Big props to OG Racing & Mark Francis
#1
Rennlist Member
Thread Starter
Big props to OG Racing & Mark Francis
I use a big Sparco roller bag to contain all my racing gear when I travel for coaching & have to check it as luggage...which is whenever I fly. Had one for ~4 years that eventually wore out about a year ago, so I bought a replacement from OG.
A couple of weeks ago, the extendable handle that makes it easy to roll through airports and hotels came apart in my hand as I was rolling the bag through the Atlanta airport, for reasons unknown.
Mark sent a replacement bag (which arrived this morning) as well as a return label for me to send the broken one back, so Sparco could deal with it, no questions asked.
Now THAT, my friends, is customer service!
A couple of weeks ago, the extendable handle that makes it easy to roll through airports and hotels came apart in my hand as I was rolling the bag through the Atlanta airport, for reasons unknown.
Mark sent a replacement bag (which arrived this morning) as well as a return label for me to send the broken one back, so Sparco could deal with it, no questions asked.
Now THAT, my friends, is customer service!
#3
Rennlist Member
Thread Starter
Well, there are a lot of quality vendors here on RennList, and as a sponsor I believe it is important to point out when folks go above & beyond!
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#8
Rennlist Member
Mark? NG.. He has slept with all of your wives, killed most of your pets, and insulted any relatives he could track down. He also has dropped ludes into any soft drinks you think you may have been drinking and as far as whatever political party you belong to? He's in the other one or a big time Communist, whichever bothers you most..
Now Mark, what's the best you can do on PF pads and aCastrol fluid?
Now Mark, what's the best you can do on PF pads and aCastrol fluid?
#12
Rennlist Member
Thumbs up from Down Under!
#13
Rennlist Member
Thread Starter
Mark? NG.. He has slept with all of your wives, killed most of your pets, and insulted any relatives he could track down. He also has dropped ludes into any soft drinks you think you may have been drinking and as far as whatever political party you belong to? He's in the other one or a big time Communist, whichever bothers you most..
Now Mark, what's the best you can do on PF pads and aCastrol fluid?
Now Mark, what's the best you can do on PF pads and aCastrol fluid?