2010 GT3 CL recall, a NEW recall
12-05-2012, 10:22 PM
#16
Rennlist Member
I have been working with Porsche for 6 months after my failure with no luck, effectively they told me you were on a track so pound sand (this is a 2010 GT3). Should be interesting to see how this all plays out. Are they going to recall the 3 non-failed center locks and have me buy the parts for the failed one or maybe they will shear the new one to make it match what is on the car now. ;-)
BTW, the best I could get out of Porsche was the senior customer care person and a form letter, I got the FTM's name but they would not allow me to speak/communicate with him after requesting it several times.
Needless to say my faith in Porsche to do the right thing is pretty low mainly because of months of run around and just plain poor customer support (everyone I spoke could never do anything to resolve any issue they simply restated a company line and they effectively refused to make anyone who could make a decision available or have any meaningful discussion).... and now they seem to recalling the exact part which failed. Go figure.
BTW, the best I could get out of Porsche was the senior customer care person and a form letter, I got the FTM's name but they would not allow me to speak/communicate with him after requesting it several times.
Needless to say my faith in Porsche to do the right thing is pretty low mainly because of months of run around and just plain poor customer support (everyone I spoke could never do anything to resolve any issue they simply restated a company line and they effectively refused to make anyone who could make a decision available or have any meaningful discussion).... and now they seem to recalling the exact part which failed. Go figure.
12-05-2012, 10:28 PM
#18
Rennlist Member
Forgot to ask, does anyone know if any of the documented CL failures been on '11 cars?
12-05-2012, 10:28 PM
#19
12-05-2012, 10:35 PM
#20
Rennlist Member
Hey...while you're up, could ya polish my rear license plate, too?
Last edited by Veloce Raptor; 04-24-2013 at 01:13 PM.
12-05-2012, 10:46 PM
#22
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12-05-2012, 10:48 PM
#23
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12-05-2012, 10:59 PM
#24
Burning Brakes
12-05-2012, 11:36 PM
#27
Rennlist Member
this is very interesting, and like everyone else I'm very anxious to see what Porsche is doing in this space. But more importantly I have the following questions:
a) why are they doing it?
b) are the 2010's the only one's seeing failures?
c) the maintenance schedule will be a welcome addition
d) do we believe 2011's are less susceptible to the failures this recall seeks to avoid?
I however doubt this will address the ongoing insane and complex wheel swap and subsequent simple 25,657,437 step process for "properly" torquing Porsche Center lock Wheel system.
details will be interesting…but I still feel this leaves more questions unanswered than answered.
a) why are they doing it?
b) are the 2010's the only one's seeing failures?
c) the maintenance schedule will be a welcome addition
d) do we believe 2011's are less susceptible to the failures this recall seeks to avoid?
I however doubt this will address the ongoing insane and complex wheel swap and subsequent simple 25,657,437 step process for "properly" torquing Porsche Center lock Wheel system.
details will be interesting…but I still feel this leaves more questions unanswered than answered.
