PORSCHE CAYENNE TURBO 2011 CAMSHAFT BOLT FAILURE $35,199.00
04-12-2017, 07:54 PM
#31
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OP,
Porsche has been covering some of these under the emissions warranty which I believe is 80,000 and 8 or 10 years. I am quoting this from my research last fall so my numbers could be off.
I did speak with a few SA's at a few different dealerships and they confirmed that it was sometimes covered under the emissions warranty.
Good luck!
Porsche has been covering some of these under the emissions warranty which I believe is 80,000 and 8 or 10 years. I am quoting this from my research last fall so my numbers could be off.
I did speak with a few SA's at a few different dealerships and they confirmed that it was sometimes covered under the emissions warranty.
Good luck!
04-12-2017, 08:37 PM
#32
Former Vendor
Thread Starter
I would think that if you had to replace and pay for the engine yourself you could repair what you have for far less than 35k'ish. Theoreticly the damage should be limited to valves/valvetrain , piston tops. I really feel for both you and the indy and I'm sending some positive energy your way.
I'm just so shocked that everything I've done up till now has been on my own, I have not had much luck with assistance from the dealership I purchased my Turbo from to begin with.
04-12-2017, 08:46 PM
#33
Former Vendor
Thread Starter
OP,
Porsche has been covering some of these under the emissions warranty which I believe is 80,000 and 8 or 10 years. I am quoting this from my research last fall so my numbers could be off.
I did speak with a few SA's at a few different dealerships and they confirmed that it was sometimes covered under the emissions warranty.
Good luck!
Porsche has been covering some of these under the emissions warranty which I believe is 80,000 and 8 or 10 years. I am quoting this from my research last fall so my numbers could be off.
I did speak with a few SA's at a few different dealerships and they confirmed that it was sometimes covered under the emissions warranty.
Good luck!
Thank you sir,
I have heard that bit of information from other members as well.
04-12-2017, 08:59 PM
#34
Former Vendor
Thread Starter
I would think that if you had to replace and pay for the engine yourself you could repair what you have for far less than 35k'ish. Theoreticly the damage should be limited to valves/valvetrain , piston tops. I really feel for both you and the indy and I'm sending some positive energy your way.
I'm hoping they will catch my drift how serious I am about this situation, I have been a loyal Porsche owner, parts distributor and installer for many years. However I feel that this may need to go a different direction if I don't hear anything by Friday morning.
I will keep the thread up-dated.
04-13-2017, 12:46 AM
#35
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The Federal 8-year/80,000 mile emissions warranty is quite specific:
"https://www.epa.gov/air-pollution-transportation/frequent-questions-epas-office-transportation-and-air-quality"
Note that the valve train is never mentioned as an emissions component covered by the federal warranty.
What may happen is your STATE may have additional definitions of emissions related components - and may cover the valve train. Those are the places where Porsche agrees to cover the repair under an emissions warranty.
They also seemed more likely to cover it if (1) the person owning the car was the original buyer (2) the car had been regularly and faithfully serviced at a Porsche dealer. That's just something I've observed in watching the failures and seeing reports on how they were handled by Porsche.
(Before anyone throws Magnusson-Moss at me - tell me exactly who enforces MM.. oh, no one? Really? Ever hear of a case? No? There is a reason..)
So - in order to try to get Porsche to own up to it with the emissions warranty coverage - hope and pray you're in the right state (I'm not..) and that Porsche is feeling generous (hard to imagine..) Don't just toss out the 8/80 thing, because getting it to apply is more difficult than you might think.
"https://www.epa.gov/air-pollution-transportation/frequent-questions-epas-office-transportation-and-air-quality"
Originally Posted by Fed Government
The Performance Warranty covers repairs which are required during the first 2 years or 24,000 miles of vehicle use (whichever first occurs) because the vehicle failed an emission test. Specified major emission control components are covered for the first 8 years or 80,000 miles (whichever first occurs). The specified major emission control components only include the catalytic converters, the electronic emissions control unit or computer (ECU), and the onboard emissions diagnostic (OBD) device or computer. If you are a resident of an area with an Inspection and Maintenance (I/M) program that meets federal guidelines, you are eligible for this warranty protection provided that:
- Your car or light-duty truck fails an approved emissions test; and
- Your vehicle is less than 2 years old and has less than 24,000 miles (up to 8 years/80,000 miles for certain components); and
- Your state or local government requires that you repair the vehicle; and
- The test failure does not result from misuse of the vehicle or a failure to follow the manufacturers’ written maintenance instructions; and
- You present the vehicle to a warranty-authorized manufacturer representative, along with evidence of the emission test failure, during the warranty period.
What may happen is your STATE may have additional definitions of emissions related components - and may cover the valve train. Those are the places where Porsche agrees to cover the repair under an emissions warranty.
They also seemed more likely to cover it if (1) the person owning the car was the original buyer (2) the car had been regularly and faithfully serviced at a Porsche dealer. That's just something I've observed in watching the failures and seeing reports on how they were handled by Porsche.
(Before anyone throws Magnusson-Moss at me - tell me exactly who enforces MM.. oh, no one? Really? Ever hear of a case? No? There is a reason..)
So - in order to try to get Porsche to own up to it with the emissions warranty coverage - hope and pray you're in the right state (I'm not..) and that Porsche is feeling generous (hard to imagine..) Don't just toss out the 8/80 thing, because getting it to apply is more difficult than you might think.
04-13-2017, 09:57 AM
#36
FWIW, my dealer fixed my '11 when the bolts sheered. They said Porsche agreed to cover it under warranty. They never claimed which warranty was covering the repair.
A month or two ago I was relating my experience to a VW service rep. He said they will often say that VW is covering a repair under warranty when in fact the dealership is eating the cost as good will for a regular customer. I'm not sure if that is what is happening here but the people who have successfully got the repair covered under warranty have often been people who purchased their car from the dealer and did their service there. It seems hard to believe the dealer would let VW claim credit for the repair but he was positive that is what happened in my case.
A month or two ago I was relating my experience to a VW service rep. He said they will often say that VW is covering a repair under warranty when in fact the dealership is eating the cost as good will for a regular customer. I'm not sure if that is what is happening here but the people who have successfully got the repair covered under warranty have often been people who purchased their car from the dealer and did their service there. It seems hard to believe the dealer would let VW claim credit for the repair but he was positive that is what happened in my case.
04-13-2017, 01:39 PM
#37
Former Vendor
Thread Starter
FWIW, my dealer fixed my '11 when the bolts sheered. They said Porsche agreed to cover it under warranty. They never claimed which warranty was covering the repair.
A month or two ago I was relating my experience to a VW service rep. He said they will often say that VW is covering a repair under warranty when in fact the dealership is eating the cost as good will for a regular customer. I'm not sure if that is what is happening here but the people who have successfully got the repair covered under warranty have often been people who purchased their car from the dealer and did their service there. It seems hard to believe the dealer would let VW claim credit for the repair but he was positive that is what happened in my case.
A month or two ago I was relating my experience to a VW service rep. He said they will often say that VW is covering a repair under warranty when in fact the dealership is eating the cost as good will for a regular customer. I'm not sure if that is what is happening here but the people who have successfully got the repair covered under warranty have often been people who purchased their car from the dealer and did their service there. It seems hard to believe the dealer would let VW claim credit for the repair but he was positive that is what happened in my case.
Hold on for the ride........
This is going to get expensive...
04-13-2017, 08:50 PM
#38
Former Vendor
Thread Starter
Just thought I'd post an update, received an email from a PORSCHE field rep, quickly explained the situation and ask for a call back....... Will update once I know more.
04-14-2017, 09:14 AM
#39
Wish you the best bud, that really blows.
This is why I bought an S and not a Turbo.
I'd keep trying to ask Porsche to help you. They were great to me on a dumb alignment issue.
This is why I bought an S and not a Turbo.
I'd keep trying to ask Porsche to help you. They were great to me on a dumb alignment issue.
04-14-2017, 01:20 PM
#40
Rennlist Member
Are you saying that the camshaft adjustor bolts are steel in a CTTS, verses aluminum in a CTT?
Btw, my dealer has ordered a set of the new bolts. They looked up the WC-22, and part number for those bolts. They want to actually see / inspect the bolt for themselves.
Btw, my dealer has ordered a set of the new bolts. They looked up the WC-22, and part number for those bolts. They want to actually see / inspect the bolt for themselves.
04-14-2017, 01:33 PM
#41
Cayenne S, not TTS.
04-14-2017, 03:06 PM
#43
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ALL the V8's are affected from late '10 to early '12.
The /S he's speaking of may be the new one with the puny V6 turbo engine? Aside from it being a different engine entirely and out of the model year range - if it was a V8 /S from that range it would be effected.
The /S he's speaking of may be the new one with the puny V6 turbo engine? Aside from it being a different engine entirely and out of the model year range - if it was a V8 /S from that range it would be effected.
04-14-2017, 03:08 PM
#44
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I'd love to see that too - since as far as anyone has found - there is no part# for the bolts, only the adjusters as a unit. It's assembled by an outside company (Hydraulik-Gear) for Porsche. Porsche doesn't make these parts themselves. They just bolt them into the engine. WC-22 has the dealer replacing the entire set of adjusters.
04-14-2017, 03:15 PM
#45
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