HELP..Can't get Car back from Race Shop
#1
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UPDATE 2 HELP..Can't get Car back from Race Shop
UPDATE..since this post he has contacted me and I removed the long story in hopes that it will get resolved. I wrote this on a below post:
WOW! The power of RL and friends. Between texts from his customer and this post, he just called. He is meeting me tomorrow right above Jax, FL with both car and trailer. And, he said the bumper was getting painted and would have it to me by the end of the week. He asked me to remove this post, but I don't know if that's possible. I told him I would update it and be fair, which I will. In his defense, he says he is going through a nasty divorce. And, I can relate and feel for the guy. Let's see if he redeems himself. I have no intentions of hurting his business in any way. Maybe he'll come through with flying colors and be a trustworthy business.
THANKS GUYS!!!!
UPDATE 2 - GOT MY CAR!! I met with him yesterday and everything went fine. But after four months, car is far from finished. It is missing the bumper cover, the bumper itself (it was on at Sebring), the driver side window (for transporting), the headlight is still damaged and my trailer lock is missing. Not sure what else. Patrick is picking up to finish the work.
He was very cordial and apologetic. He promised that I will have all parts wthin a week and offered to come to my house and put them on. After thinking about it last night, I told him just to ship them to me and Patrick will finish.
I'll keep you guys updated. I'm hoping and praying he will do the right thing from here on out. He asked me about this post and I told him I will be honest and keep it updated. Again, not trying to hurt his business. He is going through some times right now. But, as a business owner myself, you have to take care of customers in tough times and good times.
UPDATE 3: Still waiting the parts. Not looking good. Promised I would have them and now changes the story again. Supposed to bring them up personally, now this Thursday Well see what happens.
WOW! The power of RL and friends. Between texts from his customer and this post, he just called. He is meeting me tomorrow right above Jax, FL with both car and trailer. And, he said the bumper was getting painted and would have it to me by the end of the week. He asked me to remove this post, but I don't know if that's possible. I told him I would update it and be fair, which I will. In his defense, he says he is going through a nasty divorce. And, I can relate and feel for the guy. Let's see if he redeems himself. I have no intentions of hurting his business in any way. Maybe he'll come through with flying colors and be a trustworthy business.
THANKS GUYS!!!!
UPDATE 2 - GOT MY CAR!! I met with him yesterday and everything went fine. But after four months, car is far from finished. It is missing the bumper cover, the bumper itself (it was on at Sebring), the driver side window (for transporting), the headlight is still damaged and my trailer lock is missing. Not sure what else. Patrick is picking up to finish the work.
He was very cordial and apologetic. He promised that I will have all parts wthin a week and offered to come to my house and put them on. After thinking about it last night, I told him just to ship them to me and Patrick will finish.
I'll keep you guys updated. I'm hoping and praying he will do the right thing from here on out. He asked me about this post and I told him I will be honest and keep it updated. Again, not trying to hurt his business. He is going through some times right now. But, as a business owner myself, you have to take care of customers in tough times and good times.
UPDATE 3: Still waiting the parts. Not looking good. Promised I would have them and now changes the story again. Supposed to bring them up personally, now this Thursday Well see what happens.
__________________
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The apex of performance, comfort & safety since 2011.
All new racewear available now→ traqgear.com
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The apex of performance, comfort & safety since 2011.
All new racewear available now→ traqgear.com
Last edited by TraqGear; 04-18-2016 at 02:50 PM.
#2
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My friends and I would like to help...
#4
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It's times like this that I wish I hadn't retired from practicing law.
You need a letter that starts "I have been retained to address the issues regarding ...."
You need a letter that starts "I have been retained to address the issues regarding ...."
#5
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I may have to go that route. I'm in Georgia and he is in Florida, so it will probably be expensive. I just wished he would just give my stuff back, fixed or not. I'll get it finished elsewhere. I've been talking with another fellow RLer on FB. Great guy and is a customer and is contacting him as well.
#6
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But I think the priority is to get your car and trailer back immediately, take your losses and find another shop to fix your car. Since you're in GA - contact Todd Lamb as he would know a ton of places for you to go.
Sucks to hear this bud.
#7
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I would call him and say you're going to be there in a couple days to pick up the car and trailer and expect it to be completed. If it's done - great. If it's not then the minute you have your car on the trailer and your trailer on your tow vehicle make sure you're parked on public property. (If you need the money back) then ask him for a refund or threaten to sue him if he refuses. If he's really that hard up - only the lawyers will win on a lawsuit so it's never worth it but the threat might get you some immediate relief. However, keep all your texts, emails, make great notes of the phone calls, etc. as you never know what people will do.
But I think the priority is to get your car and trailer back immediately, take your losses and find another shop to fix your car. Since you're in GA - contact Todd Lamb as he would know a ton of places for you to go.
Sucks to hear this bud.
But I think the priority is to get your car and trailer back immediately, take your losses and find another shop to fix your car. Since you're in GA - contact Todd Lamb as he would know a ton of places for you to go.
Sucks to hear this bud.
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#8
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Consider hiring an off duty police officer or sheriff deputy in his jurisdiction to accompany you to pick up your belongings .
#9
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WOW! The power of RL and friends. Between texts from his customer and this post, he just called. He is meeting me tomorrow right above Jax, FL with both car and trailer. And, he said the bumper was getting painted and would have it to me by the end of the week.
He asked me to remove this post, but I don't know if that's possible. I told him I would update it and be fair, which I will. In his defense, he says he is going through a nasty divorce. And, I can relate and feel for the guy. Let's see if he redeems himself. I have no intentions of hurting his business in any way. Maybe he'll come through with flying colors and be a trustworthy business.
THANKS GUYS!!!!
He asked me to remove this post, but I don't know if that's possible. I told him I would update it and be fair, which I will. In his defense, he says he is going through a nasty divorce. And, I can relate and feel for the guy. Let's see if he redeems himself. I have no intentions of hurting his business in any way. Maybe he'll come through with flying colors and be a trustworthy business.
THANKS GUYS!!!!
#10
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i would call up mike Flynn at Irish mikes. He is well plugged into the racing world and is in Orlando. Have him send some guys over to pick up the car as is or at least put eyes on it.
Plus he can fix any issues if you want.
Plus he can fix any issues if you want.
#11
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Thanks Dave! I really appreciate the concern. Hopefully it will work out tomorrow.
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Luis stores, transports and provides trackside support for me. This is really surprising to hear. I have texted him on your behalf, and am confident this will be resolved in your favor soon.
Edit: If you can't remove the post, I will give some positive press for Luis Caban. He has always been a standup guy in the couple years I've been dealing with him. I consider him a friend in addition to a business contact. I have noticed a lack of organizational skill on his part. He needs to mature in his role as a business owner as evidenced by this disappointing episode. I feel bad for Roger, but am confident Luis will make it right.
Edit: If you can't remove the post, I will give some positive press for Luis Caban. He has always been a standup guy in the couple years I've been dealing with him. I consider him a friend in addition to a business contact. I have noticed a lack of organizational skill on his part. He needs to mature in his role as a business owner as evidenced by this disappointing episode. I feel bad for Roger, but am confident Luis will make it right.
#13
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WOW! The power of RL and friends. Between texts from his customer and this post, he just called. He is meeting me tomorrow right above Jax, FL with both car and trailer. And, he said the bumper was getting painted and would have it to me by the end of the week.
He asked me to remove this post, but I don't know if that's possible. I told him I would update it and be fair, which I will. In his defense, he says he is going through a nasty divorce. And, I can relate and feel for the guy. Let's see if he redeems himself. I have no intentions of hurting his business in any way. Maybe he'll come through with flying colors and be a trustworthy business.
THANKS GUYS!!!!
He asked me to remove this post, but I don't know if that's possible. I told him I would update it and be fair, which I will. In his defense, he says he is going through a nasty divorce. And, I can relate and feel for the guy. Let's see if he redeems himself. I have no intentions of hurting his business in any way. Maybe he'll come through with flying colors and be a trustworthy business.
THANKS GUYS!!!!
#14
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Bring a friend along...
#15
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I'm just really humbled and so thankful for the help. I'll sleep better tonight for sure.