Andial

Could it be possible that the car sustained damage when it was in Porsche's hands before it was delivered to the dealer? Not defending the dealer as they should have disclosed, and not try to come up w/ fake excuses.

Sausagelink

Nope, the car has was picked up for shipment (enclosed shipping) and we found it right when it arrived. Unless someone was driving it around and hit a rock while it was in transit but I'm skeptical of that...

porscheflat6

Sausagelink

Well figured I should update. Dealership told me I'm **** out of luck, my fault for not inspecting the car myself basically. Lesson learned! With regards to the cracked headlight, they're saying it should be fixed under warranty but the service department from the bay area Porsche dealership said this is clearly from a rock and not warranty work lol

Guess I'm out 2700

dealership is Momentum Porsche in Houston by the way!

Bloose993TT

What portions of the car were resprayed? Bumpers and lower hood is pretty common on these cars. Still doesn't excuse the sales rep for saying it was original paint but then again they will usually say anything to sell a car.

Enjoy the drive!

Sausagelink

Way more than just bumper and hood, some side panels too lol but yeah lesson learned, I plan to really drive the car and take advantage of that 120,000 mile warranty so whatever, not the end of the world

Andial

I meant when it was in Porsche AG or PCNA's hands.

astolfor

I had a similar issue (no panels issues but a bunch of mechanical stuff wrong) PCNA pretty much told me you are a loser for buying a car without inspecting it, and they sent me on my merry way.
Norwell Porsche in MA sent my car without alignment, tires from different years and all with different wear (as if they gathered old tires and put them on the car), old oil and filter (Blackstone guessed 10K miles or a very bad shape engine) , 3 different suspension members lose, break pads at 20-30 percent, a huge scratch in the inside, missing the CL socket, a crack in the windshield, water in the headlights...etc.etc..
PCNA argued that the car left the dealer is perfect condition and going as far as saying that Porsche of Bellevue's report (here in WA) was wrong and invalid because the car got shipped across the country (in an enclosed truck) and it could have happened while in transit or me driving it 60 miles to the dealer.

Plain and simple dishonesty from both Norwell and Porsche North America.

The lady also said that if I take the car to the track the warranty gets voided, I asked for a written statement and I am waiting.

So my options are sue them, sell the car and go back to Ferrari, Audi or McLaren, or fix the car and enjoy or a combination of the 3.

In Summary CPO is worth NOTHING as to the damages and appearance, maybe they will warrant mechanical issues.

inspectX

@Sausagelink: Very sorry to hear about what happened. Even if the car passed all CPO requirements, the dealer should have disclosed the repainted panels on the results sheet as a caveat. Another reason why third-party PPIs are so important.

Hope you can enjoy the car for what it is - a phenomenal daily driver that you can take to the groceries store parking lot without holding your breath.

Jimmy-D

Not to pour acid on the wound but any one buying a used car sight unseen is nuts

The whole car business if a freakin scam.

You bend over for one second and you better watch your rear

Stories like this make me sick to my stomach

Alan C.

After my 10 GT3 was hit just behind the driver's door in the quarter panel along with damage to the roof by a car with a bike rack on the back. The top pole on the rack skipped across the roof. I took the car to a dealer to get a diminutive value assessment. The dealer wrote it up and I believe it was something on the order of $10,000. After it was repaired I traded it to the same dealer for a 15 GT3. This was in Oct of 14 and the GT3 had about 14,000 miles on it. The dealer gave me $89k because of the 'prior' damage. It was then sold to an out of state buyer for around $105k as 'all original paint'. I had put photos of the car on RL with the damage prior to having it repaired. The buyer found my post and contacted me. The dealer's response was the salesman was their internet guy and he didn't know it was damaged. Porsche sided with the dealer. It was sold as CPO with the door, quarter panel and roof all having paint work

horns

All dealers that engage in this type of behavior should be exposed.

Using an excuse that someone on your staff didn't know it was damaged is not a valid excuse. It's either a lie, or it's an indictment on the process and procedures at the offending dealer. Either way, the dealer should take responsibility.

astolfor

NORWELL PORSCHE in MA pretty dishonest and they are "premier". Porsche North America stands behind them 100%, to the point of calling Porsche of Bellevue a second class dealership.