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Has anyone won a maintenance package from Porsche Canada?

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Old 12-30-2013, 10:17 PM
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user2013
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Update: as Laurance of Porsche Canada explained, there was an official promotion at the time. I'd like to emphasize that I am not suggesting that my Porsche dealer and salesperson have done something wrong, nor do I think that they have mistreated or manipulated me in some way. I especially wish my Porsche salesperson well.

Update2: I edited my original post because it was unnecessarily speculative.

Porsche Canada has informed me that they periodically offer promotions such as maintenance packages or discounts for certain leases/purchases. Everyone can "win" one by purchasing the models specified on the official webpage located at: http://porschecentre.ca/specials/. In my case, it was the base Cayman.

I originally assumed that the headquarter would send me a more detailed welcome package in relation to the promotions. I later learned that promotions received are logged in the database but one may not always receive a package in the mail. Unfortunately, my misunderstanding caused me to write something out of frustration, namely an implied connection between me informing the dealer about a potential problem with car noise and me receiving a promotion, which was a groundless association. The official promotion is open to everyone, so there is no reason to doubt that my salesperson has treated each buyer equally and with integrity, and whether I had issues with my car should have nothing to do with me receiving the promotion (in my case, I think my car is running fine).

Bacura: my salesperson's words were "I hope you find our services excellent", which I later misinterpreted due to my frustration at the time. He never made any demand from me in exchange for receiving the promotion.

I have apologized to my salesperson for my misunderstanding. My salesperson is from Porsche Vancouver, and I feel that he has been both professional and patient with me, to this day.

In other words, if you want to "win" one of the promotions from Porsche Canada too, just look at the official webpage and give your dealer a call.

"If every car were a Cayman, we would achieve world peace" -- Car & Driver 2014 10Best

Thank you for reading.

Last edited by user2013; 01-03-2014 at 11:50 PM. Reason: clarification
Old 12-30-2013, 10:41 PM
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Bacura
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Never heard of this. What dealer? Also, they are NOT supposed to tell you how to fill out your survey. Personally, I would call Porsche Canada to find out. VERY suspicious.
Old 12-30-2013, 10:50 PM
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Pags993
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^^ +1 sounds very fishy to me. I can tell you first hand Porsche Canada takes those surveys very seriously. Get it in writing from the GM directly before you agree to send in the survey, they will jump through hoops to ensure they get excellent reviews.
Old 12-30-2013, 10:59 PM
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moab
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I gotta ask. Which dealer?
Old 12-31-2013, 05:07 AM
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user2013
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..

Last edited by user2013; 01-03-2014 at 12:51 AM. Reason: removed
Old 12-31-2013, 10:05 AM
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....

Last edited by aviography; 12-31-2013 at 10:23 PM.
Old 12-31-2013, 06:25 PM
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Bacura
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Sounds to me like a lie. I'd follow up with Porsche Canada.
Old 12-31-2013, 10:10 PM
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lauranceyap
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Did you lease a base Cayman? There was a no-charge scheduled maintenance offer on that car in November.

Offer actually expires Thursday. http://porschecentre.ca/specials/

(Full disclosure: I work at Porsche Canada.)
Old 12-31-2013, 11:35 PM
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user2013
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..

Last edited by user2013; 01-03-2014 at 02:17 AM. Reason: ..
Old 01-01-2014, 12:13 AM
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Bacura
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I am sure Laurance will sort it out. However, they still should NOT be telling you how to fill out that survey.
Old 01-01-2014, 12:22 AM
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Hi user2013 - I'll send you a PM with my contact info.
Old 01-02-2014, 06:00 PM
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997_Toronto
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Originally Posted by user2013
removed.
edited as requested

Last edited by 997_Toronto; 01-04-2014 at 12:47 PM. Reason: requested by thread owner
Old 01-02-2014, 10:43 PM
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Originally Posted by Bacura
I am sure Laurance will sort it.
^+1
I met Laurance at Tremblant in '12, he's understands looking after P car customers and I believe he should be able to help..particularly since he chimed in here
Good luck
Old 01-03-2014, 12:33 PM
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Imo000
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What's with all the deleted posts?
Old 01-03-2014, 12:42 PM
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997_Toronto
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Originally Posted by Imo000
What's with all the deleted posts?
There was a misunderstanding and to avoid undue negative feedback for the dealer / salesperson certain comments that were speculative were requested to be removed. It was a fair & just thing to do.


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