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Bilstein pss9 costumer service

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Old 11-22-2016, 01:18 PM
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jkb157
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Unhappy Bilstein pss9 costumer service

I have lost the small dial to adjust one of my rear shocks. I have called Bilstein and have left 2 messages with the service person without a return call. Does anyone have a contact at Bilstein so I can get a replacement dial?
Old 11-22-2016, 01:28 PM
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jdistefa
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cherae.klossner -at- thyssenkrupp.com

juan.m.alvarez -at- thyssenkrupp.com
Old 11-22-2016, 01:55 PM
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audipwr1
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Their customer service process isn't wonderful
Old 11-22-2016, 02:50 PM
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jkb157
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Thanks Matt, I will give it a try.
Old 11-23-2016, 10:13 AM
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PorscheDoc
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Huh, I've always just called their poway CA number and always been able to talk with someone and get stuff ordered or rebuilt. Haven't ever had to leave a message.....
Old 11-30-2016, 04:30 PM
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Cory M
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AFTERMARKET & MOTORSPORTS HEADQUARTERS - WEST
thyssenkrupp Bilstein of America
14102 Stowe Drive
Poway, CA. 92064
1-858-386-5900



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