nicobel

I had a flat last week driving in "the middle of nowhere" ...so, no problem, I think.
I proceed to pull the included jack in my Macan GTS (I guess is a GTS problem?) , place the thing under the plastic jack point and started cranking ...only to realize the jack was hitting the rocker panel, no matter at which angle, I tied the "safest" angle and when I realized it was too late, the jack broke the rocker panel, and put a bad dent in my truck. ...

Has anyone else experienced this?
Obviously, the jack that come with the truck is not designed for it. I am planning on having a nice discussion with the guys at the dealer. IMO, Porsche should cover the damages ...is this a futile enterprise?

I appreciate your opinions.

machschnell_RS

The plastic jacking point on the front drivers side broke on my GTS also while using a floor jack and hockey puck to install winter tires last fall. The jack also impacted the rocker panel when it broke, but it didn't break the rocker panel.
I'm going to address with the dealer when I take the car in for it's first oil change.
I think its a poor design. Keep us posted how it goes.

jhbrennan

I've not tried to jack the car yet but your post makes me think I need to look at the jack and try it. Doesn't the jack head fit into the jacking point? At least that's what the owner's manual shows. I better look at it.

nicoyenny

No it doesn't. Don't use the supplied jack, give it a fit try and you will see what I mean. The jacking point is dead in the center of the plastic piece ... bummer .
In fact, I don't even think a "normal" floor jack would work

cviles

Are you sure you seated the head of the jack into the slot properly? I've used the included jack on the side of I-10 to change a tire in my '15 Turbo and didn't damage anything doing it. The included pump was slow to fill up the collapsible spare but all the tools worked and the spare got me where I was going. I just wish I'd included a bag for the dirty wheel and some gloves to keep the grime from getting all over the steering wheel.

nicoyenny

I think the side moldings are different from Turbo to GTS ... (?) no matter how I place the jack, it will hit against the side panel ...

cviles

As I recall, the GTS also has the air suspension as standard. Are you putting the suspension into service mode first? I think that raises the car to its highest level as well as disabling the self-leveling function. I ask because I remember the jack having a lever arm and if the car is too low I can see it interfering with the side panel as you describe before it can begin lifting the car.

BradB

Interesting point. I have a GTS and didn't know there was a suspension setting mode. I'll have to take a look. FWIW, I've jacked up the Macan with a floor jack but used a hockey puck that I modified by cutting the sides down to expose a raised section that fits inside the lifting point cup and presses on the chassis and not the plastic sides of the cup. It works perfectly. I think there are "professional" versions of these you can buy now, but free is always good.

NC TRACKRAT

The jack itself is a poor design, dangerous and can slip at the most inopportune moment, causing rocker panel damage. Never expose your body parts under the vehicle when using this jack. Always jack on level ground, chock the diagonally opposite wheel.

CarGuyNVA

Agree, and I think it's worth mentioning that this applies to most OEM-supplied jacks unfortunately.

PSEE

I found this in the online Macan Owner's Manual (note the section on the leveling system):

• Make sure that no one is in the vehicle when jacking up and changing a wheel.
• Lift the vehicle only at the specified jacking points on the vehicle floor.
• Never jack up the vehicle when it is parked on a surface that slopes up, down or to the side.
• Only use the jack to raise the vehicle for changing a wheel.
• Always place the vehicle on solid supports if work has to be carried out under the vehicle.

• Manually set normal level and then switch off the leveling system.

97c2s993

I had a Macan S and now a GTS. I've jacked both with a hydraulic floor jack (raising single point only), and with a scissor lift (I have one in my garage). As was mentioned above, it's critical with these jack points to center the jack properly on it - anywhere off center and you risk slippage, or worse. I ALWAYS use a hockey puck to widen the contact surface for that reason. I also put my GTS into 'service mode' when using the floor jack (didn't even know about it yet when I used the scissor lift but it mattered less since the car was lifted evenly across all jack points). I am always very sensitive when lifting my cars.

rosen39

Petza914

On my Cayenne widebody conversion, the factory jack no longer works because of the rocker panels.




Because it's our family vacation car, we need to have a working jack when we go on a trip, just in case. I picked up one of these kits from Amazon this week and will throw it in the back when we take trips with it - around town I don't worry about it as I can call AAA or put it on a flatbed and bring it home. It's rated for a 5 ton vehicle, which should lift one side or corner of a 2.5 ton vehicle just fine.

KINGCAV Electric Hydraulic Car Jack with Impact Wrench, 5 Ton Floor Jack, 4 Functions Tire Repalce Car Lift Jack with Compressor Inflator Pump, LED Flashlight,Tire Gauge

Cosmo Kramer