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PPF imperfections - is this acceptable?

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Old 05-09-2022, 04:33 AM
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ZeroLoss
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Default PPF imperfections - is this acceptable?

Hi all,

Just took delivery of my brand new 992 and am very excited. I wanted to protect the car so I got the PPF + ceramic option from the dealer, who gets it done by a decent detailing shop nearby according to reviews. I know that these things don't always come out perfect, but there are quite a few dust particles / bubbles / edge imperfections that appear to be problematic. I just want to make sure I'm not being unreasonable in wanting to get these fixed, or if it's something I should just live with. I'm worried that the dust particles / dirt underneath is going to cause the air bubble to get worse over time. Additionally, I noticed that the paint was chipped when they helped swap out the clear side markers...











Old 05-09-2022, 06:27 AM
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Porsche_nuts
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I think I could have done a better job.

Absolutely not acceptable!

I mean, absolutely. Get it taken off and redone by someone else on their dime. ]]]

Just terrible. And shameful.
Old 05-09-2022, 09:02 AM
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Fredie
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Plus one on that! Dealer jobs are almost always sub standard and over priced. I bought a new Vehicle once and had a similar experience. I made the dealer peel it off, refund my money and I went elsewhere. Stay strong! That is not profession grade, nor up to even reasonable standards.
Good luck, and congratulations on the new car.
Old 05-09-2022, 09:21 AM
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737gdog
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Pic 6 looks like they did not come even close to wrapping around the edge of that panel. Stopped way too short. Appears to be a pretty pathetic install. Enjoy the car.
Old 05-09-2022, 09:21 AM
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snake eyes
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Terrible.... That is a CRAPPY job... Congrats on the 992 BTW.
Old 05-09-2022, 10:07 AM
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Originally Posted by ZeroLoss
Hi all,

Just took delivery of my brand new 992 and am very excited. I wanted to protect the car so I got the PPF + ceramic option from the dealer, who gets it done by a decent detailing shop nearby according to reviews. I know that these things don't always come out perfect, but there are quite a few dust particles / bubbles / edge imperfections that appear to be problematic. I just want to make sure I'm not being unreasonable in wanting to get these fixed, or if it's something I should just live with. I'm worried that the dust particles / dirt underneath is going to cause the air bubble to get worse over time. Additionally, I noticed that the paint was chipped when they helped swap out the clear side markers...
That's terrible. The dealer I got my 991 from (the whole car already had PPF) they redid the PPF on my lower lip because it must have been scraped up on a curb. They redid it HORRIBLY with bubbles, bottom was pealing, and worst of all they didn't even touch up or fix the damage and wrapped over it. What idiots. I still have to get it corrected.

Congrats on the 992! Sorry to hear. I wouldn't accept that on a new car, especially if you're paying for that work. The world is full of lazy bums that don't have attention to detail like us.
Old 05-09-2022, 10:26 AM
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I wouldn't tar all dealers with the same brush on this one. It's normally not the dealer's own people applying the PPF but someone else they subcontract out to. Your mileage may vary depending on how good the local options are. I bought my 991.2 new in Southern California (Orange County) and the job they did was absolutely flawless. A couple of detailers up here in NorCal said it's the best PPF job they've seen. I guess the standards are just different!

I've had crappier PPF jobs in the past, and the bubbles do go down with time and heat ... but if those marks/dirt are really under the PPF that's just an embarrassing job and they should absolutely correct it for you.
Old 05-09-2022, 10:53 AM
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Laszlo_Laz
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Completely unacceptable. No question. Congrats on the 992. Hope you get it worked out.
Old 05-09-2022, 12:15 PM
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FYI to all, back in '18, on my ordered car I selected the PPF offered by Porsche.

The install was done at port of entry, Jax, and they did a decent job using pre-cut film. They also upgraded me without cost to a package with more coverage.

No extraneous crap in the film and looks good 3+ years later.

Had there been issues I feel that I would have better recourses for relief.

Would not accept OP's film application.
Old 05-09-2022, 12:21 PM
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thesaintusa
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Originally Posted by Porsche_nuts
I think I could have done a better job.

Absolutely not acceptable!

I mean, absolutely. Get it taken off and redone by someone else on their dime. ]]]

Just terrible. And shameful.
100% agree.

I would NOT accept that.

I would let them fix their problem before taking it elsewhere.

I have PPF installed on 3 vehicles, 2 on used vehicles post paint correction and one on a new vehicle post paint correction. There were some small bubbles that disappeared after a few days. Would not accept dirt/dust underneath the PPF. I don't think it would get worse with time, but it would look terrible.

The new vehicle had issues with the PPF lifting near the intercooler vent on the rear fascia that I had them redo after a few months.

Last edited by thesaintusa; 05-09-2022 at 12:23 PM.
Old 05-09-2022, 12:34 PM
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koala
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That looks like I did the install
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Old 05-09-2022, 12:40 PM
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thesaintusa
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Originally Posted by koala
That looks like I did the install
You would pay more attention than they did.

Old 05-09-2022, 12:45 PM
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asellus
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A lot of those looks like paint imperfections, which PPF will exacerbate. The one looks like heavy corrosion, which is bizarre.

Overall, as with above, this is terribly done and worthy of being called a hackjob. The basic process of wet installing this stuff typically alleviates many of these issues. Pushing out the air and install juice highlights these imperfections, which take no time at all to fix on the spot.

Definitely take it back, ask why the PPF was so poorly installed, ask about the apparent damage, and ask what they can do to fix this problem. Be prepared to have them remove all of it, refund you entirely, and go to a third party shop that actually knows what they're doing.
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Old 05-09-2022, 12:49 PM
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The only thing the dealer cares about is the margin on the car. I'd never have a dealer do PPT, detail or tint (or bodyshop for that matter). They just don't give a poop.
Old 05-09-2022, 04:37 PM
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Wow Not sure if the pics make it look worse than it does in person, but I would not accept the car at all and demand a refund if it really looks that bad and there's damage to the paint. Looks like a 1000lb gorilla did that job.


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