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SAFETY & RECALL NOTICE OF Simpson Voyager 2 SA2015 Helemts

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Old 04-20-2017, 10:23 AM
  #16  
AlBinVA
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Default Jay, see the attached pic

Originally Posted by Jabs1542
Yes, it is a SA2015 helmet. I can see the sticker, and others stickers under the foam, but no where does it mention the model name of the helmet.
I found a cloth strip in mine that matched one of the numbers in the black/white lettering found in the pic.

Hope this helps.

Al

Last edited by AlBinVA; 04-17-2023 at 02:56 PM.
Old 04-20-2017, 12:25 PM
  #17  
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Originally Posted by AlBinVA
I found a cloth strip in mine that matched one of the numbers in the black/white lettering found in the pic.

Hope this helps.

Al
Could you PM me your name so I can look up which helmet you purchased from us?

Bill
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Old 04-20-2017, 12:49 PM
  #18  
AlBinVA
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Default Done

Originally Posted by OGRacing
Could you PM me your name so I can look up which helmet you purchased from us?

Bill
Thanks,

Al
Old 04-20-2017, 01:36 PM
  #19  
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Originally Posted by AlBinVA
Thanks,

Al
Just looked up your info and yes that is one of the affected helmets. Contact Simpson and they will assist
you with the helmet return. Let me know if you need a copy of the invoice.

Bill
Old 04-22-2017, 07:22 PM
  #20  
cre8fun
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Default update - new options

FYI - once Simpson got my helmet back, I talked with them further. they gave a number of options:

1) fix mine and return.
2) full refund
3) pay an uncharge and get a nicer helmet. they let me pay $200 for a carbon Devil Ray. there was also a $150 for a composite Venator. I think one other option.
Old 04-22-2017, 07:35 PM
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Originally Posted by cre8fun
FYI - once Simpson got my helmet back, I talked with them further. they gave a number of options:

1) fix mine and return.
2) full refund
3) pay an uncharge and get a nicer helmet. they let me pay $200 for a carbon Devil Ray. there was also a $150 for a composite Venator. I think one other option.
$200 for a Carbon Devil Ray? That's a $880 helmet! That's a great deal. If you like the helmet take the deal. Simpson is certainly stepping up on this.

Bill
Old 05-25-2017, 01:33 PM
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Just got this from Simpson.

Simpson Performance Products, Inc. announces the return of the popular Snell SA 2015 Voyager 2 helmet. We plan to begin selling Voyager 2 helmets, effective today.

The Voyager 2 helmets in size Extra Small – Large with manufacturing dates in 2016 and yellow chin straps, were voluntarily recalled by Simpson in April, 2017 to address a potentially faulty chin strap design.

Snell SA 2015 Voyager 2 helmets sold from this date forward, will have black chin straps. Regardless of the manufacturing date if the Voyager 2 has black chin straps, it is not a part of the recall and good for the racing.

We appreciate the support our customers and dealers have shown to us. We will continue our efforts to get the helmets involved in the recall, Sizes Extra Small – Large with manufacturing dates in 2016 and yellow chin straps, back for repair.”

We apologize for the inconvenience our recent recall has caused. We have taken the proper steps to notify our customers and repair the helmets. It is without a doubt the right thing to do; we never thought twice about it. Maintaining the trust of our customers is paramount.”

Simpson Performance Products



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