mcsmcs1

Very cogent words and eloquently stated Sunil!

Terrence

Sorry. Forgot to quote. Please see below for revised post.

Terrence

You are absolutely right in all counts, including the socialism part. I do maintain then that buying a GT3 costs much more, whether the money goes to Porsche or the local government. If Porsche is willing to take the "external costs" of the buyer into consideration when giving a compensation, then more credit to them.

Sierra Mike

Thanks guys. I know that Porsche isn't the company it once was but, overall, they still make some of the best cars on the road for driving enthusiasts. Volumes will inevitably increase but that should not be to the detriment of its customers.

Clocked has reported that PCNA will proactively refund the cost of the Adaptive Sports Seats due to the lack of the memory function. That's great news and more in keeping with the approach we expect of Porsche. I bought these seats as well and, since there's virtually an infinite number of configurations for these seats, it's also virtually impossible to return them to the original position if they're adjusted. The lack of memory is a bizarre omission by Porsche.

In light of this, I'm hopeful PCNA will take the same proactive approach with respect to the lack of Bluetooth telephone connectivity. Once again, it's odd that Porsche offers Bluetooth connectivity on the 991 GT3 but it will only allow you to play music if you didn't order the phone module.

sk0t

I haven't experienced this issue, could you explain the circumstances in which it occurs?

I have the telephone module and use either RSAP or HFP to connect to my Android device (SGS3) and can play music via A2DP in either of those modes or via USB as an MTP client. That said, using MTP it only plays media that is stored on the internal memory of the SGS3 and not the micro-SD card; I only have the Samsung demo song on the internal memory, as I store all of my music on the SD card, so MTP isn't much use for me.

Sierra Mike

I had the phone module so didn't experience this myself however I'm told that some others who didn't order the phone module were led to believe that the Bluetooth would give telephone connectivity when in reality it only allows you to play your music. Others RLers can probably explain in more detail.

Please see below:

https://rennlist.com/forums/991-gt3/...u-need-it.html

doubleurx

Very commendable for everything you have done Sunil. Sorry I didn't get back to your email. Unfortunately I just saw it today. Work I have recently done has resulted in a painful amount of email, and that one, along with many others slipped by.

<3mph

Is there any reason to believe this letter has stimulated approval for the 18-way seat refund and the inclusion of the US market for the mesh inserts campaign?

sk0t

Ahh, ok, now I know what you're talking about. I also misinterpreted your message as saying that phone worked via BT but music didn't.

The Mobile Phone Preparation wasn't a $0 option in Australia, so we had to pay for one of the phone options to get BT connectivity of any sort regardless

Sierra Mike

Thank you! No worries - I know we haven't added everyone's name to the letter but I think we've got the message across to PAG/PCNA that owners are getting together. Hopefully that's enough to prod them into handling this proactively rather than people having to chase and complain.

If the Group has had any effect, I think it most likely stemmed from the mailshot I sent to the Group on the 7th August.. In that mailshot I wrote:

"Category A customers have faced a number of issues such as the Bluetooth connection, lack of memory for the Adaptive Sports Seats, 'compensation' levels, cars being returned scuffed etc ... Needless to say, Category B and C customers are likely to face the same issues unless something is done about it."

The fact that one of the recipients 'opened' his email 131 times in the space of a few days suggests that he forwarded the email to his dealer and/or PCNA. We saw a similar trend when we emailed the dealers directly. Either way the timing would suggest that the forwarded mailshot may have had a positive effect but the reality is that we will never know. I've spoken with Clocked and regardless of how it happened, PCNA made it very clear to him that they were going to act proactively in refunding everyone who bought the Adaptive Sports Seats. Ultimately, the more ammunition PCNA is given by its customers, the more likely positive action will be approved by PAG. PCNA needs its customers' feedback to get PAG on board.

I looked at a Group member's US GT3 order sheet today and Mobile Phone Preparation was a $0 cost option. The fact that US cars don't have Bluetooth telephone connectivity without the additional Phone Module option means that needs to be corrected for the US market by installing it retrospectively.

<3mph

Awesome job and congratulations! Thanks once again for helping out all of us in the GT3 community!