Lamah

Paragon's site wont let me add anything to my cart. anyone else having problem ?
skip: any reason why it shouldnt work ? =/ tryin to order the short shift kit but it wont let me!

thanks,
Jeff aka Lamah

Matt O.

Are your cookies off? Turn your cookies on. Paragon used to do the same to me but not anymore.

-matt

Skip

YIKES

I had this happen a while back but figured it's because my computer is tweaked and abnormal (like me )

Okay, here's the fix... (basically, you're overriding the cookie privacy setting that's default to IE by entering our sites into the "allowed" list):

http://www.tech-session.com/misc/pp_cookies.htm

I'll work with our shopping cart host to figure out a permanent solution.

Good Luck! Please let me know if you have any other problems.

Lamah

thanks ... its nice to have a company that acctually does customer support

however my cookies are already on =/ when i click "add to cart" it takes me to my car as if it were adding something but remains with "your cart is empty"
*shrug* its probly my computer ... Linux is lame like that some time. I'll give it a shot in windows and then let ya know.

thanks,
Jeff aka Lamah

pikey7

I had that with PP aswell. The easiest way I found was to buy something that you didn't want, and the cart would re-appear full. then just delete your 'unwanted' item.....

Of course, if you bankmanager is a nice guy, you could just keep on adding

Lamah

I tried that, didnt seem to work =/

Danno

How about just picking up the phone and calling them?

Lamah

cause i dont want to. thats the whole point of online shopping; to avoid human interaction.

David J. Harrington

Lamah, not to sound rude or anything, but that is one of the main reasons I(and many others) exclusively use Paragon; because of their human service. Give Jason a call, I think you'll soon agree that he makes Paragon one of the best customer service oriented companies around. With Paragon, I actually avoid internet shopping.

Dave

Jason @ Paragon Products

Heck, worse comes to worse, just email me the information and I'll take care of it. I can call for the credit card info or you can send it in a couple of seperate emails for protection.Paragon Products jason@paragon-products.com

Bob S. 1984 Silver

Avoiding human interaction? Sounds like a desert island/ crusoe thing to me!!!<G>

UK Bill 944 S2

Gotta say it chaps... Jason at Paragon does know what customer service is all about... Helped this poor Brit out when I was stuck with the electronic ordering... A pleasure doing business with him....

Lamah

i was joking when i said that .....

i dont have the money yet and was just trying to add to my cart to figure our shipping.

rk

I had heard nothing but good things about Paragon which is why I ordered my wastegate from them, but I did not have a good experience with them. I just wanted some technical questions answered about the wastegate. I had to wait several hours for a return call just ask my question. No big deal, I know they're busy. When I did ask my question I was told that they would call back with an answer "after lunch". Fifteen minutes before they closed, I had to call THEM. I was forwarded an email which did not answer my question, so I replied and asked for more information. I never got it... So I sent a email to Paragon and indicated that I was unhappy with their service and that their level of service told me that they did not want my buisness. They didn't even respond to that, so they will not be getting my buisness in the future.

David J. Harrington

Lamah, sorry, I missed the sarcasm of that post.

RK, that's truly a new one on me.

Dave