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Excellent Service by RennBay

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Old 06-09-2004, 10:58 PM
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Matthew West
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Default Excellent Service by RennBay

Hey all,
I just wanted to post that I am very impressed by RennBay's customer service.

Long story short: I made some mistakes rebuilding my power steering rack, contacted their support, recieved an immediate response, was offerred a prompt remedy, with no prejudice, at no cost to me.

I asked what I owed and was told nothing that it was just part of RennBay's customer support!

Cheers,
Matt West
Old 06-09-2004, 11:06 PM
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Travis - sflraver
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Must have caught me on a good day....
Old 06-09-2004, 11:13 PM
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83na944
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If they'd just stock one on those t-shirts in XXL.
Old 06-09-2004, 11:19 PM
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tazman
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Yeah Travis helped me fix one of my dumb mistakes also when I did my ball joints.
Old 06-09-2004, 11:36 PM
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Travis - sflraver
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Originally posted by 83na944
If they'd just stock one on those t-shirts in XXL.
We are having some more shirts made soon. We are about out of the last ones.
I will post a thread on "pre order size requests" for the next run.
Old 06-09-2004, 11:44 PM
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83na944
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Thanks, Travis. Just wanted to goose you a little. Whenever it makes sense to re-order, just post here and I'll pre-order 2.
Old 06-09-2004, 11:48 PM
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ERAU-944
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hey travis,

sorry i haven't emailed you about the intake manifold. its still here in the garage. are you heading north any time soon? if not just send the label to ERAU944@hotmail.com and i'll box it up and get it outta here asap. how does the label work? the only ups place here in town is a mr. mailbox... so i dont know if they'll take it or not. let me know whats easiest for you!

-Mike-
Old 06-09-2004, 11:51 PM
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You can give it to them or hand it to the UPS man if you see him. Its all prepaid and everything. I will send it out to ya tomorrow. No need to pack it all that well.. it will be cut up when it gets here anyway ...
Old 06-09-2004, 11:54 PM
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muhahahaha, sounds good. you have a pm also...

-Mike-



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