S4ordie - My Account Status seems odd when I log in.
02-20-2017, 02:49 PM
#1
Not the sharpest tool in the shed
Rennlist Member
Rennlist Member
Thread Starter
S4ordie - My Account Status seems odd when I log in.
Hi Mods,
When I logged inthis morning I had a strange admin message on the first screen that basically said I am blocked from accessing certain forums or sites because either I am trying to modify or access an admin only profile, or, my access privileges have been removed by an administrator. Additionally, I suddenly had a limit on my PM in/sent box to 250 which also had a warning I needed to delete to less than the 250 threshold.
I assumed IB imposed a new, much lower, limit on PMs and that was the reason for my limited access so I went ahead and deleted all PMs. Still no change in my ability to access member forums.
Is this a membership fee thing? If yes, I have not received an messages or emails to this effect. I look forward to your assistance in this matter.
Dan Hebert
When I logged inthis morning I had a strange admin message on the first screen that basically said I am blocked from accessing certain forums or sites because either I am trying to modify or access an admin only profile, or, my access privileges have been removed by an administrator. Additionally, I suddenly had a limit on my PM in/sent box to 250 which also had a warning I needed to delete to less than the 250 threshold.
I assumed IB imposed a new, much lower, limit on PMs and that was the reason for my limited access so I went ahead and deleted all PMs. Still no change in my ability to access member forums.
Is this a membership fee thing? If yes, I have not received an messages or emails to this effect. I look forward to your assistance in this matter.
Dan Hebert
02-20-2017, 04:13 PM
#2
Addict
Lifetime Rennlist
Member
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Hey, Dan - that doesn't sound right to me.
Send a PM to Robb M. - he'll help you out.
https://rennlist.com/forums/members/60-robb-m-.html
Send a PM to Robb M. - he'll help you out.
https://rennlist.com/forums/members/60-robb-m-.html
02-27-2017, 10:53 AM
#3
IB Staff
Hi Dan, I did not receive a PM from you, but I am guessing your membership probably ran out. Have you got it sorted out now?
cheers,
robb
cheers,
robb
02-27-2017, 08:05 PM
#4
Not the sharpest tool in the shed
Rennlist Member
Rennlist Member
Thread Starter
Hey Randy and Robb, yes all is fine after renewing my membership. Would be helpful if IB sent a reminder or PM to let me know that was the issue. All I got was a notifucation that both my PM inbox and sent messages were over the limit and that I needed to clear them out (or down to less than 250) in order to access my account.
Thanks for the attention to this. I just forgot about it after it was resolved by renewing my subscription.
Dan
Thanks for the attention to this. I just forgot about it after it was resolved by renewing my subscription.
Dan
02-28-2017, 10:38 AM
#5
IB Staff
I would have expected you to have received an email letting you know your subscription was about to expire. Could you possibly check your spam and see if it maybe went here, or if in fact you did not receive any notice?
with thanks,
robb
with thanks,
robb
03-01-2017, 11:34 PM
#6
Not the sharpest tool in the shed
Rennlist Member
Rennlist Member
Thread Starter
Hi Robb,
Unfortunately my spam folder gets purged automatically every night. So no way to know for sure if an email from IB went there. That would be strange as any other time I have received correspondence in the past from IB or RL it goes into my in-box.
No worries, all is good though I did purge all of my stored PMs.
Thank you for the interest in this case.
Dan
Unfortunately my spam folder gets purged automatically every night. So no way to know for sure if an email from IB went there. That would be strange as any other time I have received correspondence in the past from IB or RL it goes into my in-box.
No worries, all is good though I did purge all of my stored PMs.
Thank you for the interest in this case.
Dan