Attention!!! - GT3 Worldwide Action Action Group Letter to PAG & Dealers
04-24-2014, 07:39 PM
#16
Coverage is starting to spread:
http://www.topspeed.com/cars/car-new...-ar163295.html
http://www.prweb.com/releases/2014/04/prweb11789369.htm
http://www.topspeed.com/cars/car-new...-ar163295.html
http://www.prweb.com/releases/2014/04/prweb11789369.htm
04-25-2014, 08:04 AM
#17
Received "THE CALL" last night. Unfortunately, though not surprisingly, the letter has yet to permeate the talk track from PCNA. It was the run of the mill 1 year extra warranty, $2,000/mo scenario. However, two things are worth noting as I enquired on a few points.
First, I asked about the start date and Andrea mentioned that it was March 14. However, I told her that my original delivery date was Jan 4, which then got pushed to late Jan/early Feb following the production delays in the fall. And then that date slipped again despite the December build... She said she would enquire about it.
Point is, everyone needs to clarify what is the 'due date' because March 14 was never mentioned until last night... Rather ticked-off about that since I've been asking for dates for a year.
Second point worth noting was more positive; apparently, we will have a delivery schedule in two weeks when I asked about ETA. Of course, given recent track record, I am not holding my breath. However, I thought it was encouraging that Andrea was even able to provide a timetable.
Cheers
First, I asked about the start date and Andrea mentioned that it was March 14. However, I told her that my original delivery date was Jan 4, which then got pushed to late Jan/early Feb following the production delays in the fall. And then that date slipped again despite the December build... She said she would enquire about it.
Point is, everyone needs to clarify what is the 'due date' because March 14 was never mentioned until last night... Rather ticked-off about that since I've been asking for dates for a year.
Second point worth noting was more positive; apparently, we will have a delivery schedule in two weeks when I asked about ETA. Of course, given recent track record, I am not holding my breath. However, I thought it was encouraging that Andrea was even able to provide a timetable.
Cheers
04-25-2014, 11:12 AM
#19
Received "THE CALL" last night. Unfortunately, though not surprisingly, the letter has yet to permeate the talk track from PCNA. It was the run of the mill 1 year extra warranty, $2,000/mo scenario. However, two things are worth noting as I enquired on a few points. First, I asked about the start date and Andrea mentioned that it was March 14. However, I told her that my original delivery date was Jan 4, which then got pushed to late Jan/early Feb following the production delays in the fall. And then that date slipped again despite the December build... She said she would enquire about it. Point is, everyone needs to clarify what is the 'due date' because March 14 was never mentioned until last night... Rather ticked-off about that since I've been asking for dates for a year. Second point worth noting was more positive; apparently, we will have a delivery schedule in two weeks when I asked about ETA. Of course, given recent track record, I am not holding my breath. However, I thought it was encouraging that Andrea was even able to provide a timetable. Cheers
04-25-2014, 12:43 PM
#20
Rennlist Member
The original delivery date is an issue with me as well. Mine was 4/18 right until the stop sale. I have a print out of the build status that shows my car was on track for that delivery date with an actual v270 date 3 days earlier than the planned date. It was right after the stop sale that my date got pushed to 5/30. The latter date is what PCNA states as my original delivery date.
Thankfully I saved that print out and Ian is looking into it. He agreed that it made sense, but I know he doesn't make that call. Some accountant will and decide if $3000 is worth a fight.
Thankfully I saved that print out and Ian is looking into it. He agreed that it made sense, but I know he doesn't make that call. Some accountant will and decide if $3000 is worth a fight.
04-26-2014, 12:56 AM
#22
Burning Brakes
The original delivery date is an issue with me as well. Mine was 4/18 right until the stop sale. I have a print out of the build status that shows my car was on track for that delivery date with an actual v270 date 3 days earlier than the planned date. It was right after the stop sale that my date got pushed to 5/30. The latter date is what PCNA states as my original delivery date. Thankfully I saved that print out and Ian is looking into it. He agreed that it made sense, but I know he doesn't make that call. Some accountant will and decide if $3000 is worth a fight.
04-26-2014, 01:56 AM
#23
Rennlist Member
The original delivery date is an issue with me as well. Mine was 4/18 right until the stop sale. I have a print out of the build status that shows my car was on track for that delivery date with an actual v270 date 3 days earlier than the planned date. It was right after the stop sale that my date got pushed to 5/30. The latter date is what PCNA states as my original delivery date. Thankfully I saved that print out and Ian is looking into it. He agreed that it made sense, but I know he doesn't make that call. Some accountant will and decide if $3000 is worth a fight.
04-26-2014, 03:01 AM
#24
Burning Brakes
^ yes, but isn't a year old car going to depreciate more than that already? Not to mention engine swap, etc. Where are they keeping the car for 6 mos. Outside?
I may have to walk or wait for RS. Shocked it can take that long to build 800 motors.
I think you and I have a couple of the last 14's off the line. What an honor :-/
I may have to walk or wait for RS. Shocked it can take that long to build 800 motors.
I think you and I have a couple of the last 14's off the line. What an honor :-/
04-26-2014, 11:26 AM
#25
I am in the same situation and have concluded there is no way I will take my car. They confirmed I will get one of the last 2014. They also confirmed all cars on the production line at the time of stop sale full knowing the engine was defective put in the defective engine.
How stupid can they be? Pretty stupid.
With the car in the sun getting paint fade, interior leather drying out and then a replaced engine who wants this car? Not me. The compensation with never cover depreciation and paint fix which would be a new paint job done at the factory for me.
Porsche you really blew it with this customer group.
Porsche did it ever cross your mind when this first broke to send this group of customers even a small token like a model of our cars, a car cover, trickle charger even a cheap $5 pen? This may have gone a long way but you didn't. You thought we would all just stick it out and think Porsche is doing us a favor. Porsche no dice. Im out.
How stupid can they be? Pretty stupid.
With the car in the sun getting paint fade, interior leather drying out and then a replaced engine who wants this car? Not me. The compensation with never cover depreciation and paint fix which would be a new paint job done at the factory for me.
Porsche you really blew it with this customer group.
Porsche did it ever cross your mind when this first broke to send this group of customers even a small token like a model of our cars, a car cover, trickle charger even a cheap $5 pen? This may have gone a long way but you didn't. You thought we would all just stick it out and think Porsche is doing us a favor. Porsche no dice. Im out.
04-26-2014, 12:06 PM
#26
I am in the same situation and have concluded there is no way I will take my car. They confirmed I will get one of the last 2014. They also confirmed all cars on the production line at the time of stop sale full knowing the engine was defective put in the defective engine. How stupid can they be? Pretty stupid. With the car in the sun getting paint fade, interior leather drying out and then a replaced engine who wants this car? Not me. The compensation with never cover depreciation and paint fix which would be a new paint job done at the factory for me. Porsche you really blew it with this customer group. Porsche did it ever cross your mind when this first broke to send this group of customers even a small token like a model of our cars, a car cover, trickle charger even a cheap $5 pen? This may have gone a long way but you didn't. You thought we would all just stick it out and think Porsche is doing us a favor. Porsche no dice. Im out.
04-26-2014, 01:05 PM
#27
Rennlist Member
Clocked, I completely understand your frustration, and must say I have waffled back & forth on canceling as well.
Personally Porsches' paint quality is high enough that I'm not too concerned about it being outside. We had a black 2006 Cayenne S that was parked outside in heavy snow, rain, and high altitude sun for three years. When we traded it in for the GTS last summer it still looked great.....no fade.
Personally Porsches' paint quality is high enough that I'm not too concerned about it being outside. We had a black 2006 Cayenne S that was parked outside in heavy snow, rain, and high altitude sun for three years. When we traded it in for the GTS last summer it still looked great.....no fade.
04-26-2014, 01:18 PM
#28
Rennlist Member
I am in the same situation and have concluded there is no way I will take my car. They confirmed I will get one of the last 2014. They also confirmed all cars on the production line at the time of stop sale full knowing the engine was defective put in the defective engine.
How stupid can they be? Pretty stupid.
With the car in the sun getting paint fade, interior leather drying out and then a replaced engine who wants this car? Not me. The compensation with never cover depreciation and paint fix which would be a new paint job done at the factory for me.
Porsche you really blew it with this customer group.
Porsche did it ever cross your mind when this first broke to send this group of customers even a small token like a model of our cars, a car cover, trickle charger even a cheap $5 pen? This may have gone a long way but you didn't. You thought we would all just stick it out and think Porsche is doing us a favor. Porsche no dice. Im out.
How stupid can they be? Pretty stupid.
With the car in the sun getting paint fade, interior leather drying out and then a replaced engine who wants this car? Not me. The compensation with never cover depreciation and paint fix which would be a new paint job done at the factory for me.
Porsche you really blew it with this customer group.
Porsche did it ever cross your mind when this first broke to send this group of customers even a small token like a model of our cars, a car cover, trickle charger even a cheap $5 pen? This may have gone a long way but you didn't. You thought we would all just stick it out and think Porsche is doing us a favor. Porsche no dice. Im out.
BTW, regarding your suggestions of providing us with models cars or $5 pens please keep those to yourself. I don't want Porsche to get any stupid ideas.
04-26-2014, 01:26 PM
#29
The reality is this; all 2014 models will be on the road by July. Some will get them sooner by a month or so. Those that are saying that the last of the 2014's will be delivered in November are plain wrong. BTW, regarding your suggestions of providing us with models cars or $5 pens please keep those to yourself. I don't want Porsche to get any stupid ideas.
Nick--wanted to make sure that my post was clear. What I meant to stress is that if PAG got ahead of the issue with nice gifts / gestures, followed up with clear communication of the issue and the resolution and the associated time frames, AND finished up with adequate and fair compensation, it would have resulted in far better customer relations and goodwill.
I certainly would *not* condone / advocate that the remedy starts and stops with merely nice gifts / gestures!
04-26-2014, 01:27 PM
#30
Rennlist Member
I am in the same situation and have concluded there is no way I will take my car. They confirmed I will get one of the last 2014. They also confirmed all cars on the production line at the time of stop sale full knowing the engine was defective put in the defective engine.
How stupid can they be? Pretty stupid.
With the car in the sun getting paint fade, interior leather drying out and then a replaced engine who wants this car? Not me. The compensation with never cover depreciation and paint fix which would be a new paint job done at the factory for me.
Porsche you really blew it with this customer group.
Porsche did it ever cross your mind when this first broke to send this group of customers even a small token like a model of our cars, a car cover, trickle charger even a cheap $5 pen? This may have gone a long way but you didn't. You thought we would all just stick it out and think Porsche is doing us a favor. Porsche no dice. Im out.
How stupid can they be? Pretty stupid.
With the car in the sun getting paint fade, interior leather drying out and then a replaced engine who wants this car? Not me. The compensation with never cover depreciation and paint fix which would be a new paint job done at the factory for me.
Porsche you really blew it with this customer group.
Porsche did it ever cross your mind when this first broke to send this group of customers even a small token like a model of our cars, a car cover, trickle charger even a cheap $5 pen? This may have gone a long way but you didn't. You thought we would all just stick it out and think Porsche is doing us a favor. Porsche no dice. Im out.
BTW, regarding your suggestions of providing us with models cars or $5 pens please keep those to yourself. I don't want Porsche to get any stupid ideas.