smf32s

I tried to close the rear deck and did not push the release on the right hinge. No matter how I try to explain to the dealer what part I need, they don't understand and they won't walk to the car to be shown.

Any help from you guys?

Thanks,

Stu

Mr. Turtles

Take a picture and show it to parts person at dealer. But find a new dealer if "service" people can't get out from behind their desk.

C5driver

That's plain lazy. Find a new dealer that may be more accommodating or appreciative of your business.

abiazis

photo is good idea.....also to make sure the right part...

smf32s

I'll get the picture. I just assumed that since it broke so easy the parts guys would be aware of the part. Poor assumption.

Thanks

Stu

iphilips

Photos? How far do they have to walk?

FourT6and2

What's the ground material? Concrete? Tile? Oh god, I hope it's not gravel!

iphilips

I'm guessing it's gravel and they only have flip flops on, sucks when you get a stone caught in them.

smf32s

I'll photograph the surface.

FourT6and2

Or when you bust a plugga

goldberg

LOL So Aussie

chance6

Dealer doesn't understand this part??? What are they, morons??

Todd B

Shouldn't be such a problem. The PET shows the following part numbers for the hinges (you have to replace the whole hinge, just just the little arm to release).

991-512-152-83. Right hand (the pet shows the part as 991-512-152-82, but looking it up, this new part supersedes this part number)

991-512-151-81 Left hand

#5 is the hinge
They are for the MY18+ cars with a wing.

groundhog

Its a very common problem - when you want to close the lid, lift it a few mm then push the red lever down - works every time