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Diesel Cayenne and VW emission issue

Old 01-25-2018, 12:38 PM
  #5206  
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As I think it through, I think it will come down to, regarding the "6/100" we all have:
  1. Is it truly an *updated limit* of the new vehicle warranty?
  2. Or is it actually the original pre-scandal "4/50" new vehicle warranty, plus a "2/100" (pre 12/1/17) CPO?
If it's (1) above - then I can see how one might officially "CPO" these (post 12/1/17) to get to 8/unlim - as it's 6/100 new vehicle + 2y/unlim CPO

In addition, if (1) above is true, there are probably still some dealers who might not bother with the hassle (plus the passing on of the costs), of the "CPO", and merely sell them as "new vehicle warranty still applies to 6/100".

If it's (2) above - then the dealer has made a mistake.

I could call PCNA but it sounds like you were already given tons of conflicting info. I'll just make the dealer sort it out and provide me with proof in writing.
Old 01-25-2018, 12:46 PM
  #5207  
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My understanding is that ALL the CD's, punched or unpunched, new or demo, are being sold as CPO. And that the warranty starts with the punch date, so if the dealer punched it, even if he never used it as a loaner, the warranty date would have started back then.
Artilce talking about selling all as CPO.
https://jalopnik.com/porsche-will-st...-yo-1789381052
Old 01-25-2018, 12:53 PM
  #5208  
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Originally Posted by GrandPaJohn
My understanding is that ALL the CD's, punched or unpunched, new or demo, are being sold as CPO. And that the warranty starts with the punch date, so if the dealer punched it, even if he never used it as a loaner, the warranty date would have started back then.
Artilce talking about selling all as CPO.
https://jalopnik.com/porsche-will-st...-yo-1789381052
That Jalop article is also really old, and before the settlement details were even finalized.
Old 01-25-2018, 01:00 PM
  #5209  
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I just remembered, I have a friend/contact at PCNA. I'm not sure if he's the right guy to know stuff about the warranty but I just shot him a note.
Old 01-25-2018, 01:40 PM
  #5210  
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Originally Posted by GrandPaJohn
I have a new unpunched 2016 CD purchased last month. Dealer told me 6yr unlimited. Just called PCNA and after a few minutes of them researching my VIN she confirmed it's 6yr unlimited from my purchase date. Shows as 4YR new warranty and additional 2yr CPO with unlimited miles. They are selling all the CD's as CPO's. Never heard the 8yr before. Might just be dealer BS to move vehicles that were previously punched vs those that weren't.
Originally Posted by OmniGLH
Now that is interesting - because most of us here understand that all the D's were given a SIX year 100k "new vehicle warranty." So them telling you that yours is 4+2 goes against everything most of us understand.
But we've also heard that those vehicles that were caught in the "stop sale" order and were now being sold as new were only getting the standard factory warranty of 4/50. The "all" CDs getting the extra 2/100 was a goodwill gesture for those already in service (punched), which would include dealer loaners. As for the new ones, I can see either PCNA or maybe even dealers adding the CPO warranty on to these things to justify the high price being asked for them.

Originally Posted by OmniGLH
As I think it through, I think it will come down to, regarding the "6/100" we all have:
  1. Is it truly an *updated limit* of the new vehicle warranty?
  2. Or is it actually the original pre-scandal "4/50" new vehicle warranty, plus a "2/100" (pre 12/1/17) CPO?
If it's (1) above - then I can see how one might officially "CPO" these (post 12/1/17) to get to 8/unlim - as it's 6/100 new vehicle + 2y/unlim CPO

In addition, if (1) above is true, there are probably still some dealers who might not bother with the hassle (plus the passing on of the costs), of the "CPO", and merely sell them as "new vehicle warranty still applies to 6/100".

If it's (2) above - then the dealer has made a mistake.

I could call PCNA but it sounds like you were already given tons of conflicting info. I'll just make the dealer sort it out and provide me with proof in writing.
Interesting perspective. Went and re-read our good will letter, which states, " we hope you will accept a 2-year Porsche Approved Limited Warranty that will extend the warranty coverage for your Cayenne Diesel up to 6 years or 100,000 miles from its original in-service date...." Does that make it the new vehicle warranty, in fact? And if so, does that mean the '15 CPO I just got should also be extended out to the 8 years/unlimited?

And just to confuse things more, I have a PQIS printout for my '15 that shows:

New Vehicle Warranty: 01/20/2015 - 01/20/2025 2596 day(s) left
Porsche Approved Warranty: 01/21/2019 - 01/20/2021
Porsche Approved Warranty Extension: - [so what does that say about the goodwill warranty extension?]
Corrosion Warranty: 01/20/2019 - 01/20/2027
Emissions Warranty: 01/20/2019-01/20/2022

Looks like the corrosion and Emissions warranty things would be covered under the new vehicle warranty until that ends (assuming the 4/50) and then be covered under a supplemental warranty for those specific things only).

But the new vehicle warranty shows 10 years... as a NEW VEHICLE WARRANTY. We know the settlement 10 year warranty doesn't cover everything the new vehicle warranty does, so what is this saying?

Note. however, there is no mention of an 8 year program.

Sorry for throwing mud into the waters....
Old 01-25-2018, 02:06 PM
  #5211  
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Omni, Grandpa, and Skiahh - you guys are providing some great info, which I appreciate. Please continue to share your findings. For brand new 2015/2016s, it seems that it's up to each dealer's discretion to include the CPO certification and extra 2 years, or not include it.
Old 01-25-2018, 02:10 PM
  #5212  
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Holy carp.. My CD that I bought (from a 3rd party) on 12/27/17 gets the unlimited mileage too!! Just got this from PCNA after a phone call. (Mine is a very early '16) - This CD is turning out to be a bargain!
Old 01-25-2018, 02:12 PM
  #5213  
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" we hope you will accept a 2-year Porsche Approved Limited Warranty that will extend the warranty coverage for your Cayenne Diesel up to 6 years or 100,000 miles from its original in-service date...."
I would interpret that to be UP TO 6 years, not 8.
Omni, let us know what your buddy says.
Old 01-25-2018, 02:17 PM
  #5214  
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Originally Posted by skiahh
But we've also heard that those vehicles that were caught in the "stop sale" order and were now being sold as new were only getting the standard factory warranty of 4/50. The "all" CDs getting the extra 2/100 was a goodwill gesture for those already in service (punched), which would include dealer loaners. As for the new ones, I can see either PCNA or maybe even dealers adding the CPO warranty on to these things to justify the high price being asked for them.



Interesting perspective. Went and re-read our good will letter, which states, " we hope you will accept a 2-year Porsche Approved Limited Warranty that will extend the warranty coverage for your Cayenne Diesel up to 6 years or 100,000 miles from its original in-service date...." Does that make it the new vehicle warranty, in fact? And if so, does that mean the '15 CPO I just got should also be extended out to the 8 years/unlimited?

And just to confuse things more, I have a PQIS printout for my '15 that shows:

New Vehicle Warranty: 01/20/2015 - 01/20/2025 2596 day(s) left
Porsche Approved Warranty: 01/21/2019 - 01/20/2021
Porsche Approved Warranty Extension: - [so what does that say about the goodwill warranty extension?]
Corrosion Warranty: 01/20/2019 - 01/20/2027
Emissions Warranty: 01/20/2019-01/20/2022

Looks like the corrosion and Emissions warranty things would be covered under the new vehicle warranty until that ends (assuming the 4/50) and then be covered under a supplemental warranty for those specific things only).

But the new vehicle warranty shows 10 years... as a NEW VEHICLE WARRANTY. We know the settlement 10 year warranty doesn't cover everything the new vehicle warranty does, so what is this saying?

Note. however, there is no mention of an 8 year program.

Sorry for throwing mud into the waters....
Originally Posted by Eskimo1
Holy carp.. My CD that I bought (from a 3rd party) on 12/27/17 gets the unlimited mileage too!! Just got this from PCNA after a phone call. (Mine is a very early '16) - This CD is turning out to be a bargain!
That's what i would have guessed based on my understanding. New car for first 4 years, then CPO for 2. Unlimited miles. Mine should be the same even though I bought it new in 12/17 with only difference being my end date of 12/23 for the CPO.
Old 01-25-2018, 02:25 PM
  #5215  
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Sales dude did mention something about it being done to have parity with the 2016's they sold.

Which could also make sense. An unpunched 2016 sold in December 2017 with a 6/100 (or 4/50 + 2/unlim) would have an expiration date of December 2023.

A punched one (2015 or 2016) would likely have a warranty expire in 2021. If they run them through the CPO process then that gets the warranty timeline on par with the unpunched ones.
Old 01-25-2018, 03:05 PM
  #5216  
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Originally Posted by OmniGLH
Sales dude did mention something about it being done to have parity with the 2016's they sold.

Which could also make sense. An unpunched 2016 sold in December 2017 with a 6/100 (or 4/50 + 2/unlim) would have an expiration date of December 2023.

A punched one (2015 or 2016) would likely have a warranty expire in 2021. If they run them through the CPO process then that gets the warranty timeline on par with the unpunched ones.
Oh, I agree that it was done to help sell the punched ones. Question is, did the sales guy make it up or is it a real PCNA policy?
Old 01-25-2018, 03:48 PM
  #5217  
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Originally Posted by Eskimo1
Holy carp.. My CD that I bought (from a 3rd party) on 12/27/17 gets the unlimited mileage too!! Just got this from PCNA after a phone call. (Mine is a very early '16) - This CD is turning out to be a bargain!
That doesn't make any sense at all unless you're the 3rd owner. And it looks like that may be the case, since the contract for CPO was April 2016. But unlimited doesn't make any sense, either. That didn't start until 12/1/17. You confirmed with PCNA that you have unlimited mileage on your CPO?

You get whatever the warranty was on the vehicle when you got it from the 3rd party, since it's transferable. But if the CPO was purchased in '16, I'd be really suspicious, if I were you, on the unlimited mileage.

But you got the fix installed, right? Wonder if they messed up all the crap when they entered the fix into your vehicle's records? It's a dilemma... don't say anything but have to worry that fix at 105,000 mile all of a sudden results in a bill or say something and have them "fix" the records.

Originally Posted by OmniGLH
Sales dude did mention something about it being done to have parity with the 2016's they sold.

Which could also make sense. An unpunched 2016 sold in December 2017 with a 6/100 (or 4/50 + 2/unlim) would have an expiration date of December 2023.

A punched one (2015 or 2016) would likely have a warranty expire in 2021. If they run them through the CPO process then that gets the warranty timeline on par with the unpunched ones.
How does putting the CPO warranty onto a punched vehicle get them on par with the unpunched ones? The CPO is still only an extra 2 years from the original in service date. So a vehicle punched in 2015 still only goes to 2021... unless, as you pointed out, the 6/100 was considered "original vehicle warranty" and the CPO extends that.
Old 01-25-2018, 04:05 PM
  #5218  
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Originally Posted by skiahh
That doesn't make any sense at all unless you're the 3rd owner. And it looks like that may be the case, since the contract for CPO was April 2016. But unlimited doesn't make any sense, either. That didn't start until 12/1/17. You confirmed with PCNA that you have unlimited mileage on your CPO?
Yeah how the ** language reads on the website, since yours was already under a 2/100 warranty on 10/11/17, yours would not be eligible for the updated CPO?

And given we've had reports here of PCNA giving multiple answers....

How does putting the CPO warranty onto a punched vehicle get them on par with the unpunched ones? The CPO is still only an extra 2 years from the original in service date. So a vehicle punched in 2015 still only goes to 2021... unless, as you pointed out, the 6/100 was considered "original vehicle warranty" and the CPO extends that.
Ok let's say 2 vehicles. A new unpunched '16 with 200 miles on it, and a punched 15 that was used lightly as a service loaner with 2000 miles on it. For now I'll operate under the assumption the 6/100 is 100% "new vehicle warranty" and not some 4/50 + CPO 2/100 hybrid.

You buy both today.

The '16 has a 6/100. That means you're covered until 1/2024, since it was unpunched before you bought it.
The '15 has the same 6/100 new vehicle warranty, but it was punched in April of 2015. That means you're covered until April of 2021.

The dealer's only got a couple unpunched '16s but a pile of '15 service loaners they want to get rid of. The differences between the them are small. They all look the same, the 15s might have a few more miles but since we're already talking 2-3 years old, the difference between miles is not super significant. But the warranty time is short on the 15 by 3 years compared to the 16.

So the dealer CPO's the 15. Now that '15 is good for 8 years from in-service date, or 2023. So now, the difference in the warranty timeline is only 1 year - which, since the vehicle is 1 year older, would make sense. In addition, since it's likely got more miles on it than the "new" 2016... you get unlimited miles on the warranty vs. 100k on the new one.

So if someone is comparing a 15 and a 16... both with very low miles, and similar price, the warranty is now also similar.
Old 01-26-2018, 05:11 AM
  #5219  
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Originally Posted by OmniGLH
So the dealer CPO's the 15. Now that '15 is good for 8 years from in-service date, or 2023. So now, the difference in the warranty timeline is only 1 year - which, since the vehicle is 1 year older, would make sense. In addition, since it's likely got more miles on it than the "new" 2016... you get unlimited miles on the warranty vs. 100k on the new one.

So if someone is comparing a 15 and a 16... both with very low miles, and similar price, the warranty is now also similar.
Except I just bought a '15. In December. I believe my warranty is to 2021 with unlimited miles. And this was a diesel that already had the 2/100 tacked on, so I bought the '15 in your example; a punched vehicle. Other than purchase price breaks (I'm assuming), PCNA and mother Porsche doesn't differentiate between the two, I'd guess.

So tacking on the CPO to an already "CPO'd" CD isn't much of a selling point... other than fresh oil, tires and checking.

Just a guess, but I don't think they're doing new+CPO+CPO....
Old 01-26-2018, 12:08 PM
  #5220  
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Originally Posted by skiahh
Except I just bought a '15. In December. I believe my warranty is to 2021 with unlimited miles. And this was a diesel that already had the 2/100 tacked on, so I bought the '15 in your example; a punched vehicle. Other than purchase price breaks (I'm assuming), PCNA and mother Porsche doesn't differentiate between the two, I'd guess.

So tacking on the CPO to an already "CPO'd" CD isn't much of a selling point... other than fresh oil, tires and checking.

Just a guess, but I don't think they're doing new+CPO+CPO....
Hmmmm.

So the plot thickens. We will see what they come up with.

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