GT4 Transmission Failure "Database"
#333
Rennlist Member
That's great to hear! Next week will mark 10 weeks that my GT4 has been at the OKC dealer waiting on a transmission. I've had many conversations with PCNA who have been helpful and seem to be on top of the dealer. This has not been a fun process, but I have been impressed with the professionalism of PCNA.
#337
Cross post here because it's not clear if all read both threads:
Today I got good news and news about which I don't know what to think. Good news: Tranny arrived at dealer yesterday (and car could be ready this week) and other news is it's a remanufactured tranny. I have asked the dealer to halt the reinstall until I clarify some information. Namely:
Here's a quote from dealer: "The transmission is indeed factory rebuilt. As far as I am aware there are no new transmissions available for the GT4 with the third gear issue corrected. The factory rebuilt parts from Porsche are essentially new, the only piece generally reused is the case.
Part number is 981-300-020-CX" Further quote: "I just spoke with our parts manager. A new GT4 transmission is not available and they are only available rebuilt. I’ve attached a screen shot of the order page." (I am not attaching here yet.)
Does anyone have any factual information to confirm or refute any of these statements?
If the only part reused is the case, it should be no issue, but if this is not the case, well, that's the whole question.
Really appreciate any input.
Thanks so much.
Today I got good news and news about which I don't know what to think. Good news: Tranny arrived at dealer yesterday (and car could be ready this week) and other news is it's a remanufactured tranny. I have asked the dealer to halt the reinstall until I clarify some information. Namely:
Here's a quote from dealer: "The transmission is indeed factory rebuilt. As far as I am aware there are no new transmissions available for the GT4 with the third gear issue corrected. The factory rebuilt parts from Porsche are essentially new, the only piece generally reused is the case.
Part number is 981-300-020-CX" Further quote: "I just spoke with our parts manager. A new GT4 transmission is not available and they are only available rebuilt. I’ve attached a screen shot of the order page." (I am not attaching here yet.)
Does anyone have any factual information to confirm or refute any of these statements?
If the only part reused is the case, it should be no issue, but if this is not the case, well, that's the whole question.
Really appreciate any input.
Thanks so much.
Last edited by HelpMeHelpU; 09-20-2017 at 07:06 PM. Reason: additional info
#338
Nordschleife Master
There is a key word there you need to understand. Remanufactured. They do take all the warranty gearboxes (and engines) and remanufacture them. Not rebuild. Rebuild would be what you get in a shop with half a dozen parts replaced. You were told accurately. It is fully remanufactured from almost scratch.
It's how its done. It's how the 996 and 996turbo warranty was handled as well. Once all new stock is used they start remanufacturing. And Thats what gets used. You have zero reason to doubt the quality or condition of a remanufactured gearbox. If you looked at it you couldn't tell the difference. Its a new gearbox. It looks like a new gearbox. It's just remanufactured.
Personally I would trust a reman gearbox has the gear changed than a new gearbox. There is no way they were opening up new boxes in the warehouse and fixing them. People with multiple failures all had new gearbox replacements. If they've fixed it, the reman box is the one they fixed. Install the gearbox.
It's how its done. It's how the 996 and 996turbo warranty was handled as well. Once all new stock is used they start remanufacturing. And Thats what gets used. You have zero reason to doubt the quality or condition of a remanufactured gearbox. If you looked at it you couldn't tell the difference. Its a new gearbox. It looks like a new gearbox. It's just remanufactured.
Personally I would trust a reman gearbox has the gear changed than a new gearbox. There is no way they were opening up new boxes in the warehouse and fixing them. People with multiple failures all had new gearbox replacements. If they've fixed it, the reman box is the one they fixed. Install the gearbox.
#339
Burning Brakes
Username: DrJay
Date of manufacture: 1/2016
Date of failure: 9/25/2017
Mileage at Failure: ~6700
Number of track days: 2
Tires: Michelin MP4S
Anyone in Northern MN feel like giving me a ride home?
No suspension mods, only an alignment, a Bbi harness bar, and a schroth harness.
Date of manufacture: 1/2016
Date of failure: 9/25/2017
Mileage at Failure: ~6700
Number of track days: 2
Tires: Michelin MP4S
Anyone in Northern MN feel like giving me a ride home?
No suspension mods, only an alignment, a Bbi harness bar, and a schroth harness.
#340
Race Car
Username: DrJay
Date of manufacture: 1/2016
Date of failure: 9/25/2017
Mileage at Failure: ~6700
Number of track days: 2
Tires: Michelin MP4S
Anyone in Northern MN feel like giving me a ride home?
No suspension mods, only an alignment, a Bbi harness bar, and a schroth harness.
Date of manufacture: 1/2016
Date of failure: 9/25/2017
Mileage at Failure: ~6700
Number of track days: 2
Tires: Michelin MP4S
Anyone in Northern MN feel like giving me a ride home?
No suspension mods, only an alignment, a Bbi harness bar, and a schroth harness.
#341
Username: DrJay
Date of manufacture: 1/2016
Date of failure: 9/25/2017
Mileage at Failure: ~6700
Number of track days: 2
Tires: Michelin MP4S
Anyone in Northern MN feel like giving me a ride home?
No suspension mods, only an alignment, a Bbi harness bar, and a schroth harness.
Date of manufacture: 1/2016
Date of failure: 9/25/2017
Mileage at Failure: ~6700
Number of track days: 2
Tires: Michelin MP4S
Anyone in Northern MN feel like giving me a ride home?
No suspension mods, only an alignment, a Bbi harness bar, and a schroth harness.
Did you mean date of failure of 9/24 (today)?
6700 miles and 2 track days isn't much, has to be a record few. I assume the usual 3rd gear? What were you doing when it failed. Nordstern was at Brainerd last weekend. Was another group there today?
Your car IS still drivable by skipping 3rd gear, the fear mongers not withstanding.
Mike
#342
There is a key word there you need to understand. Remanufactured. They do take all the warranty gearboxes (and engines) and remanufacture them. Not rebuild. Rebuild would be what you get in a shop with half a dozen parts replaced. You were told accurately. It is fully remanufactured from almost scratch.
It's how its done. It's how the 996 and 996turbo warranty was handled as well. Once all new stock is used they start remanufacturing. And Thats what gets used. You have zero reason to doubt the quality or condition of a remanufactured gearbox. If you looked at it you couldn't tell the difference. Its a new gearbox. It looks like a new gearbox. It's just remanufactured.
Personally I would trust a reman gearbox has the gear changed than a new gearbox. There is no way they were opening up new boxes in the warehouse and fixing them. People with multiple failures all had new gearbox replacements. If they've fixed it, the reman box is the one they fixed. Install the gearbox.
It's how its done. It's how the 996 and 996turbo warranty was handled as well. Once all new stock is used they start remanufacturing. And Thats what gets used. You have zero reason to doubt the quality or condition of a remanufactured gearbox. If you looked at it you couldn't tell the difference. Its a new gearbox. It looks like a new gearbox. It's just remanufactured.
Personally I would trust a reman gearbox has the gear changed than a new gearbox. There is no way they were opening up new boxes in the warehouse and fixing them. People with multiple failures all had new gearbox replacements. If they've fixed it, the reman box is the one they fixed. Install the gearbox.
Thanks for your feedback and information.
Despite usually being very precise with words, I inserted the word "remanufactured" when in fact the dealer service advisor wrote "rebuilt." Again, he wrote "The transmission is indeed factory rebuilt. As far as I am aware there are no new transmissions available for the GT4 with the third gear issue corrected. The factory rebuilt parts from Porsche are essentially new, the only piece generally reused is the case.
Part number is 981-300-020-CX" (emphasis above all mine)
Notwithstanding your comments quoted above, people on this thread (and the related thread about the same topic) write things like new transmissions, new manufacturers of the new transmissions, and having exhausted the supply of the transmissions that were failing anyway. Indeed, when first discussed with my dealer, I thought he said something about that Porsche had "run out of the older model" transmission and was replacing them with new ones made by a new manufacturer.
The fact is, I am now probably confusing a whole host of things, from what I read here on RL, to what the service guy said, etc.
In his quote (above), he does say that the only part reused is the case, and I can't imagine anything wrong with reusing a tranny case.
There seems to be so much information and misinformation on this topic going around, so I very much appreciate your (GTgears) input and feedback.
Curious to hear if anyone is seeing replacement trannies with part numbers different from this one: 981-300-020-CX.
Thanks again.
Last edited by HelpMeHelpU; 09-25-2017 at 12:32 AM. Reason: clarity
#343
Burning Brakes
Sorry to hear of your loss.
Did you mean date of failure of 9/24 (today)?
6700 miles and 2 track days isn't much, has to be a record few. I assume the usual 3rd gear? What were you doing when it failed. Nordstern was at Brainerd last weekend. Was another group there today?
Your car IS still drivable by skipping 3rd gear, the fear mongers not withstanding.
Mike
Did you mean date of failure of 9/24 (today)?
6700 miles and 2 track days isn't much, has to be a record few. I assume the usual 3rd gear? What were you doing when it failed. Nordstern was at Brainerd last weekend. Was another group there today?
Your car IS still drivable by skipping 3rd gear, the fear mongers not withstanding.
Mike
Car is on a flatbread back to Porsche of Minneapolis (I keep wanting to call it Carousel)
#344
Nordschleife Master
Thanks for your feedback and information.
Despite usually being very precise with words, I inserted the word "remanufactured" when in fact the dealer service advisor wrote "rebuilt." Again, he wrote "The transmission is indeed factory rebuilt. As far as I am aware there are no new transmissions available for the GT4 with the third gear issue corrected. The factory rebuilt parts from Porsche are essentially new, the only piece generally reused is the case.
Part number is 981-300-020-CX" (emphasis above all mine)
Notwithstanding your comments quoted above, people on this thread (and the related thread about the same topic) write things like new transmissions, new manufacturers of the new transmissions, and having exhausted the supply of the transmissions that were failing anyway. Indeed, when first discussed with my dealer, I thought he said something about that Porsche had "run out of the older model" transmission and was replacing them with new ones made by a new manufacturer.
The fact is, I am now probably confusing a whole host of things, from what I read here on RL, to what the service guy said, etc.
In his quote (above), he does say that the only part reused is the case, and I can't imagine anything wrong with reusing a tranny case.
There seems to be so much information and misinformation on this topic going around, so I very much appreciate your (GTgears) input and feedback.
Curious to hear if anyone is seeing replacement trannies with part numbers different from this one: 981-300-020-CX.
Thanks again.
Despite usually being very precise with words, I inserted the word "remanufactured" when in fact the dealer service advisor wrote "rebuilt." Again, he wrote "The transmission is indeed factory rebuilt. As far as I am aware there are no new transmissions available for the GT4 with the third gear issue corrected. The factory rebuilt parts from Porsche are essentially new, the only piece generally reused is the case.
Part number is 981-300-020-CX" (emphasis above all mine)
Notwithstanding your comments quoted above, people on this thread (and the related thread about the same topic) write things like new transmissions, new manufacturers of the new transmissions, and having exhausted the supply of the transmissions that were failing anyway. Indeed, when first discussed with my dealer, I thought he said something about that Porsche had "run out of the older model" transmission and was replacing them with new ones made by a new manufacturer.
The fact is, I am now probably confusing a whole host of things, from what I read here on RL, to what the service guy said, etc.
In his quote (above), he does say that the only part reused is the case, and I can't imagine anything wrong with reusing a tranny case.
There seems to be so much information and misinformation on this topic going around, so I very much appreciate your (GTgears) input and feedback.
Curious to hear if anyone is seeing replacement trannies with part numbers different from this one: 981-300-020-CX.
Thanks again.
#345
Burning Brakes
I ended up having the car taken home rather than to Porsche of Minneapolis because I got to thinking that this might be a good opportunity to have the gearing changed.
What are your thoughts on the pros and cons of this?
What are your thoughts on the pros and cons of this?