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Has everyone received their compensation?

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Old 11-20-2014, 04:53 PM
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Just Jordan
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Default Has everyone received their compensation?

It's been 3 months since i received the car and haven't heard anything yet from my dealer about compensation. Normal or should i start asking questions?
Old 11-20-2014, 04:58 PM
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Mike in CA
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I would be contacting Ian or someone at PCNA.
Old 11-20-2014, 05:46 PM
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SeeForce
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what is this compensation you speak of?
Old 11-20-2014, 06:39 PM
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Mike in CA
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Originally Posted by SeeForce
what is this compensation you speak of?
I see you're new so I'm going to take a leap of faith and assume this is a serious question and that you're not pulling our leg.

Anyone who's 991 GT3 or GT3 order was affected by the no drive-stop sale caused by the engine replacement issue earlier this year is receiving $2K for every month the car was out of service or the order was delayed.

If you don't know what the engine replacement is about, you need to spend some alone time with the search function on this forum or perhaps google.
Old 11-20-2014, 07:39 PM
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Cyrek
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Originally Posted by Mike in CA
I would be contacting Ian or someone at PCNA.
Mike I was told concierge program closed. I wasn't able to get Ian I got a call back from a customer service rep. Has anyone spoken with him lately?
Old 11-20-2014, 07:44 PM
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Conekilr
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Originally Posted by Cyrek
Mike I was told concierge program closed. I wasn't able to get Ian I got a call back from a customer service rep. Has anyone spoken with him lately?
I just happen to send an email to Ian this morning on a different matter and got an auto response saying the concierge program was now closed..

Old 11-20-2014, 09:25 PM
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Mike in CA
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Originally Posted by Cyrek
Mike I was told concierge program closed. I wasn't able to get Ian I got a call back from a customer service rep. Has anyone spoken with him lately?
Cyrek, I had a voice message from him on 10/22. He was following up to make sure I had the mesh liners installed. But it sounds like things have been shut down since then.
Old 11-21-2014, 02:45 AM
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mcsmcs1
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Originally Posted by Cyrek
Mike I was told concierge program closed. I wasn't able to get Ian I got a call back from a customer service rep. Has anyone spoken with him lately?
Ian's last day as concierge was Nov 14. He has been transferred to Porsche Financial Services, and any follow ups will be handled by Porsche Customer Commitment.
Old 12-19-2014, 02:35 PM
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Road Racin
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Any Comp updates?? I got my car late Oct. Was told by 800-Porsche I should have a check around Thanksgiving. No check yet and my phone calls have yielded no information or even return calls. Although I was promised today someone would call me some time... eventually.
Old 12-19-2014, 08:40 PM
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Took delivery 10/28, received check early Dec without having to contact PCNA. I'm sure you will get it soon. Good luck

Originally Posted by Road Racin
Any Comp updates?? I got my car late Oct. Was told by 800-Porsche I should have a check around Thanksgiving. No check yet and my phone calls have yielded no information or even return calls. Although I was promised today someone would call me some time... eventually.
Old 12-19-2014, 08:50 PM
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Cherryblock
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I took delivery in late Oct and received my check 10 days ago.



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