PCA1983

LOL!
Imagine what they'd do for a Porsche guy!

BIG smoke

I always wonder if the service adviser, or department have a quota to meet.
Some days? I think yes, for sure.
I have never had success purchasing tires at the dealer. Full retail? But I guess, most people say sure. Easy fishing I guess.
O/P - your tires look fine to me. Your tires look like mine. Not new.
I find, no matter the manufacturer, everything is set to "new" specifications.
If anything is below the new tolerance, just replace.
On your low coolant? adding 2 liters? That is one big bubble. @$2oo/hr should they not have the skill to burp the system?
Fill with water? That is fine for a temporary solution. But it should be distilled water, and depending on the quantity should be 50%coolant/50% distilled water.
To me, you have the wrong proportions in your system, and the wrong non-distilled water.

On all the above "loaner" cars. They are not doing this out of the kindness of their hearts. One, they are trying to tease you into trading.
Second - You think your getting a free loaner? Before you accept the free car? Ask what the deductible is? My BMW loaner has a $5k-10,ooo dollar deductible.
Free is relative- I take the shuttle.

Bradley Scott

I believe the right tire could use a replacement soon-ish. The left tire seems absolutely fine to my eyes. Certainly not an emergency case on either.
As for the low coolant even after visiting the dealer - I was of course very surprised when the warning light came on. I used tap water, not distilled because I didn't know. To me, water is water and was going by the service advisers advice.
I even specifically asked if I should purchase coolant at my end (even though I know it should have been covered under the warranty) - and was advised not needed.

So far - today - I've driven off and on - park and go - with Max A/C selected each time - to mimic the previous pattern. No overheating - however when the problem originally arose a month ago - I had my indi shop fill it with enough coolant to bring the gauge to Maximum level, and then it drained out somewhere (though I admit I did not see any leak mark).

I assume the problem will arise (if there IS a problem)- in the next few weeks. I won't take it for any far distance drives (stay within the 5 boroughs) in fear of a heat up in the middle of nowhere.

Of course I'll keep everyone posted.

To say the least, it's a Porsche - and I didn't expect the overheating issue to begin with. Seems so bazaar....for a performance German sports car. I thought they got these things right....

ClassJ

You have some time left on those tires......I would probably change the back tires next spring.

If you are driving in heavy rain then maybe the safety is starting to be compromised.

Bradley Scott

My driving is really pretty local when I am not going away for a weekend. About 7 miles from home to office. Perhaps a dinner in Manhattan is 30 miles away. Rain driving rare as who wants to go out in the rain anyway.

I really thought the tires looked fine but I am no expert and glad to be able to come to the forum for more experienced eyes and advice than my own thoughts.

Perplexed why this was made out to be an issue of such tremendous importance, and how an alignment can cost $650 and 4 tires costing $2200 (plus $650 alignment) totaling $2860.

Scottish Pete

I worked for an oil company for over a decade after college where we Retail Dealer Reps always jokes "tire sales are a business and gasoline was a sideline" and learned quite a bit about tires from our tire manufacture representatives.
Tires have a "tread wear indicator bar" that is molded into the tires in several places around the tread with a 2/32" raised portion not cut as deeply into the tread. This was the measure for tire replacement for years. Now I see recommendations that tires be replaced at 4/32" tread remaining. In wet weather conditions, yes the worn tread will not grip as well as a new tire, but as far as the safety of the tire from coming apart, they can be safely driven until the treadwear bars make an "H" pattern between the treads. The top of Lincoln's head on a penny is 2/32" . . . now they are saying to use Washington's head on a quarter.
First the tire industry agreed on a 10 year lifespan . . . now let's raise the safety standard for wear from 2/32" up to 4/32" to sell more tires.
A rear engine 911 (without PDCC) will wear out the inner edge of the rear tires. Easy way to sell possibly unnecessary alignments.
If your car is tracked of course, heat cycles can determine replacement more than treadwear.
The above is just my opinion . . . as a lawyer I need to say that

sampelligrino

Slightly OT but I've had some pretty **** experience with dealers out on the West Coast too, so I don't think this is a localized issue with MMC (although my dealings with them in sales not great either, likely they only treat the big guns well over there). PCNA IMO not doing a good job of monitoring the dealers/protecting the end customer, and I'm getting turned off to the brand too so OP you are not alone. Looking to buy my next car from an enthusiast instead of supporting these types of practices and maybe shift my service over to indy shop too.

JamesS1

So moved up from a 2009 Boxster S to a 2015 911 GTS Cab in May, it was CPO and looked at all the reports. About two weeks later got a flat right rear. I did purchase the tire insurance, wise choice. Towed back to the purchasing dealer. Service guy calls me and said that I need four new tires. The left back is worn too much and with the new right will need to be replaced. And the front tires are beyond the wear marks. Did not even listen to the price he was saying. I said, as explained to me the tire insurance should cover both rears if they need replacing. But even before that, I just bought the car like 2.5 weeks ago, and put maybe 100 miles. If these tires were so low why does the inspection say they are GTO?? Get on with my sales guy and he says let him see. Calls back in 15 min and says don't worry 4 new tires at no cost to you, also while here will do the next service on it also. I was like awesome. It was reading about the CPO and understanding it that help. To me the service writers are far worst than the then sales people. They are just key punchers, order takers and up sellers, who really do not understand cars.

By the way love the 911.

Bradley Scott

As it goes, I do have PDCC and I have never tracked the car - or spun the rear wheels. I'm a conservative driver for the most part.

mjsporsche

I think you should expand your contacts at other Porsche dealers that service the Metro NY/NJ area. We live in an area that has more Porsche dealers in a 50 mile radius.

MMC is not the place to have non warranty work performed (if you can help it). They are 2 to 3 times more expensive than many Porsche stores. Ray Catena and his entire dealership organization has an attitude that says we will not price match new car prices and if you dare buy elsewhere, you will not get a loaner. I have run into Catena arrogance with my Mercedes and I simply laugh it off and go to another dealer. Ray is a very successful business man but refuses to play ball on vehicle pricing.

Now if you need to get a loaner, reach out to Monmouth Porsche (owned by Penske), Jack Daniels and Paul Miller. They will be much more reasonable than MMC and will likely provide you with loaners (and maybe pick up your car as well). Speak to the service director and understand what they will do to get your service business.

Jim137a

Bud Taylor

Capital porsche in tallahassee did give a a loaner on cpo repair but it took 6 weeks. I did not purchase car from them. Porsche dealers I have dealt with all suck, it's a shame the manufacturer makes such a great product.

JPJRJR70

CSK 911 C4S

Rennlist needs to have a separate section so we can rate dealers and independent shops.

Have it by state and then searchable for your area.

be_cuey