Scratches on new Cayenne
 

https://cimg0.ibsrv.net/gimg/rennlis...5da1de26d3.jpg

Scratches on roof, above the door behind the driver seat
just got a new cayenne a few weeks ago and recently noticed attached scratches on the roof.
the car is typically in the garage so no idea where this could have come from.
only used a car wash once and it was touch free.
any thoughts on what might have cause this and how I can best treat, some type of black polish?
thanks!

Lesson learned....never use mechanized car wash.

Wash.
Clay.
Wash.
Polish.
Sealant/Wax.

Looks deep. Going to need at least a two stage polish. Probably three.

seem fixable

It’s definitely fixable, use a two step polish like Meguiars 105 and 205.

It looks like someone used scotchbrite pads to clean bird droppings.

" scotch brite pads ..... oh, the inhumanity"
Could have been 'shop boy' trying to do a quick and sleezy clean up in the wash bay, the day the car arrived. Thinking the bird dung too hard to remove by water and soap, just grab that brillo pad and get 'er done.

These do not appear to be from a mechanized car wash. Let alone a touch-less one
( and I never , ever use them myself. Like NEVER, as I simply detest them. ) Have seen far too many Porsche wheels and paint finishes destroyed by thoughtless, uncaring owners running them thru the rotating, throbbing plastic/foam pads, just like their family 'truckster'.

My feeling is this occurred during shipping prior to delivery and was never caught at check-in / inspection.

OR, it may have happened from a squirrel or raccoon, or a small animal trying to get in after smelling food inside the vehicle. I have similar scratches on the surface of a 30 year old winter beater from a 'coon I observed on the trunk. Pawing the lid to get in after smelling the fresh pizza my wife had brought home the day before.

Thought the coon : "smells good, so food HAS to be inside here.... now where's the can opener ?"

Best wishes with the fix... a good quality body shop should be able to handle this without respray of the whole roof. I would check with your dealer who delivered this vehicle first, see what they say about the pre-delivery and a possible recommendation as to where to bring for the repair. It just may be something they overlooked from shipping damage, or caused themselves by the guy in clean-up who failed to listen to his trainer.

Id sand and use a spray paint and a few coats of clear........ Believe it or not..... The best paints and stuff to fix it is sold at hobby stores or toy departments that sell model kits. As in Testors model paint kits.