RS.2 Delivered Porsche totally messed up!!
#61
#62
Don't mean to be a buzz kill, but I don't think it will be a quick fix if that's what the dealer (I suspect you're hearing this from someone on the sales side) is telling you. I'd chat with the parts manager who will likely tell you a different story since this will be a special ordered deviated stitching piece - nothing that is going to be on the shelf in PCNA or Porsche Germany parts bins. The posters who mentioned how critical it is for the salesperson to understand the complexity of ordering deviated stitching are spot on....most don't fully understand it and your bad experience lies at their feet.
#63
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I can relate to OP. When my car arrived the CXX side decals were not even close to the colour combination i had worked out with and had approved by PAG.
It is a buzz kill of first world magnitude... but still a buzz kill on delivery.
My dealer and Porsche made good by offering a full credit and also a generous credit coupon towards "anything Porsche".
It is a buzz kill of first world magnitude... but still a buzz kill on delivery.
My dealer and Porsche made good by offering a full credit and also a generous credit coupon towards "anything Porsche".
#64
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#65
Highlighter and a steady hand.
#66
Originally Posted by Guest89
By definition, the default is not "deviated"
#68
#70
This wouldn't have ever happened if you would have left the stitching alone. haha
#71
lol good to lighten the mood here.
I’ve seen this same issue in a number of threads and being im so OCD i had to have 100% confirmation everything was ordered correctly, I’m pretty sure my sales rep hates me now but so be it when you’re spending $300k haha. With that said there is no reason the customer should have to press so hard to have an order completed to their expectations. Clearly PCNA needs to provide significantly more dealer/sales education. I’ve posted this picture before but I’ll post again. If your optioning XVX (deviated stitching) your order sheet needs to look like this. Clearly what happened here was “dash trim package”/CZW was never defined as racing yellow and remained the default platinum stitching even though option XVX was (correctly) defined as “Racing yellow”.
I’ve seen this same issue in a number of threads and being im so OCD i had to have 100% confirmation everything was ordered correctly, I’m pretty sure my sales rep hates me now but so be it when you’re spending $300k haha. With that said there is no reason the customer should have to press so hard to have an order completed to their expectations. Clearly PCNA needs to provide significantly more dealer/sales education. I’ve posted this picture before but I’ll post again. If your optioning XVX (deviated stitching) your order sheet needs to look like this. Clearly what happened here was “dash trim package”/CZW was never defined as racing yellow and remained the default platinum stitching even though option XVX was (correctly) defined as “Racing yellow”.
Last edited by Dot23RS; 01-09-2019 at 02:56 PM.
#72
Man... makes me happy with my apparently rare non-CXX/non-PTS GT car! Sometimes less can be more. Sorry to hear OP and hopefully PAG comes through with the fix soon
#73
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A bit dramatic - beautiful car. It will be rectified. It will take a few months. Life goes on. Keep perspective and Appreciate the fact that you have an amazing car.
Mistakes happen and this is not a HUGE one in the grand scheme of things.
Mistakes happen and this is not a HUGE one in the grand scheme of things.
#74
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