Buyer Arrogance - Having the means $ doesn't always get you respect.
10-02-2016, 10:58 PM
#31
Race Director
Thread Starter
I think we can all agree that difficult and unprofessional people exist on the sellers and buyers end.
When both sides find good people to do business with as some have described, both sides benefit. No different than any other relationship, business or personal in our everyday life.
Should you have to do this much just to buy a car?? Probably not. But we're not buying boxes of Kleenex here. It's a different kind of good here.
When both sides find good people to do business with as some have described, both sides benefit. No different than any other relationship, business or personal in our everyday life.
Should you have to do this much just to buy a car?? Probably not. But we're not buying boxes of Kleenex here. It's a different kind of good here.
10-02-2016, 11:04 PM
#32
I am convinced the local dealer around here really doesn't care about their customers when it comes to selling cars. They generally seem to do fine with service but I also don't want to be treated like I am at a Ford dealer when in the showroom. My story: dealer had a 2015 still on their lot that had 1k on the odometer and for some reason they started the warranty (but had never titled the car). For all intent and purpose, this was a low mileage used car in an undesirable color. The dealer gave me absolutely insulting money on my P trade and started playing high pressure sales tactics. He literally said to me he could knock another $5k off the sticker if I made a deal that moment (which still meant the car was overpriced). I told him I would think about it and left. I ended up driving 90 miles out of town and made a deal on a car that was 1 year newer, a few thousand more miles on the odometer, certified, and had $30k more options for nearly the same money.
I also happen to know its not just me. A good friend of mine also drives a P and went in the following weekend to buy a 2nd P for his wife. The sales person literally told him that he doesnt need to make a deal because someone else will buy the car. He also ended up buying from a distant dealer.
The local dealer has had a captive audience for years so doesn't really seem to care if they get a new customer or not. I hope that P opens another dealer nearby as the market would easily support it.
I also happen to know its not just me. A good friend of mine also drives a P and went in the following weekend to buy a 2nd P for his wife. The sales person literally told him that he doesnt need to make a deal because someone else will buy the car. He also ended up buying from a distant dealer.
The local dealer has had a captive audience for years so doesn't really seem to care if they get a new customer or not. I hope that P opens another dealer nearby as the market would easily support it.
10-02-2016, 11:09 PM
#33
Race Director
10-02-2016, 11:10 PM
#34
Rennlist Member
IMO, when u run into this negative situation is when u just walk into ur local dealer and u expect to get a lot of attention and their best price. If u r looking for a new or CPO Porsche, shop in a 1500 mile radius or so and u will find plenty of dealers who want ur business and will get competitive. That is what I did my last few Porsche purchases. My last 4 Porsches, I ended up getting a great deal at 200, 12, 500, and 2 miles respectively. But I will admit those numbers are a bit deceiving as the one 2 miles away was near our summer home. I'm retired and we spend winters in Orlandoland, and summers in Chicagoland. Good luck!
Cheers!
Cheers!
10-02-2016, 11:16 PM
#35
Race Director
Auto sales people encounter individuals asking questions and "might be PTS" a LOT.
Do your honework, know what you want, how your going to finance/pay cash and when. Go in with the attitude, I'm going to order a Porsche today and both you and the Sales Advisor will have a better encounter.
As to test drive, if it's on the lot, should be no problem but many models, some seats and some options are just not readily available.
Good luck!-Richard
Do your honework, know what you want, how your going to finance/pay cash and when. Go in with the attitude, I'm going to order a Porsche today and both you and the Sales Advisor will have a better encounter.
As to test drive, if it's on the lot, should be no problem but many models, some seats and some options are just not readily available.
Good luck!-Richard
You have to know your car you are considering to know you are getting what you want. For options/accessories that are very important to you you need to know what they are if the car comes with them, etc.
When I show up to buy a car I have no trouble getting a test ride/drive.
OTOH, the few times I wander onto a car dealer lot, into a showroom, just thinking about buying a car with no real purchase in mind after just a few minutes I can't get the time of day from a car salesman. That's the way it works. These guys (and gals) can spot a serious buyer vs. someone just playing at it.
A serious buyer commands attention. A looky-lou deliberate indifference.
10-02-2016, 11:21 PM
#36
there no doubt a lot of money around here, it takes longer for them to discount with all the tech money sloshing around a quick look shows there are 81 on the lot at the moment, didn't check but i agree with you that many of the cars are dealer spec that I personally wouldn't buy Stevens Creek: 15 Sonnen: 4 Carlsen: 15 michael stead: 15 bulingame: 3 fremont: 15 livermore: 7 monterey: 7
But even if you accept 81, that's 81 Carreras for a market of over 7 million people. I'd call that a sellers market...
10-02-2016, 11:55 PM
#37
100%. You are 50, probably white. You fit the stereotype of a new 911 buyer.
I'm in the market for a new 911 next year. I called around to dealers to understand Targa allocation availability. Next thing I know I am getting invited to free PCNA sponsored autocross events to test drive the 991.2.
I'm in the market for a new 911 next year. I called around to dealers to understand Targa allocation availability. Next thing I know I am getting invited to free PCNA sponsored autocross events to test drive the 991.2.
What if he was 50 and some minority who didn't fit the stereotype? It's BS like this that has this planet messed up now. What difference does race make please enlighten me!!!!!
10-03-2016, 12:08 AM
#38
Banned
I think we can all agree that difficult and unprofessional people exist on the sellers and buyers end.
When both sides find good people to do business with as some have described, both sides benefit. No different than any other relationship, business or personal in our everyday life.
Should you have to do this much just to buy a car?? Probably not. But we're not buying boxes of Kleenex here. It's a different kind of good here.
When both sides find good people to do business with as some have described, both sides benefit. No different than any other relationship, business or personal in our everyday life.
Should you have to do this much just to buy a car?? Probably not. But we're not buying boxes of Kleenex here. It's a different kind of good here.
10-03-2016, 09:50 AM
#39
Instructor
Join Date: Mar 2016
Location: Philadelphia/East Norriton
Posts: 140
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Visited four dealers before picking up my CPO 911.1 six months ago
didn't expect the royal treatment from the sales reps, and drove to the dealers in a lowly WRX, I asked for help and was given great service and each dealer followed up in a reasonable time (South Shore, Manhattan MotorCars, MainLine, and Conshohocken) mind you, two of these dealers have 2+ million dollar cars in their lots
Doesn't take much to receive great service, sales reps are just like us, I wouldn't want to help some snob waving cash in my face
And age/race didn't seem to be an issue at any of the dealerships I visited, I'm 30 and Asian
didn't expect the royal treatment from the sales reps, and drove to the dealers in a lowly WRX, I asked for help and was given great service and each dealer followed up in a reasonable time (South Shore, Manhattan MotorCars, MainLine, and Conshohocken) mind you, two of these dealers have 2+ million dollar cars in their lots
Doesn't take much to receive great service, sales reps are just like us, I wouldn't want to help some snob waving cash in my face
And age/race didn't seem to be an issue at any of the dealerships I visited, I'm 30 and Asian
10-03-2016, 10:37 AM
#40
RL Community Team
Rennlist Member
Rennlist Member
Second this. Your typical salesman is not a walking car encyclopedia.
You have to know your car you are considering to know you are getting what you want. For options/accessories that are very important to you you need to know what they are if the car comes with them, etc.
When I show up to buy a car I have no trouble getting a test ride/drive.
OTOH, the few times I wander onto a car dealer lot, into a showroom, just thinking about buying a car with no real purchase in mind after just a few minutes I can't get the time of day from a car salesman. That's the way it works. These guys (and gals) can spot a serious buyer vs. someone just playing at it.
A serious buyer commands attention. A looky-lou deliberate indifference.
You have to know your car you are considering to know you are getting what you want. For options/accessories that are very important to you you need to know what they are if the car comes with them, etc.
When I show up to buy a car I have no trouble getting a test ride/drive.
OTOH, the few times I wander onto a car dealer lot, into a showroom, just thinking about buying a car with no real purchase in mind after just a few minutes I can't get the time of day from a car salesman. That's the way it works. These guys (and gals) can spot a serious buyer vs. someone just playing at it.
A serious buyer commands attention. A looky-lou deliberate indifference.
My problem with dealers is that some dealers don't want to hear when I walk into a dealership and state: "I'm not buying today, just looking, and it'll be several months until I do" and then they just bombard you with "how can I sell you a car today". Geez, guys, just listen to what I've said.
Otherwise, I've found that being honest with my intentions has always resulted in a pleasant attitude from sales at any dealership, and a test drive in pretty much whatever I've asked for (save for true exotics, which I've honestly never asked for).
10-03-2016, 11:24 AM
#41
Banned
Join Date: Jan 2016
Location: Where aspirations are natural
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I used to sell and market mining equipment. Each truck would run from $1M to $4M. Sales were generally for a fleet of 5 or more per purchase. Large deals could total over $100M. My boss gave three pieces of advice,
1. The customer doesn't get a discount unles he asks for it.
2. The seller doesn't get his price unless he asks for it.
3. A good deal is when the buyer and seller agree on a price they both can live with.
The seller needs a profit to support the product after the sale. He is after all running a business, not a philanthropic organization. The customer needs to feel he was treated with respect and fairly. A good seller must keep in mind that it's not just this sale with the customer, it's the business relationship that generates all future sales. If the customer sees the product merely as a commodity, he will likely be treated as a commodity by the seller.
1. The customer doesn't get a discount unles he asks for it.
2. The seller doesn't get his price unless he asks for it.
3. A good deal is when the buyer and seller agree on a price they both can live with.
The seller needs a profit to support the product after the sale. He is after all running a business, not a philanthropic organization. The customer needs to feel he was treated with respect and fairly. A good seller must keep in mind that it's not just this sale with the customer, it's the business relationship that generates all future sales. If the customer sees the product merely as a commodity, he will likely be treated as a commodity by the seller.
10-03-2016, 11:54 AM
#42
Three Wheelin'
You are truly a well rounded individual! This is the perfect metaphore. Personally though, while Birkin Bag is modern and many people may have heard of it, I'd be even more obscure and reference a "Kelly Bag" (originally called a sac a depeches). It's Hermes as well but was originally designed by Hermes himself and Ettore Bugatti (yes, that Bugatti) in 1923 (as a saddle bag that would fit in a car). So with a Kelly bag you get the automobile connection and with a Birkin bag you get an acting connection!
10-03-2016, 04:35 PM
#43
Pro
10-03-2016, 04:51 PM
#44
No problem here: I simply call Anthony Rasoulli at Paul Miller and tell him what I'm looking for. If he's unable to locate the exact type of car I want, he goes ahead and orders it. He then calls when the car is ready and delivers it to my house. I think Anthony is terrific and I'm sure the feeling is mutual.
In other words: it's always nice to make and keep friends along the way
In other words: it's always nice to make and keep friends along the way
