Originally Posted by BIG smoke

Indy's don't answer the phone, as they are under the car, working.
They don't get to emails until after hours.
Dealership? You never talk to the mechanic, and the service adviser is trained to blow smoke up your @zz and take as much money out of your pocket as they can.
We are all doomed.
I do as much as I can myself.
I have a few indy's that I rotate through. Full costing before the job commences. One of my indy's even picks up my car, and drops it off. But his sister lives close.
Car under warranty? I try and visit a little bit, so they remember my name. Don't need that many 3oo dollar oil changes.
Need a fathers day present? Ramps are on sale at the tire.... $38 bucks.