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Having trouble figuring out how to update to member status

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Old 11-08-2012, 03:07 PM
  #166  
pjhz21c
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Default I paid for the subscription today. When will my status be updated?

Hi,

I paid for the subscription today. When will my status be updated? Will I receive any emails?

Thank you.
Old 11-08-2012, 03:11 PM
  #167  
John D.
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Originally Posted by pjhz21c
Hi,

I paid for the subscription today. When will my status be updated? Will I receive any emails?

Thank you.
It happens instantly - which means, of course - it's already updated

Welcome to Rennlist!



John D.
Old 12-04-2012, 01:56 PM
  #168  
Slow Guy
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Default Has my member status been revolked?

When I attempt to access the OT forum I get:
993BillW, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
I was on OT this AM.
I can forward the PM I got after I renewed if my status got screwed up.
Old 12-04-2012, 01:58 PM
  #169  
SeanR
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Lots of people just had that happen so you are not alone.
Old 12-04-2012, 02:02 PM
  #170  
Robb M.
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Hello Bill,

I don't see you as active on a current rennlist member subscription, if you're able to PM, or email me anything that shows the date and status of the subscription you renewed, we will get this straightened away. I see that your user title has been manually set to 'Rennlist Member', but it's not indicative that you're in the members usergroup.

We will work with you, and anyone else if there is an issue!

cheers,
robb
Old 12-04-2012, 02:02 PM
  #171  
Slow Guy
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Is there a thread on this already?
Old 12-04-2012, 02:07 PM
  #172  
Robb M.
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There have been notices, announcements and several threads, yes.
Old 12-04-2012, 02:09 PM
  #173  
Slow Guy
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Originally Posted by Robb M.
Hello Bill,

I don't see you as active on a current rennlist member subscription, if you're able to PM, or email me anything that shows the date and status of the subscription you renewed, we will get this straightened away. I see that your user title has been manually set to 'Rennlist Member', but it's not indicative that you're in the members usergroup.

We will work with you, and anyone else if there is an issue!

cheers,
robb
Robb, I can't find a way to forward the PM I got (and it says I'm over my PM allotment too) but I will copy/paste the text of the PM I received on 11-2-2012 from Rennlist

Also, I can't PM you, left clicking on your name doesn't have the option of sending you a PM.
Hello 993BillW,

Welcome to a great year of talking Porsches as a premium member of Rennlist. If you are a renewing member, welcome back! Here are some of the benefits of being a Rennlist Member, which will become more familiar to you over the next year.

Marketplace
Albums
Off topic forum
Rennlist Member Help


If you have any questions, please do not hesitate to ask by replying to this PM. Thank you and see you on the forums!

*In order for us to send your Rennlist member decals, and generate your unique Rennlist Member ID number we require some basic personal information. If you could please fill out the following form, we'll be sure to have your decals mailed out. Rennlist Membership Info Form
I think I remember getting a email too but I'll have to check.
Old 12-04-2012, 02:11 PM
  #174  
Slow Guy
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Originally Posted by Robb M.
There have been notices, announcements and several threads, yes.
No, we know about the need to renew and those msgs.. I was asking about the current problem of un-Membering those of us that did renew.
Old 12-04-2012, 02:14 PM
  #175  
Robb M.
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Hi Bill,

We see your renewal, and I can't explain why your account did not have an active subscription tied to it. I have gone ahead and added one for you. You're good for the next two years.

edit. It looks like your custom user title was overwritten. My apologies for this!

cheers,
robb
Old 12-04-2012, 02:19 PM
  #176  
boxsey911
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Hi Robb,

Looks like the same has happened to me. I renewed/paid my membership two weeks ago but have lost my Rennlist member status. I can't send a PM at the moment. So what do I do?

Thanks

Steve
Old 12-04-2012, 02:19 PM
  #177  
Slow Guy
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Originally Posted by Robb M.
Hi Bill,

We see your renewal, and I can't explain why your account did not have an active subscription tied to it. I have gone ahead and added one for you. You're good for the next two years.

cheers,
robb
OK Robb, I see I'm now able to PM you. If you want me to forward this PM to you let me know.

I can also forward a PayPal invoice if I need to.
Old 12-04-2012, 02:23 PM
  #178  
User 52121
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This happened to me too. My renewal date usually isn't until August - which since that was a few months ago, figured "Huh maybe I just forgot to renew?" I searched through my email inbox and couldn't find a receipt so I went ahead and renewed.

When I got the billing confirmation from "Rennlist billing" I did another search (now that I know who the appropriate "from" name is on the email) and sure enough I found my renewal confirmation back on 8/20/12 where I renewed for 2 years.

If you can confirm I'm subscribed for 3 years then I'm fine, leave it, I don't plan on going anywhere anytime soon.

If you need me to FWD the confirmation emails to you, let me know where to send them.
Old 12-04-2012, 02:26 PM
  #179  
Ken D
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Robb - I re-upped in May for two years, just got the boot from the Member forums. I was able to PM you the original renewal confirm PM.
Old 12-04-2012, 02:30 PM
  #180  
mklaskin
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My status says member and I cannot view Off Topic either...Wait, now it says is user. What's happening here?


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