Jimmy-D

To me it is not about the money any more nor never really was. It is about transparency and fair treatment to all parties. Once ethics gets compromised then all has been thrown out the window. I have quite a few sales people that rely on me to pull things thru for them and my business is not "black and white" but rather gray and I always tell them never lie to me because once you cross that bridge it is almost impossible to re-establish creditability

Nick

Chris, 21 cars from the same dealer better get their attention.

Jimmy-D

^ If it did not I would drive the loaner thru their show room

mcsmcs1

I agree with you that having the dealer be your advocate is often highly beneficial. Let's not kid ourselves though as to motivation, because if they wanted to bridge the compensation gap they could also dip into the $15,000 profit they collected on the average sale. For a guy like you that has bought 21 cars, I would do exactly what I needed to do to ensure you bought 21 more.

Bono

I decided to stay with my Gen2 997GT3, but do have a question for you guys. If I was already driving/had taken delivery on a 991 GT3, I would be furious that I had to live with an aftermarket situation/engine not originally installed in the factory. To me, that will greatly decrease the value of any 991 GT3 not completely/originally installed in the factory. Is Porsche giving any of you guys a complete out?/the ability to completely return the car?

Bluehinder

Funny how the world works. And so it goes.

Bluehinder

True enough, but I never asked for, or wanted a loaner.

Sierra Mike

We have been inundated with membership requests to join the GT3 Action Group. Since we validate each request individually, this has been a time consuming but very worthwhile exercise.

We want to clarify the criteria for membership of the Action Group. The Group is only open to GT3 stakeholders who are either owners or depositors. Furthermore, we must be able to validate you as a genuine stakeholder. A user can be validated if he/she is known to us as a stakeholder, by virtue of his/her posting history on Rennlist/Pistonheads or other forums, or a member (known to us) from either community can vouch for that user.

We apologise for the inconvenience this may cause but discussion on the forum is private and we won't risk the initiative by allowing access to a non-stakeholder. If a user cannot be validated, he/she will not be invited to the private forum but can still join the Group and subscribe to the mailing list.

Please note that only Macca and I review the registration data and this is held in the strictest confidence. It will not be shared with any third party without the stakeholder's explicit written authority.

If you're interested in joining the Group, please PM either Macca or me and include your:

• Name
• Email address
• Contact number
• Owner/Car Pending/Depositor
• Supplying dealer
• Cost (with and without taxes)
• VIN (if available)
• Supply Date (if available or expected date)
• Registered Date ( if applicable)

Thank you for your support.

mwar99

Biggest issue with dealing with your dealer is that they know no more than any of us. I was speaking with a salesman at a large dealer this weekend and he was making the same statement that it is disappointing at how quiet Porsche has been with this whole thing. They don't really know much as they haven't been told much.

0Q991

Agreed. My dealer knows likely less than I do--as he is not at all active on any of the major online forums.

Sierra Mike

To be fair, PCNA probably does not much more than the dealer. PAG holds all the cards.

0Q991

Totally agreed! And even at PCNA--any of the folks that we actually speak with (Customer Care in Massachusetts or the GT3 Concierges in Atlanta at the HQ) don't have any more info than they communicate to us either. In my experience this far, they have been courteous and professional.

The issue is further up the ranks...

Sierra Mike

I found PCGB to be very unprofessional. In fact, it soon became clear that it was an absolute waste of time talking to them so I don't bother now. Many others have had the same experience. On investigation it appeared the person we were told was in charge of the GT3 list was actually a receptionist who is more experienced at ordering dealership stationery than dealing with customers.

GT3 Concierges? We don't have those in the UK but would be interested to learn the role they play.

0Q991

The GT3 Concierges are above the Customer Care folks here in the US. The roles may be changing to divide up the tasks at hand--but, so far, the Customer Care reps have been the ones to mainly field complaint calls and communicate the most generic of information. Also, they cover all Porsche customer calls. The GT3 Concierges are dedicated to this particular issue. I know some here have had their share of rude experiences in the last few weeks, but my calls have been professional and polite...so far!

Macca

Just a quick update for those who are part of the GT3 Owners Action Group Forum. Please review the forum for new content...