Another Dension Install
12-08-2017, 01:04 PM
#31
Rennlist Member
Installing the older firmware worked for me.
12-08-2017, 01:11 PM
#32
Rennlist Member
I get CD error message 100% of the time. BT pairing consistently now with firmware 57 (90%). Forward functioning too.
12-08-2017, 03:47 PM
#33
Instructor
The only problem I have experienced with connection to BT was when i updated my phone to iOS 11 back on 10/17. I contacted Eric and was told to disable the phone book sync in my iPhone settings. This cured the problem of switching out of BT and going to AUX over and over. Other than that one issue the only thing that happens about 50% of the time is the "no CD" error message. Sometimes if I open the car but don't start it immediately the phone will connect but has no sound. when this happens I have to disconnect the GW500S from my devises on my phone and re-connect then everything works fine. Since I don't drive the car everyday It takes a bit of fiddling around to get everything working sometimes
12-09-2017, 02:30 AM
#34
My dension unit doesn’t autoconnect my phone’s BT. I always have to manually do it through the phone.
Eric and I have worked with Dension in depth and it’s still not resolved. Hopefully get an answer one day.
Eric and I have worked with Dension in depth and it’s still not resolved. Hopefully get an answer one day.
12-20-2017, 10:24 AM
#37
Burning Brakes
My 50% of the time successful automatic streaming Bluetooth connection ratio seems to have dropped to only connecting automatically 5% of the time. Frustrated, I emailed Dension to open a trouble ticket and this was my response (also asked about the error message).
Thanks for contacting us, the last source problem is known to us ( that you've used BT last time, but next time it jumps to aux when you get back to the car ), sadly yet we were not able to recreate that problem on our end, our developers are working on fixing this issue, I've tagged this conversation, so as soon as something comes up, I will inform you about i.
About the CD Changer problem, this can happen on PCM head units, it doesn't affect the functionality but as you know it is bothering, I will have to ask my colleagues about this problem, but currently they are on sick-leave, so I will try to get back to you on monday about this.
Thanks for your understanding and for your patience!
I wonder if going to an older firmware is going to help this. I will try to unpair and do a reset as well to at least get back to only failing half the time. Thinking about a carplay replacement for the whole unit.
Thanks for contacting us, the last source problem is known to us ( that you've used BT last time, but next time it jumps to aux when you get back to the car ), sadly yet we were not able to recreate that problem on our end, our developers are working on fixing this issue, I've tagged this conversation, so as soon as something comes up, I will inform you about i.
About the CD Changer problem, this can happen on PCM head units, it doesn't affect the functionality but as you know it is bothering, I will have to ask my colleagues about this problem, but currently they are on sick-leave, so I will try to get back to you on monday about this.
Thanks for your understanding and for your patience!
I wonder if going to an older firmware is going to help this. I will try to unpair and do a reset as well to at least get back to only failing half the time. Thinking about a carplay replacement for the whole unit.
I did not do a software change and I did not go through the pairing/unpairing procedure.
Now that this seems to be fixed, my next issue is the quality of the sound on Bluetooth on the other end. Everybody I speak to reports hearing echoing and have since day one. I've tried to change the microphone volume and the b/t volume. Does anybody have a setting they can recommend? I don't think it can be changed while on a call unfortunately.
12-20-2017, 10:48 AM
#38
Rennlist Member
12-20-2017, 10:50 AM
#39
Burning Brakes
12-24-2017, 04:52 PM
#40
Burning Brakes
Update to my post: I received another email from Dension last week advising me to try having the phone coding removed from the PCM. I happened to be taking the car in for service so I asked that this be performed. I can report back that in about 9-10 startups so far, the phone has reconnected automatically to BT streaming each time and I have not gotten the CD error message.
I did not do a software change and I did not go through the pairing/unpairing procedure.
Now that this seems to be fixed, my next issue is the quality of the sound on Bluetooth on the other end. Everybody I speak to reports hearing echoing and have since day one. I've tried to change the microphone volume and the b/t volume. Does anybody have a setting they can recommend? I don't think it can be changed while on a call unfortunately.
I did not do a software change and I did not go through the pairing/unpairing procedure.
Now that this seems to be fixed, my next issue is the quality of the sound on Bluetooth on the other end. Everybody I speak to reports hearing echoing and have since day one. I've tried to change the microphone volume and the b/t volume. Does anybody have a setting they can recommend? I don't think it can be changed while on a call unfortunately.
Back to the drawing board.
12-27-2017, 06:14 AM
#41
Basic Sponsor
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mid....can you pair a different phone to see if it behaves the same way? Was the phone module bypassed with optic loop and power removed from it? Just picking up on thread now.
Do you have V 57 firmware to install on the unit?
Do you have V 57 firmware to install on the unit?
__________________
Eric
Chief Plug Guy
BumperPlugs.com
2022 GT3 Touring
2009 997 Turbo Cab
2018 M2 6sp
Gone but not forgotten
2004 C4S Cabriolet
1999 C2 Cab
Eric
Chief Plug Guy
BumperPlugs.com
2022 GT3 Touring
2009 997 Turbo Cab
2018 M2 6sp
Gone but not forgotten
2004 C4S Cabriolet
1999 C2 Cab