Porsche North Houston Raising the Bar For Service
09-29-2017, 01:46 PM
#17
Rennlist Member
It was a bad experience and I'll leave it at that.
I have had good luck so far with PNH. I deal with Rodger, but they all seem like quality folks.
Billy sold me my E92 M3 when he was still at Momentum on the west side.
09-29-2017, 02:25 PM
#18
Thank you! We'll have to start a get out the vote effort! PNH has never asked me to fill out a review online on Yelp or do anything like that. I've gotten the surveys from Porsche, but I don't know where that data goes. I've never filled out a yelp review or other online review. Do you have to be a yelp member?
I wonder what data points Porsche buyers look at when purchasing a car. I found out about Rennlist from a friend. The search tool, the data on prior posts, etc., provide good background for some of the comments. I put up my story mainly because I was impressed how the dealer handled the whole situation - just gave me confidence that it would end up the right way. And it did.
As Martin points out, there are a lot of dealers there who wouldn't have done the same.
I wonder what data points Porsche buyers look at when purchasing a car. I found out about Rennlist from a friend. The search tool, the data on prior posts, etc., provide good background for some of the comments. I put up my story mainly because I was impressed how the dealer handled the whole situation - just gave me confidence that it would end up the right way. And it did.
As Martin points out, there are a lot of dealers there who wouldn't have done the same.
Finally, as more and more business shifts toward the internet, online reviews are increasingly important. Porsche of North Houston sounds like a great business, but the relatively small # of online reviews aren't telling this story with much conviction.
09-30-2017, 12:48 AM
#20
First Class Dealorship
Roger in particular & the dealership as a whole has treated me like a king. The service department has also squeezed me in on numerous 11th hour (day before the track) service needs. I have confidence that they will continue to meet my GT car desires even though I have not bought a ton of cars from them. PNH gets my vote & recomendation.
09-30-2017, 01:54 AM
#21
Instructor
Join Date: Feb 2008
Location: hillsborough california
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couldn't agree more with the comments - i bought a 964 from John at PNH - great service and my title was lost on delivery here - he sorted it asap - 2nd car bought from them