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Awesome ebay experience from armaturenringe-de!!!

 
Old 10-10-2007, 08:04 PM
  #1  
Marlon
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Smile Awesome ebay experience from armaturenringe-de!!!

Hey guys - I ordered a set of gage rings thru Ebay and I received outstanding service from armaturenringe-de. We initially had a problem that resulted in a tardy delivery, but Holger was able to sleuth the issue to a post office problem. His service and followup is impeccable and I recommend him very highly for all R-lister's in the furture (no affiliation). The rings were actually deliverd while I was standing in the driveway with several R-listers today
(That was one of the 'good' things that happened today...more to follow)

Here is the feedback I left on Ebay verbatim:
"Terrific ebayer - thanks a million!!! A+A+A++A+"

And he left this (don't know what it says, but...)
Excellente Abwicklung, 1A eBayer, www.armaturenringe.de sagt Dankesch÷n !!!

I am an ecstatically happy camper: Thanks Holger!

Last edited by Marlon; 10-13-2007 at 09:31 PM.
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Old 10-10-2007, 09:01 PM
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Garth S
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IIRC, this is the supplier who did an excellent job on our previous group buy.
Quality was excellent: I suspect that production is a one man show, so maybe slow to fill orders at times ...
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Old 10-10-2007, 09:06 PM
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Marlon
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Originally Posted by Garth S View Post
IIRC, this is the supplier who did an excellent job on our previous group buy.
Quality was excellent: I suspect that production is a one man show, so maybe slow to fill orders at times ...
Hopefully !!!
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Old 10-10-2007, 09:07 PM
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djames
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A bunch of us did a group buy on these from the same vendor a while back and were very satisfied with the guage rings and the service. If I'm not mistaken, Gert get the rings from the same source.
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Old 10-10-2007, 09:43 PM
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myturbo36
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I also purchased a set from the same seller that did not show up.

When I contacted them, they sent another set to me at no extra charge...the second set showed up within 10 days and then 2 days later I received the first set.

I contacted the seller about returning them and he told me to keep them.

Have you contacted the seller?
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Old 10-10-2007, 09:46 PM
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atan888
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just recently purchased a set from them. I had no issues or whatever and the rings were great.
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Old 10-10-2007, 10:01 PM
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Air Kuul TT
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Marlon,

Have you contact him and ask about your order? If so... did you get a response?
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Old 10-10-2007, 10:21 PM
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I too was in on a group buy from this vendor and am very pleased......
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Old 10-10-2007, 11:24 PM
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Marlon
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Originally Posted by myturbo36 View Post
I also purchased a set from the same seller that did not show up.

When I contacted them, they sent another set to me at no extra charge...the second set showed up within 10 days and then 2 days later I received the first set.

I contacted the seller about returning them and he told me to keep them.

Have you contacted the seller?
Yes - I was very courteous and asked if they had been sent, etc. Here's what he said:

Hallo _______,

Porsche 911 / 993 / 964 Tacho Gauge Bezel Rings


Dear Barbara,

we have send out your item on Don, 06. Sep. 2007, to the following address:


Barbara
(Address here)
Vereinigte Staaten von Amerika


trackinginformation:

RV 6189 7904 5DE
www.deutschepost.de/sendungsverfolgung
07.09.2007

Best regards
Holger Wienhoven



--------------------------------------------------------------------------------

But then nothing after that. That was 2 weeks ago. I filed a claim thru Paypal, but I am not expecting any miracles. Kind of strange.
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Old 10-11-2007, 12:33 AM
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Sprintrider
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I bought mine from him and got them in a week. Great rings and no problem with this seller.
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Old 10-11-2007, 01:07 AM
  #11  
95 C4 993
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Never had a bad experience on Ebay. Bought my 95 C4, Bronco, and about 142 other items from tequlia to persian rugs---never a hiccup.
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Old 10-11-2007, 01:18 AM
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OK Marlon, your post annoyed me...here is why:

The seller sent you a shipment date and a tracking number. You can go to the German Post office web site ( which to help you has an English version would you believe!) and you enter your tracking number and date of shipment. I did this for you......You get the following information.


" RV618979045DE:
The mail item was handed over to the International Mail Centre Frankfurt (office of exchange in the country of origin) on 11.09.2007 to be sent to the recipient in United States.


For further inquiries/information, please contact our Mail International customer service at +49 (0)18 01 / 80 55 55 from Mondays to Fridays between 8 am and 6 pm, Saturdays between 8 am and 2 pm; 3.9 cents per minute when calling from a Deutsche Telekom land line. "


What part of this is A) Too difficult for you to follow and B) in any way the seller's fault. It is not his fault that you live in the USA, it could be the US postal service that lost it.

I suggest you either fall back on the seller to bail you out, which he has little obligation to do, or you take the initiative to help yourself and quit whining until you have followed even the most basic steps.

If you need help to figure out the time in Frankfurt or how to dial an international number, maybe someone else here can help, I'm tired.

Good luck, I hope your stuff arrives.

John
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Old 10-11-2007, 03:36 AM
  #13  
Scott 1996 993c2
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I was part of what was ... I think ... the first group buy ... got them no problem ... and they are sooooo damn nice!

Installed them in the riviera blue cab.


Scott
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Old 10-11-2007, 04:52 AM
  #14  
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I bought mine directly from this guy's website - no problems at all. Chase down the postal service they're the bad guys here.

It'll be worth the effort - they look great installed!

Trevor
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Old 10-11-2007, 05:33 AM
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atan888
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plus you dont really have much of a choice. imo for the price they make the best guages for our cars.
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