Membership Renewal Help
#1
Membership Renewal Help
Signed up for two more years yesterday with one month remaining on my current membership.
Silly me thought you'd just add 2 years to me current membership, or maybe even start the 2 year membership when the last one expires.
Well, it seems you created a second membership for two years that started yesterday so I have an overlap of one month.
Can the mods help me resolve this matter?
Thanks,
Eddie
Silly me thought you'd just add 2 years to me current membership, or maybe even start the 2 year membership when the last one expires.
Well, it seems you created a second membership for two years that started yesterday so I have an overlap of one month.
Can the mods help me resolve this matter?
Thanks,
Eddie
#2
IB Staff
Not sure how this happened, I have extended your newer subscription until September 2021.
cheers,
robb
cheers,
robb