What does a dealer do with a new car before delivering it to the buyer?
#1
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Thread Starter
What does a dealer do with a new car before delivering it to the buyer?
Mine will arrive soon, and I'm curious to what extent the dealer will touch it.
#2
To answer honestly, every aspect of the vehicle will be touched. The PDI will include removing transportation protection, both physical (shipping covers, suspension spacers, etc) and electrical (35mph max speed limit and battery voltage protection). A vehicle handover will be performed to "wake" all the systems of the vehicle before the inspection confirms that every aspect of the vehicle operates as it should. Fluids levels and tire pressures will be set, and a test drive will be performed to verify that there are no abnormal noises, vibrations, or characteristics. It will then be detailed completely to make sure she is beautiful for you!
#3
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#4
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In many cases, I've asked the dealer to leave the car covered, handle fluids and handover on the electronics, check everything, but leave it alone cosmetically.
I promised 10's on the survey. Results? Absolutely flawless paint.
There is no way I ever have anyone 'wash' the car. Ever. If you like swirls, go ahead.
Otherwise, if local, do it like this if you have the courage, and spend a weekend cleaning and detailing your new baby.
I promised 10's on the survey. Results? Absolutely flawless paint.
There is no way I ever have anyone 'wash' the car. Ever. If you like swirls, go ahead.
Otherwise, if local, do it like this if you have the courage, and spend a weekend cleaning and detailing your new baby.
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Eric
Chief Plug Guy
BumperPlugs.com
2022 GT3 Touring
2009 997 Turbo Cab
2018 M2 6sp
Gone but not forgotten
2004 C4S Cabriolet
1999 C2 Cab
#5
Rennlist Member
Thread Starter
My dealership is not careful with the cars in their charge, so jhbrennan, you are correct. Although I cannot imagine how much or what kind of "detailing" is required on a brand new car, I am certainly willing to take on that challenge myself.
So for clarification, I should suggest they take all customary steps except uncovering the car or addressing any of the cosmetics.
Sound advisable? (Eric, I thought about just PMing you, but I am hoping to elicit a little more discussion.)
thanks
So for clarification, I should suggest they take all customary steps except uncovering the car or addressing any of the cosmetics.
Sound advisable? (Eric, I thought about just PMing you, but I am hoping to elicit a little more discussion.)
thanks
#6
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#7
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they have to unload it right?
does it come on a semi? or a covered truck?
dealer prep requires they pull off all the protective gear: plastic, cardboard, thing to protect the car during transit....
and while I agree about 'unwanted swirl marks, they usually wipe it down at least......
some of things I have noticed during delivery of my MB cars was they pay so much attention to the windows and tires, but when I drove away the windows were the first thing I noticed NOT being very clean......
the insides are not something they usually address.......boneheads.......
I still have some plastic covering some parts of my E550 LOL.......
still waiting to unvail it! haha
does it come on a semi? or a covered truck?
dealer prep requires they pull off all the protective gear: plastic, cardboard, thing to protect the car during transit....
and while I agree about 'unwanted swirl marks, they usually wipe it down at least......
some of things I have noticed during delivery of my MB cars was they pay so much attention to the windows and tires, but when I drove away the windows were the first thing I noticed NOT being very clean......
the insides are not something they usually address.......boneheads.......
I still have some plastic covering some parts of my E550 LOL.......
still waiting to unvail it! haha
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#8
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I would ask them to remove the protective covers and do nothing else. You'll need to remove some of the glue residue which tends to build up on the edges of the protective cover but not much else. A hand polish will take care of the glue residue.
I guess the cars do have some type of protective undercoating which needs to be removed, and I would suggest letting the dealer handle this.
Good luck and post some pictures when you get it!
I guess the cars do have some type of protective undercoating which needs to be removed, and I would suggest letting the dealer handle this.
Good luck and post some pictures when you get it!
#9
The dealer will also have its techs eat double chocolate chip cookies inside your car, leaving bits and crumbs all over it. Or did that only happen on mine? I thought it was standard procedure.
#12
Rennlist Member
Thread Starter
they air-freighted it from Houston today
I will do this one myself, and apparently look like a nancy in the process. What fun!
#13
Pro
Most likely the vehicle prep guy is the lowest rung employee. When I was in warranty and brought my 997 in to the Porsche dealership I would instruct them under any circumstances do not wash the car.
I've seen their wash practices first hand . . . . i.e. dropping the wash mitt on the ground and then rubbing you paint paint w/ it. On a black car it'll show all those swirls and scratches.
I've seen their wash practices first hand . . . . i.e. dropping the wash mitt on the ground and then rubbing you paint paint w/ it. On a black car it'll show all those swirls and scratches.
#14
Ironic to me that of all the things I mentioned (first hand as one of the techs some here assume are destroying their cars before delivery), the detailing is the most controversial.... Every dealer is different, but all of those I work with take things seriously considering the amount of money spent by cust's on their new vehicles, including our head detailer who also happens to be the only one that touches new car deliveries. This is turning into another horror story thread (IMS failures come to mind), but do as you wish, less work for us.