Introductions, my 911 dream, and my nightmare!
03-19-2017, 10:36 PM
#31
Rennlist Member
Thread Starter
I cannot believe you had these problems immediately after buying it and Porsche of Austin would not cover it completely. Don't most used cars have a 30 day warranty? This makes the dealer look so incredibly irresponsible I really think you have a strong case to bring to Porsche NA. I think you should be reimbursed completely.
Stay on them and don't stop. Call a lawyer. Call the local Austin Television news. Most have business fraud segments that have that catchy "Shame...Shame...Shame.....Shame on You" jingle.
Stay on them and don't stop. Call a lawyer. Call the local Austin Television news. Most have business fraud segments that have that catchy "Shame...Shame...Shame.....Shame on You" jingle.
03-19-2017, 11:37 PM
#32
Confused
you paid over 8k out of pocket after just buying car?
most states have state law of 3 days to cancel contract for full refund...?
no 3 month or at least 30 day warranty?
get a lawyer, way to much going on here from bald tires(hazard), to false advertising
you shouldn't have to pay 1$ out of yikes pocket and in fact they owe you $ for inconvenience, time, danger, etc
most states have state law of 3 days to cancel contract for full refund...?
no 3 month or at least 30 day warranty?
get a lawyer, way to much going on here from bald tires(hazard), to false advertising
you shouldn't have to pay 1$ out of yikes pocket and in fact they owe you $ for inconvenience, time, danger, etc
03-19-2017, 11:39 PM
#33
No lemon laws in Texas? Most states have laws to protect car buyers from stories like this. I'm shocked this is coming from a Porsche dealership.
I always thought if I bought a car from a Porsche dealership, I wouldn't need a PPI, lesson learned, sorry it's at your expense.
I'm keeping my fingers crossed for you. If you talk with a lawyer, I'd try talking to one in Texas, they might be more familiar with what your rights are since that is were the car was purchased.
I always thought if I bought a car from a Porsche dealership, I wouldn't need a PPI, lesson learned, sorry it's at your expense.
I'm keeping my fingers crossed for you. If you talk with a lawyer, I'd try talking to one in Texas, they might be more familiar with what your rights are since that is were the car was purchased.
03-19-2017, 11:54 PM
#34
Burning Brakes
Join Date: Feb 2011
Location: Moorestown, NJ / Philly, PA
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Yeah... I'm one of those. (But I'm not a litigator and don't practice in TX.) But my opinion generally is that this may not be the most effective course of action. It's just going to cost the OP more money.
I think this is the better angle. This is a BIG community, and most Porsche dealers absolutely DO care about their reputation. Sounds like this dealership is under new management that may care a lot more than the last one. Screwing over a customer like this is not good at all -- least of all a serviceman or woman.
It would be MUCH cheaper for them ultimately to make him whole or at least split the $8k with him and mend the relationship, than to have the negative press and lose a couple of sales -- which is not at all inconceivable.
However, it was my observation that the new owners do seem a lot more interested in PR concerns that the prior ones so I'd try to see if you can get direct contact with the store's general manager and let him know you are "sharing" your experiences on Rennlist. You can find his info on their About Us part of the web site.
It would be MUCH cheaper for them ultimately to make him whole or at least split the $8k with him and mend the relationship, than to have the negative press and lose a couple of sales -- which is not at all inconceivable.
03-19-2017, 11:59 PM
#35
Wise words....
Yeah... I'm one of those. (But I'm not a litigator and don't practice in TX.) But my opinion generally is that this may not be the most effective course of action. It's just going to cost the OP more money.
I think this is the better angle. This is a BIG community, and most Porsche dealers absolutely DO care about their reputation. Sounds like this dealership is under new management that may care a lot more than the last one. Screwing over a customer like this is not good at all -- least of all a serviceman or woman.
It would be MUCH cheaper for them ultimately to make him whole or at least split the $8k with him and mend the relationship, than to have the negative press and lose a couple of sales -- which is not at all inconceivable.
I think this is the better angle. This is a BIG community, and most Porsche dealers absolutely DO care about their reputation. Sounds like this dealership is under new management that may care a lot more than the last one. Screwing over a customer like this is not good at all -- least of all a serviceman or woman.
It would be MUCH cheaper for them ultimately to make him whole or at least split the $8k with him and mend the relationship, than to have the negative press and lose a couple of sales -- which is not at all inconceivable.
OP's post really bothered me.....
03-20-2017, 12:37 AM
#36
Team Owner
Texas absolutely has a lemon law.
03-20-2017, 01:22 AM
#37
Call PCNA, see what they will do. The non-CPO warranty wouldn't be through Porsche anyway, it would have been through a 3rd party.
03-20-2017, 09:14 AM
#39
Well- a lot of the greatest things I your life will be associated with crazy stories! One look at that white car though and I'm sure you're glad its yours. That thing is beautiful so drive the sh#* out of it cause you deserve it. Congratulations dude.
03-20-2017, 10:07 AM
#40
Rennlist Member
Thread Starter
Yeah... I'm one of those. (But I'm not a litigator and don't practice in TX.) But my opinion generally is that this may not be the most effective course of action. It's just going to cost the OP more money.
I think this is the better angle. This is a BIG community, and most Porsche dealers absolutely DO care about their reputation. Sounds like this dealership is under new management that may care a lot more than the last one. Screwing over a customer like this is not good at all -- least of all a serviceman or woman.
It would be MUCH cheaper for them ultimately to make him whole or at least split the $8k with him and mend the relationship, than to have the negative press and lose a couple of sales -- which is not at all inconceivable.
I think this is the better angle. This is a BIG community, and most Porsche dealers absolutely DO care about their reputation. Sounds like this dealership is under new management that may care a lot more than the last one. Screwing over a customer like this is not good at all -- least of all a serviceman or woman.
It would be MUCH cheaper for them ultimately to make him whole or at least split the $8k with him and mend the relationship, than to have the negative press and lose a couple of sales -- which is not at all inconceivable.
03-20-2017, 10:09 AM
#41
Rennlist Member
Thread Starter
03-20-2017, 10:48 AM
#42
Yeah I don't think I would be able to sue and win because I did sign that magic piece of paper that says the car is sold as is. I'm just really surprised that an actual Porsche dealership would stoop so low to sell a car that wasn't sorted at all. I had a conversation with my wife on how I think it's better to pay a bit more for a car there because I'm sure they fixed the problems (rookie mistake). Porsche dealers are humans and can be crooks too.
03-20-2017, 10:51 AM
#43
I just read this on the texas Att. general's web site:
Warranties and Insurance
Get all promises about service and guarantees in writing in the contract and in the final copy of the buyer's guide. If you were promised something but it is not in writing, do not sign. If the seller offers a warranty, it must be in writing for it to be valid.
All used car dealers are required by federal law to tell buyers whether a used car is being sold with or without a warranty. Dealers must clearly display this information on a side window of each used car. The buyer's guide, or window form, should state either:
"AS IS" -- the vehicle does not have a warranty and the seller is under no obligation for repairs; or
"WARRANTY" -- the vehicle has a warranty, and the window form must list exactly what parts and services are covered and for how long.
-looks like Texas indeed doesn't have a minimum 30 or more day warranty. Still this is terrible treatment by Porsche, and unacceptable. The dealer made claims that the car had been serviced, but you found that it wasn't, and noted by the other dealer.
Even though they may not be legally required, Porsche should make this right.
I would call PCNA, you have the paperwork from 2 Porsche dealers within 24hrs of purchase, I would hope that they will meet you at least part way. Good luck and thanks for your service.
Warranties and Insurance
Get all promises about service and guarantees in writing in the contract and in the final copy of the buyer's guide. If you were promised something but it is not in writing, do not sign. If the seller offers a warranty, it must be in writing for it to be valid.
All used car dealers are required by federal law to tell buyers whether a used car is being sold with or without a warranty. Dealers must clearly display this information on a side window of each used car. The buyer's guide, or window form, should state either:
"AS IS" -- the vehicle does not have a warranty and the seller is under no obligation for repairs; or
"WARRANTY" -- the vehicle has a warranty, and the window form must list exactly what parts and services are covered and for how long.
-looks like Texas indeed doesn't have a minimum 30 or more day warranty. Still this is terrible treatment by Porsche, and unacceptable. The dealer made claims that the car had been serviced, but you found that it wasn't, and noted by the other dealer.
Even though they may not be legally required, Porsche should make this right.
I would call PCNA, you have the paperwork from 2 Porsche dealers within 24hrs of purchase, I would hope that they will meet you at least part way. Good luck and thanks for your service.
03-20-2017, 10:53 AM
#44
Get pissed off...
I'm getting a vibe that you are willing to accept what they did to you. You shouldn't. Porsche customer service works wonders with the dealerships. They don't want unhappy customers. Focus on the fact that you were sold a dangerous Porsche by a Porsche dealership. It's really messed up. I am confident that you will get some sort of compensation. I did. Twice actually.
03-20-2017, 10:59 AM
#45
Three Wheelin'
Brutal experience but sunnier skies on the horizon.
Definitely go after the dealership for every penny that you invested after the sale, they owe it to you & an apology to boot. I do agree with the 'legal' opinion, this might end up costing you more using that route, shame them on all message boards and send them links to your posts so they know you're not taking this sitting down.
Welcome to the 911 club!
Definitely go after the dealership for every penny that you invested after the sale, they owe it to you & an apology to boot. I do agree with the 'legal' opinion, this might end up costing you more using that route, shame them on all message boards and send them links to your posts so they know you're not taking this sitting down.
Welcome to the 911 club!