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My new to me 2024 CPO was at the dealer and I asked them to adjust the alignment of the front camera for the surround view image.
Compared to my Macan and Cayenne loaner, along with nearly any other vehicle, the image is typically a perfect top down view with very good alignment.
I shared the following photos with the service manager and asked them to take a look. They responded that it was normal on this vehicle, and I am skeptical.
Can anyone with a 2024+ 976 help me out with a similar photo so that I can see if that is, in fact, a normal occurrence? Thanks!
Go to the dealer and ask to test out one that they have in their inventory. This way you can show them the difference in person.
I'll do that if I need to, but I'd like to spend as little time as possible at the dealer. If I can find a photo that I can easily send to the service department, that would be extremely helpful to determine next steps.
I'll do that if I need to, but I'd like to spend as little time as possible at the dealer. If I can find a photo that I can easily send to the service department, that would be extremely helpful to determine next steps.
I'll do that if I need to, but I'd like to spend as little time as possible at the dealer. If I can find a photo that I can easily send to the service department, that would be extremely helpful to determine next steps.
I don't understand the thought process behind this. If you send a photo to the dealer they're most likely just going to ignore it or tell you to come in anyhow. If the dealer is close enough to you, you can show them first hand and they can't say that it's normal.
I don't understand the thought process behind this. If you send a photo to the dealer they're most likely just going to ignore it or tell you to come in anyhow. If the dealer is close enough to you, you can show them first hand and they can't say that it's normal.
The dealer has taken the "they all do that" approach, so even by bringing the car you won't convince him.
Having other folks take a picture of their camera view will clearly show "no, they don't ALL do that".
Having the dealer try on other cars should make him eat his words, but he'll just go "this is within specs".
This sucks, sorry OP.
I don't understand the thought process behind this. If you send a photo to the dealer they're most likely just going to ignore it or tell you to come in anyhow. If the dealer is close enough to you, you can show them first hand and they can't say that it's normal.
The intent is to compare my vehicle to a few others, if possible, so I can determine whether it's a normal occurrence at my own pace and outside of a situation where I need to be sitting next to a dealer employee. If a few members can post photos, that's significantly easier than meeting up with someone at the dealer and driving the car to a proper location to see the alignment. I don't think they would ignore it, and they just finished a ~$9K dashboard replacement that needs follow-up, so I am front and center with them in the meantime. The dealer isn't too far away, but I only want to visit if necessary. The photos will help me determine that.
I found a few photos through Porsche Finder listings, and they share some similarities, but I can't find one with the car neatly sitting between two parallel lines.
If anyone can take a quick photo while sitting in traffic between lane striping (per my photos above), id appreciate it!
I don't have a photo, but that is not normal. My 976 (2025 Panamera 4) has a perfect overhead picture of the surroundings, with no similar forward distortion of the lines.
I don't have a photo, but that is not normal. My 976 (2025 Panamera 4) has a perfect overhead picture of the surroundings, with no similar forward distortion of the lines.
Thanks for the response. If you can do me a huge favor and take a photo the next time you are sitting in traffic, in between two painted lines, I'd greatly appreciate it! I can PM you my cell number if easier to text it to me. Thanks!
The dealer has taken the "they all do that" approach, so even by bringing the car you won't convince him.
Having other folks take a picture of their camera view will clearly show "no, they don't ALL do that".
Having the dealer try on other cars should make him eat his words, but he'll just go "this is within specs".
This sucks, sorry OP.
But what I'm saying is if OP shows them on a dealer car that it's different from his, they can't deny that as it's staring them in the face.
The intent is to compare my vehicle to a few others, if possible, so I can determine whether it's a normal occurrence at my own pace and outside of a situation where I need to be sitting next to a dealer employee. If a few members can post photos, that's significantly easier than meeting up with someone at the dealer and driving the car to a proper location to see the alignment. I don't think they would ignore it, and they just finished a ~$9K dashboard replacement that needs follow-up, so I am front and center with them in the meantime. The dealer isn't too far away, but I only want to visit if necessary. The photos will help me determine that.
Is the service center and dealer not in the same building?
Thanks for the response. If you can do me a huge favor and take a photo the next time you are sitting in traffic, in between two painted lines, I'd greatly appreciate it! I can PM you my cell number if easier to text it to me. Thanks!
PM me your number. I'll try and remember to text you a photo tomorrow morning.
Last edited by hlothery; Feb 21, 2026 at 04:35 PM.
PM me your number. I'll try and remember to text you a photo tomorrow morning.
Thanks again for your help. After seeing your photos and a few others, I think mine is somewhere in the normal range, although in the outer limits. It's generally fine but when there's two parallel lines in the front camera field, they either bow inwards(on mine) or outwards (on your's), which I think is depending on the orientation of the camera. I can physically push up or down on the camera and can probably figure out a way to hold it in that area once I figure out the correct direction to adjust it.
What I'm unsure about is if there is a calibration procedure that can automatically make that adjustment from a software perspective or if it's simply based on the physical location of the camera.
Alternatively, it may be the actual lens of the camera, perhaps some kind of manufacturing tolerance.
I'll do some more testing but I don't necessarily need to deal with the dealership, I have more faith in my capabilities than theirs (and certainly their willingness to help).
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Surround View Alignment
