myw

goddamn , this is genius (+ a must).

iaincamp

Thanks to everyone who replied and all the good advice. Next time I'll do more research. In fact, my brother, who worked for a Porsche Dealer (albeit years ago) gave me a name that I had used previously with no problems, but it seems his number now rings through to Allied, and is NOT the same company. Fortunately, the seller photographed the Bill of Lading, because the "pink copy" was hard to read, and it shows the in-transit modification. I've had multiple thumbs-up for Intercity and Horseless Carriage as being trustworthy and careful.

captainbaker

Please post up the solution. More specifically how you turned the screws on the crappy carrier.

iaincamp

Over a week later, I have received this reply from "Bobby" at Allied:
"The transportation company refuses to pay for the damage to the door because it was not written on the bill of lading. They will also not pay for any damage due to fluids leaking on the car (which is in the terms on the bill of lading). Their insurance will not cover it. I am sickened by this and that they even would deliver a car in that condition to you. If you want to use your own insurance I will be willing to help you with your deductible. That is all I can do since I have no recourse with the driver. It is unfortunate but it is standard in this industry. If you wish to pursue this I will get you the companies progressive policy # and info.

Thank you."

Please note that the dent WAS marked on the BIL I received, and that while the seller signed the BIL, I did not. Allied is acting as though they didn't have a contract with me.

Iceter

Just like any industry, if you break the process into enough insulated silos, no single person or department needs to claim ownership of a problem.

I am no attorney, but isn't it pretty well settled in case law that the company you contract with to do a job is responsible to honor the terms of the deal, no matter how badly the subs they contract with screw things up? I know it's not as simple as that in real life but in actual fact, Allied selected the sub-contractors it uses, and therefore, they are responsible.

At any rate, I hope you are able to get things straightened out. The dent is a problem but the diesel is just a smelly inconvenience. Good luck!

dannysf

Sorry for your troubles...Definitely sucks to pay so much money for a car and have to deal with nonsense like this. This industry i so shady. I had my car drag raced by the truck driver and had a driver go through our belongings in the vehicle once. This industry needs an Uber style industry disruption in the worst way. There's no accountability because it's unclear who we're even dealing with, due to all the sub contracting and no way for the consumer to affect the reputation of the actual drivers..

Hope all ends well.