Fabspeed MADE IN CHINA
#106
Rennlist Member
#108
If these 3 things were so important to you guys, why was Fabspeed even on your short list of choices???
By their own admission (right on their website) their systems are made of T304 stainless steel
Their 997.2 Turbo exhaust for example has over 24 welds and several sharp bends that are not quite mandrel bent by the look of them. A competitor's system (who I won't mention to avoid controversy) only has 12 welds and a fairly straight design with only 2 bends in the whole system.
So remind us again why Fabspeed was even on your list? It's amazing how little transparency there is on this site...LOL
By their own admission (right on their website) their systems are made of T304 stainless steel
Their 997.2 Turbo exhaust for example has over 24 welds and several sharp bends that are not quite mandrel bent by the look of them. A competitor's system (who I won't mention to avoid controversy) only has 12 welds and a fairly straight design with only 2 bends in the whole system.
So remind us again why Fabspeed was even on your list? It's amazing how little transparency there is on this site...LOL
Last edited by speed21; 09-17-2014 at 03:15 AM.
#109
Rennlist Member
We buy a Porsche with active safety to avoid accidents in the first place, and with quality designed and built in so it lasts.
AM products should follow the same priorities.
#110
Race Director
Slightly off-topic, but I think relevant in light of my recent "customer service" issues with FS:
Recently I placed an order for some custom floor mats for my 914. Today, out of the blue, the owner of the floor mat company (CocoMats.com) called me because he saw a post (not mine) in a thread where there was some controversy regarding the mat fitment, and he wanted to know my opinion and which pattern I would like used. He had no idea that I had even seen that thread, but he knew it was a concern to some buyers, so he went out of his way to contact me. Wow!!!!! Now THAT is what I call excellent customer service!!!!
Recently I placed an order for some custom floor mats for my 914. Today, out of the blue, the owner of the floor mat company (CocoMats.com) called me because he saw a post (not mine) in a thread where there was some controversy regarding the mat fitment, and he wanted to know my opinion and which pattern I would like used. He had no idea that I had even seen that thread, but he knew it was a concern to some buyers, so he went out of his way to contact me. Wow!!!!! Now THAT is what I call excellent customer service!!!!
#111
Rennlist Member
#112
Rennlist Member
Point of this thread is that consumers paid top dollar for a product that did not measure up close to the perceived value advertised by the manufacturer.
#113
Race Director
#114
Rennlist Member
If this has real life implications on performance or reliability then it needs to be called out, but if it doesn't (I can't find evidence to support it having any real impact) then it shouldn't be focused on. The perceived value vs material cost is not something that should play in to this discussion. Quality of the product as a result of material is much more important.
#115
Race Director
As an example of how excellent customer service pays off, I've already had three people let me know that they are placing orders for the mats from CocoMats.com (note: I have no affiliation with them whatsoever). By that same token, I still routinely get PMs from people indicating that they have crossed FS off their list after reading my thread. In this age of rapid and easy information access, I just don't understand why a company would risk any damage to their reputation. Food for thought there for all vendors.
#116
Rennlist Member
I disagree. We are referencing the material as an aspect of quality and value, and it has been insinuated that a measure of stainless steel grade is not fit for purpose. This resulted in me (and I'm sure others) looking into the grade of material used in other manufacturers exhausts. If this has real life implications on performance or reliability then it needs to be called out, but if it doesn't (I can't find evidence to support it having any real impact) then it shouldn't be focused on. The perceived value vs material cost is not something that should play in to this discussion. Quality of the product as a result of material is much more important.
#117
Helo Driver
Rennlist Member
Rennlist Member
I still routinely get PMs from people indicating that they have crossed FS off their list after reading my thread. In this age of rapid and easy information access, I just don't understand why a company would risk any damage to their reputation. Food for thought there for all vendors.
#118
Well I am considering the 200 HJS cat back straight to my tips. Then in the future, his X type system since they all bolt in easily with his quick clamps. I don't drive my car all the time but since I went out on a ride with my neighbors new 2014 viper, I will not mind that loud tone. At least for a while I won't. I am also considering Speedtech X-pipe with cats also.
#119
Rennlist Member
I operate with an old school style, if you are not getting responses immediately to your PM's for anything at all, (be it new parts, warranty/service, installation questions etc.) just give me 5 minutes of your time on the phone. Call directly and ask for me personally and watch how the situation progresses from there and I promise you will be pleased.
I can't comprehend why some people complain for months about not getting an email response when the 5 minute phone call "could" sort things out.
just don't let it turn into "phone tag."
ps
i have bought once from FS
exhaust tips for the 993
they were well made
fit well
look good
were packaged well
and most likely made somewhere other than PA.