Maybe I'm an ass?
10-28-2011, 09:47 PM
#16
Burning Brakes
when ppl do bad bussiness with me or my friends we usually make a video of "our experiance" and some comentary of our displeasure and post it on youtube for everyone to see. it works really well with bad e bay deals too.
10-28-2011, 09:49 PM
#17
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...are those period-correct BBS wheels on your car? I have a set, and agree with you about the need to use hand tools only...to answer the question, he was surely an *** to refuse business in this economy, and it'll come back to bite him.
10-28-2011, 09:57 PM
#18
Racer
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Best I can tell those BBS's have been on there a LONG TIME, they were originally gold someone painted them white ( poorly ) I broke them down had them powder coated black and silver. Much better. I had a set of tires brought in to put on my current truck Tuesday, guess he will need to send them back.
10-28-2011, 10:09 PM
#19
Rennlist Member
+1! Nobody, but nobody, touches the lug nuts on these wheels but me. In addition to what Gunar says, buggered nuts, crossed threads, no anti-seize are the opposite of what I need. So simple to take care of this properly, yourself.
10-28-2011, 10:12 PM
#20
Rest in Peace
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I know my area Discount Tire smiles when I pull up, it means they are making money and they also pull their best two guys off whatever job they are doing, and they are the ones doing whatever car I bring in. It's a great relationship.
You should send this thread to the mechanic and have him read it. You weren't the ***, he was.
You should send this thread to the mechanic and have him read it. You weren't the ***, he was.
The alignment guy takes his time, might have something to do with the tip he gets, every time.
10-28-2011, 11:14 PM
#21
Rennlist Member
He was definitely the ***, however letters and videos would be immature IMHO. He lost your business and will lose the business of anyone else with a similar request. It is his business, and he can decide if he wants your money or not. He didn't screw you over, and he doesn't owe you anything.
No need to rub it in his face, or try to "win" this one. He lost as soon as he lost your business.
No need to rub it in his face, or try to "win" this one. He lost as soon as he lost your business.
10-29-2011, 12:01 AM
#22
Nordschleife Master
10-29-2011, 12:48 AM
#23
Nordschleife Master
He is an ***!!!!!! I suggest that you write him a letter and tell him so in softer terms. In the letter you need to explain how he has lost your business and that of your company and that you will pass the word on about how poor the customer service is at his place of business. Good for you in taking the business away.
Jerry Feather
Jerry Feather
10-29-2011, 12:58 AM
#24
Sharkaholic
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Tire shop over here lost my business in a similar way. I removed the wheels myself and took them in for new tires and balance, caught the tech using a die grinder with wire wheel clearing a spot for the stick on wheel weight. I flipped!
10-29-2011, 01:01 AM
#25
Nordschleife Master
Lot of people don't like being pushed, so when you say do this or I move my business someplace else its AMF. (adios my friend).
OTOH I wouldn't make a business choice for reasons principally other than business reasons.
OTOH I wouldn't make a business choice for reasons principally other than business reasons.
10-29-2011, 01:19 AM
#26
Under the Lift
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10-29-2011, 01:22 AM
#27
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The guy is a first class A-hole. You did the right thing. What ever happen to customer service? I my opinion an honest, competent tire shop is one of the hardest things to find. Hope the new shop treats you and your company right.
10-29-2011, 01:39 AM
#28
Race Car
They don't want your business. No need for namecalling. It is what it is and you vote with your pocketbook. Looks like you won on this encounter by finding a cheaper, more agreeable vendor to work with.
10-29-2011, 02:52 AM
#29
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Better follow those directions. If you do not, in less than 1 season you can get enough corrosion to cause the face to bond to the wheel. Leaving you with a broken lug. (I know, my first task when I got my car was removing 5 snapped lugs) Took the whole day.
10-29-2011, 04:13 AM
#30
Rennlist Member
Sounds like I tire shop here in OKC. This guy has moved a couple of times as he "wears out his welcome" in an area and needs to move to get business.
His young assistant scratched the heck out of a wheel mounting tires and they guy refused to do anything about it. Actually told me it was cheaper for him to lose me and all my friends as customers than replace the wheel. Made me want to take to cost of a wheel out of his Mercedes paint job.
His young assistant scratched the heck out of a wheel mounting tires and they guy refused to do anything about it. Actually told me it was cheaper for him to lose me and all my friends as customers than replace the wheel. Made me want to take to cost of a wheel out of his Mercedes paint job.