Jimjacqmx5

have any of you had difficulty in contacting 911 chips?
I have sent them four emails over the previous ten days and no replies?
I am in Australia so would prefer not to phone them.

When i got my custom chip originally, they usually responded within 24hrs to emails.

SuperUser

Could it be a junk filter getting in the way?

Laker

my last contact was 15-April He got back to me in under 3hrs

power_up

I contact through his web site contact page one month ago, also no reply. Not yet try using email address directly.

Jimjacqmx5

I tried

Steve@911chips.com
Info@911chips.com
and
The website contact form.

None has elicited a response...

philchil

I sent a few emails then decided to call...Steve answered...chip is on it's way...

power_up

Maybe someone in US ring him up for checking email?
Did you order the chips online?
I wonder I should contact him first.

sml

i've called steve a few times from oz.
quick & easy & friendly guy.
what are you concerns with a phone call?
calls from my optus mobile are cheaper if I call the US compared to calling my neighbour with a landline or mobile.
skype - about 2c/min
google phone - about 2c/min.
just call late evening or morning.
you'll get a lot more info and save time.
now with telstra prepaid $30/per mth prepaid and probably spend 2hrs on the phone to US or UK per month plus local calls and the $30/mth is plenty.

Jimjacqmx5

Ha, you Lads must think I'm a tight ****!
Truth is, have newly born twins and a two year old and crazy witk schedule so flinging an email is easier!
Also, I can't stress enough that this isn't a criticism of Steve as in previous correspondence he has been prompt and extremely helpful.
I'll try to find the time to call him..,

SuperUser

Congratulations on the twins!

Laker

Congratulations on the twins.... amazed you have time to worry about the P-car!

sml

wow ... a porsche & twins .. the ultimate two big time-consuming challenges