How is a warrantied 2012 not covered by Porsche? Crosspost - 991 fire
04-25-2018, 02:06 AM
#16
Three Wheelin'
Thread Starter
04-25-2018, 02:15 AM
#17
Three Wheelin'
Thread Starter
Looks pretty ****ty on them to see more cars burning after the GT3 debacle.
04-25-2018, 02:17 AM
#18
Rennlist Member
Wow....that's shocking...it just went up like that for no reason? 
Scary...and can't imagine Porsche would just say No without asking why or what happened or access to the remains. Was it purchased CPO or from a Porsche dealer? Any warranty left? Engine Mods or exhaust mods in particular? Accident history? Am sure those things are what inquiring minds at Porsche want to know!
Scary...and can't imagine Porsche would just say No without asking why or what happened or access to the remains. Was it purchased CPO or from a Porsche dealer? Any warranty left? Engine Mods or exhaust mods in particular? Accident history? Am sure those things are what inquiring minds at Porsche want to know!
04-25-2018, 02:26 AM
#19
Three Wheelin'
Thread Starter
Wow....that's shocking...it just went up like that for no reason? Scary...and can't imagine Porsche would just say No without asking why or what happened or access to the remains. Was it purchased CPO or from a Porsche dealer? Any warranty left? Engine Mods or exhaust mods in particular? Accident history? Am sure those things are what inquiring minds at Porsche want to know!
Scary...and can't imagine Porsche would just say No without asking why or what happened or access to the remains. Was it purchased CPO or from a Porsche dealer? Any warranty left? Engine Mods or exhaust mods in particular? Accident history? Am sure those things are what inquiring minds at Porsche want to know!No Mods,
88k-kilometres
NO REASON.
I’m asking again,
Why is a car that is covered under full CPO extended warranty excluded from a catastrophe?
Porsche, want to weigh in on this?
04-25-2018, 06:12 AM
#20
That smoke looks like a fuel that ignited by the hot exhaust. The only thing that I can think of is a fault with emission system (such as evaporating fuel that get into filters and purge valves that ignited when it made it to the exhaust). That check engine light with that warning could indicate something with failed emission system.
From manufacturer's side, they may think that it is caused by owners' neglect or mods since there is no history of high mileage 991.1 catching fire like that.
I have no idea how to help you besides speculating from video and photos, but I suggest to keep close contact with your lawyer.
PF
04-25-2018, 06:56 AM
#21
Nordschleife Master
Within CPO, they should need to include CPEF--COVER PORSCHE ENGINE FIRES
04-25-2018, 07:05 AM
#22
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Looks pretty bad but good that you got clear okay. Hopefully all will be sorted out for you in due course and the cause of the fire established. I have a fairly similar car so would be keen to hear the outcome. Also, as a new guy to Porsche, was just wondering what CPO stands for - warranty? Thanks
04-25-2018, 08:55 AM
#23
Nordschleife Master
There was another engine fire that was posted here a few years ago. IIRC, owner got his oil changed at dealer, and someone left an oily rag in the engine bay. When engine got hot, the rag ignited causing fire.
CPO means Certified Pre-Owned and is an extended warranty on used cars.
CPO means Certified Pre-Owned and is an extended warranty on used cars.
04-25-2018, 09:28 AM
#25
Nordschleife Master
04-25-2018, 10:12 AM
#26
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Wow that’s incredible, I’m sorry brother. I would think your video evidence of smoke billowing out of the engine compartment would help your case. Can’t really see them flat out denying without further investigation. Can we get some more details from you? What steps did you take? Who did you talk to? What did they say?
04-25-2018, 10:40 AM
#27
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Service history?
Date of last service?
What was done at last service?
How did you store the car for winter?
How soon was car fire after putting the car back in service after winter hibernation?
Date of last service?
What was done at last service?
How did you store the car for winter?
How soon was car fire after putting the car back in service after winter hibernation?
04-25-2018, 10:52 AM
#29
Rennlist Member
I'm starting to think I need a fire extinguisher for my car. Wow. Sorry to see this.
OP: Please keep us updated on what the cause was determined to be. Thanks.
OP: Please keep us updated on what the cause was determined to be. Thanks.
04-25-2018, 11:07 AM
#30
Rennlist Member
Being that the car is a 2012 it would have been at the extreme limits of any official Porsche CPO coverage, but you also use the phrase "the car was under an extended warranty that covered (specically) the engine". That doesn't sound like a Porsche CPO warranty. What is it?
It's also not clear if anyone has determined a cause, so things like road debris punctures (there was a thread about that recently) or a mistake in maintenance could be to blame. Has a cause been determined? There is another burned car thread here on the forums and it was determined to be caused by a mechanic leaving a rag in the engine compartment. Has there been recent maintenance on the car? Maybe a mechanic left something loose.
I don't how you can leap to expecting Porsche to cover something when no cause has been determined (to my knowledge)... especially if it isn't under their warranty (see question 1 above). I know you are upset, but it would probably be prudent to wait for some facts to come to light before leaping to conclusions (unless you have them and didn't mention them yet).
Please let us know if you have or get more solid information. Sorry for you loss... she looked like a beauty!
It's also not clear if anyone has determined a cause, so things like road debris punctures (there was a thread about that recently) or a mistake in maintenance could be to blame. Has a cause been determined? There is another burned car thread here on the forums and it was determined to be caused by a mechanic leaving a rag in the engine compartment. Has there been recent maintenance on the car? Maybe a mechanic left something loose.
I don't how you can leap to expecting Porsche to cover something when no cause has been determined (to my knowledge)... especially if it isn't under their warranty (see question 1 above). I know you are upset, but it would probably be prudent to wait for some facts to come to light before leaping to conclusions (unless you have them and didn't mention them yet).
Please let us know if you have or get more solid information. Sorry for you loss... she looked like a beauty!
