Dr. Colorchip Porsche Black
12-14-2016, 12:16 PM
#3
Burning Brakes
My arctic silver bottle broke and the paint dried. I'm having no luck being able to order replacement paint, that never used to be a problem. Where can you now get the kit/paint in Canada rather than going to their new website where they want to sell you the service ... geez??
12-14-2016, 07:17 PM
#4
I've contacted them in the US. We can't get it here now. Only the service. Pisses me off as I've used the product in the past with great results. Not rocket science.
My arctic silver bottle broke and the paint dried. I'm having no luck being able to order replacement paint, that never used to be a problem. Where can you now get the kit/paint in Canada rather than going to their new website where they want to sell you the service ... geez??
12-20-2016, 12:47 PM
#6
Burning Brakes
I got this back from Dr. Colorchip today:
Hi Andy,
Yes, we used to be able to ship to Canada. However, the Health Agency in Canada is now requiring us to go thru extensive testing on our product to ensure that it complies with their standards of safety. Additionally they want us to rewrite our labels in both French and English. It is a work in progress and one that has been slowed by the exhaustive and restrictive efforts by the regulatory agencies in Canada. We are not sure when we will finally get approval to ship there. Sorry, but we continue to work on this.
Thank you,
Dr. ColorChip Corp.
Hi Andy,
Yes, we used to be able to ship to Canada. However, the Health Agency in Canada is now requiring us to go thru extensive testing on our product to ensure that it complies with their standards of safety. Additionally they want us to rewrite our labels in both French and English. It is a work in progress and one that has been slowed by the exhaustive and restrictive efforts by the regulatory agencies in Canada. We are not sure when we will finally get approval to ship there. Sorry, but we continue to work on this.
Thank you,
Dr. ColorChip Corp.
12-20-2016, 06:33 PM
#7
Got the same message about a year ago. 
I got this back from Dr. Colorchip today:
Hi Andy,
Yes, we used to be able to ship to Canada. However, the Health Agency in Canada is now requiring us to go thru extensive testing on our product to ensure that it complies with their standards of safety. Additionally they want us to rewrite our labels in both French and English. It is a work in progress and one that has been slowed by the exhaustive and restrictive efforts by the regulatory agencies in Canada. We are not sure when we will finally get approval to ship there. Sorry, but we continue to work on this.
Thank you,
Dr. ColorChip Corp.
Hi Andy,
Yes, we used to be able to ship to Canada. However, the Health Agency in Canada is now requiring us to go thru extensive testing on our product to ensure that it complies with their standards of safety. Additionally they want us to rewrite our labels in both French and English. It is a work in progress and one that has been slowed by the exhaustive and restrictive efforts by the regulatory agencies in Canada. We are not sure when we will finally get approval to ship there. Sorry, but we continue to work on this.
Thank you,
Dr. ColorChip Corp.
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02-22-2017, 03:21 PM
#8
Burning Brakes
Hey guys, is there anything special about the Dr. Colorchip paint?? As I have the kit I just ordered normal OEM touch up paint, I should be able to use the Dr. Colorchip process with it wouldn't you think??
02-22-2017, 06:36 PM
#11
Advanced
I believe Dr. Colorchip paint is different than OEM paint. I've tried the Dr Colorchip process to remove an OEM blob of paint in the past without much success. Thankfully, I happened to have some left over blob eliminator from Langka, and that works great to even out the OEM paint blob.
02-23-2017, 12:33 PM
#12
Burning Brakes
I believe Dr. Colorchip paint is different than OEM paint. I've tried the Dr Colorchip process to remove an OEM blob of paint in the past without much success. Thankfully, I happened to have some left over blob eliminator from Langka, and that works great to even out the OEM paint blob.