Exclusiveoption.com Communication Issue
#1
Instructor
Thread Starter
Exclusiveoption.com Communication Issue
I contacted exclusiveoption.com for some leather parts. After their first slow response and my answer to some of their questions, they remained silent and do not respond to my emails. Did anyone experienced the same?
Last edited by Cargt63; 02-17-2018 at 11:55 AM. Reason: typo
#2
Three Wheelin'
Yes. This is an independent guy. He is very good at his work, but the communications are appalling. The best way to reach him is to call him on the phone. Unfortunately I can't find his number.
#3
Instructor
Thread Starter
That is allright. He contacted me today. This post may have helped. Good to hear he is good at what he does. That is the most important thing. Thanks!
#4
Three Wheelin'
Originally Posted by Cargt63
That is allright. He contacted me today. This post may have helped. Good to hear he is good at what he does. That is the most important thing. Thanks!
But the guy is a Maestro. His sun visors in particular are a true work of art (better than anything Porsche makes). He did my steering column which looks OEM.
#5
Basic Sponsor
Rennlist
Site Sponsor
Rennlist
Site Sponsor
Dear Rennlist Members,
We strive to provide the best tailored customer service and support. Due to the personalized nature of our services and parts, some product/material inquiries may take a bit longer. Customers may always message our various social media accounts, forum PM, or email us at info@exclusiveoption.com for the most efficient contact.
In this particular case, we found out that several of our email replies were being rejected and never made it. We have since sorted this technical issue. All affected inquiries have been responded to accordingly.
As a dedicated forum sponsor, we appreciate the valuable feedback. We will continue to provide the highest quality Leather and Alcantara Interior Options available with personalized interior design consultations.
We strive to provide the best tailored customer service and support. Due to the personalized nature of our services and parts, some product/material inquiries may take a bit longer. Customers may always message our various social media accounts, forum PM, or email us at info@exclusiveoption.com for the most efficient contact.
In this particular case, we found out that several of our email replies were being rejected and never made it. We have since sorted this technical issue. All affected inquiries have been responded to accordingly.
As a dedicated forum sponsor, we appreciate the valuable feedback. We will continue to provide the highest quality Leather and Alcantara Interior Options available with personalized interior design consultations.
__________________
Fine Leather Parts For Porsche
Email:info@exclusiveoption.com
Shop Online: Exclusive Option
Shop Online: Exclusive Option
#6
Instructor
Thread Starter
Dear Rennlist Members,
We strive to provide the best tailored customer service and support. Due to the personalized nature of our services and parts, some product/material inquiries may take a bit longer. Customers may always message our various social media accounts, forum PM, or email us at info@exclusiveoption.com for the most efficient contact.
In this particular case, we found out that several of our email replies were being rejected and never made it. We have since sorted this technical issue. All affected inquiries have been responded to accordingly.
As a dedicated forum sponsor, we appreciate the valuable feedback. We will continue to provide the highest quality Leather and Alcantara Interior Options available with personalized interior design consultations.
We strive to provide the best tailored customer service and support. Due to the personalized nature of our services and parts, some product/material inquiries may take a bit longer. Customers may always message our various social media accounts, forum PM, or email us at info@exclusiveoption.com for the most efficient contact.
In this particular case, we found out that several of our email replies were being rejected and never made it. We have since sorted this technical issue. All affected inquiries have been responded to accordingly.
As a dedicated forum sponsor, we appreciate the valuable feedback. We will continue to provide the highest quality Leather and Alcantara Interior Options available with personalized interior design consultations.
But perhaps it is an incentive to make your communication as good as your leather parts and expand your web site's content and abilities so you don't have to attach dozens of pictures to your emails.