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How to obtain a replacement Key Code?

Old 03-09-2004, 09:51 AM
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swmic

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Default How to obtain a replacement Key Code?

Group,

After reading through the archives I thought all I need to do is go to the dealer with proof of ownership and they should be able to provide you with the code for the car. Well, this morning I called my local dealer (Holbert's, Warrington, Pa) and they tell me they are not available. I know this can not be the case because I'm sure it's perfectly reasonable for someone to loose theirs. Have any of you obtained a replacement from a dealer? If so, could you give me their name. I'll have my local dealer call them to find out it's possible.

Thanks,

Shawn
Old 03-09-2004, 10:13 AM
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Terry Adams
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It's a 4 digit code - a number, not a key or a fob - and they get it from PNA with your proof of ownership. Somebody at the dealer is not understanding what you want.
Old 03-09-2004, 10:14 AM
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Two months ago, I called 8000-PORSCHE, PCC representative said I can order the keycard from the local dealer, he even looked up my closest dealer and the parts manager name.

I will attempt to order one when I bring mine in for service.
Old 03-09-2004, 10:17 AM
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mike cap
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Shawn,
Terry is right, the dealer is no comprendo what you want. Tell them you need the four digit Immobilizer code. The one that comes with the car new in the owners handbook. My dealer supplied mine two years ago when I bought the car as the little business card with the code on it was MIA.
Old 03-09-2004, 11:35 AM
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viperbob
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I tried this about 6 months ago. Called several local dealers (total of over 20 calls since a) the techs are clueless and tell you to call the service manager who then b) never returns your phone call). They told me that either they had no idea what I was talking about or they could not be bothered so they told me to call Porsche. I called Porsche several times and they had no clue and told me to call a dealer. They then gave me the selling dealer in Maine and I called them. They say they no longer have the records and essentially they told me to call someone that cares..

Good luck as I gave up. Hope my one and only working remote holds up...
Old 03-09-2004, 12:12 PM
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mike cap
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Shawn,

If you get stuck, call me. I will hook you up with the parts manager or owner of the Porsche dealer I deal with for parts and who sold me my C2. They are friends of mine and will do me a favor.

800-333-0519 x 106.
Old 03-09-2004, 12:32 PM
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Lorenfb
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The four digit code "on file" is useless if the immobilizer has been replaced,
as the new code is not updated in the PNA system. Worst case, you may need
to buy a new immobilizer.

Good Luck
Loren
'88 3.2
Old 03-09-2004, 01:03 PM
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mike cap
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Shawn,

Loren's post is incorrect. The four digit code is permanently programmed into the car's DME. If the owner has a new Immobilizer printed circuit board, or even a used one from another car, it can be programmed to match the owner's car by going through the programming sequence as described in the owner's manual or shop manual.

What you need is the DME code from the dealer for your VIN # car. This four digit code will allow you to program your remote, as long as the DME is the original one in your car.
Old 03-09-2004, 02:08 PM
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swmic

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Thanks Guys. I think I'll call the service manager back instead of parts this time. I tried to explain to them that it was the 4-digit code that came with the car for the immobilizer. This time I'll say it slower.

Mike, if this doesn't work I'll give you a call, Thanks.

I just ordered a new remote (and wanted to give programing it a whirl. I wanted to ask the dealer if the vehicle registration was enough for them to provide the code. The car is up on all fours awaiting new struts from Gert.
Old 03-09-2004, 02:22 PM
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Tim993
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swmic. I wrote up a cheat sheet for programing the remotes after some help from Mike cap and Robin's website. Let me know if you would like me to post it or send it to you.
Old 03-09-2004, 02:39 PM
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mike cap
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Shawn,

Make sure to tell the service manager that you want the four digit DME code. You will have to provide the VIN # and he may (he should) require proof of ownership.
Old 03-09-2004, 02:39 PM
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swmic

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Tim993 - you have a PM.
Old 03-09-2004, 10:50 PM
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Lorenfb
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The immobilizer code for the remote is NOT in the DME, as in the 996.
So, the following is in error:

"Shawn,

Loren's post is incorrect. The four digit code is permanently programmed into the car's DME. If the owner has a new Immobilizer printed circuit board, or even a used one from another car, it can be programmed to match the owner's car by going through the programming sequence as described in the owner's manual or shop manual.

What you need is the DME code from the dealer for your VIN # car. This four digit code will allow you to program your remote, as long as the DME is the original one in your car.

Mike Cap"


I know for a fact what I've said is correct, since I've just finished programming
a 993 remote without using my PST2 Porsche tester. The 993 immobilizer is in
effect, similiar to a Hofco or other alarm systems. The DME does NOT store any
alarm codes on the 993. Furthermore, you can't use a "used" immobilizer on a
993 as you can on a 996 without knowing the immobilizer's access code.

Therefore, DO NOT ask the dealer for the DME code or you'll confuse them
and not get the proper code, i.e. the immobilizer code which comes with
each immobilizer (My customer just bought one for his customer - '97 993,
so I know this is the case.).

As I said before, without the immobilizer code, you buy a new immobilizer!

Good Luck
Loren
'88 3.2

Last edited by Lorenfb; 03-09-2004 at 11:17 PM.
Old 03-09-2004, 11:21 PM
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kdurg
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Loren is correct.

I found this out the hardway. The immobilizer fried itself on me.....dealer called it "aged electronics". I had to replace the immobilizer and with it came a new 4 digit code. The previous code would not work.

The DME is not involved in the Immobilizer Alarm Coding.
Old 03-10-2004, 09:36 AM
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tom97c4s
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Tim
I sent you a PM as well

Thanks

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