Byron in MS

Does anyone have experience buying from QualityPorscheParts eBay store in Albuquerque, New Mexico? They represent themselves as a salvage yard specializing in Porsches, but I cannot find a physical presence or phone number for them?! I wrote to them through eBay and requested a call back before I commit on a major purchase but have yet to hear from them. They have written but won't call. They have perfect feedback with over 3000 transactions but something just seems odd.

PAULUNM

Never heard of them, and I'm from the area.

Steve B.

I have used them about 5 times. They are great. They will take offers on most parts, ship quickly and package items really well. I think they may be associated with LA Dismantlers, but I am not sure...

rs10

I can't even find a way to send them a message. Very annoying. All else being equal, I'll buy from someone else.

(If anyone knows how to contact them, pls send me a pm! (And please post the info for the next user.))

Thanks!

techweenie

They're great in terms of price, selling, packing, etc. Terrible in communicating. I use the eBay messaging system and they can be slow to respond. However, I would not hesitate to use them.

Carlo_Carrera

Trust the feedback.

Road King

I just bought a lower center console from them for my '02 996TT. Near perfect condition as advertised, real leather side covers...$55.00.

My first experience with them was very positive.

pranqster

I live in Albuquerque but have not heard of them from PCA or the local stealer. I have not heard of a Porsche dismantler in the city, but they would not necessarily advertise much locally. If you had a physical address I could check and see if they have anything locally.

rs10

A question for those of you who have bought from them: Did the package show that it was posted from Albuquerque? Or ... ?

sanyata

+996 on Quality Porsche Parts. As others have said, usually accept lower offers, fast shipment and great packaging. You don't get +3000 positive feedbacks by being a bad seller on ebay. I have bought many parts from them and always been very happy. I've never had any doubts so I never bothered to look at their return address so I can't help you there. Use PayPal and your credit card to alleviate your worries.

"02996ttx50

i purchased a coat hook drivers side, and they sent me a 996 carerra piece that didn't fit in spite of being advertised as fitting a 96t. it wasn't worth sending back. caveat emptor.

sanyata

So they made a mistake which can happen from time to time and you never gave them the opportunity to make it right? Hardly a ding on them. It's usually how people or businesses handle their mistakes that really show their true character. You didn't give them the chance to make it right so why bother?

Road King

Here's the flip side to that scenario....

While I was waiting for them to accept my best offer on a lt. grey lower center console I ended up finding a better matching black one that they also had for sale (buy it now for about the same price as my best offer). So I bought the black one, then of course they accepted my best offer on the grey one a few hours later. I send them a message explaining I really only needed black, and that I bought the grey in error.

"No problem, don't pay for it, we'll get ebay to cancel the transaction." This saved me the hassle of having to pay and receive the wrong part, then reship back to them under their return policy. And they absolutely followed through on this.

So my first experience was extremely positive. Now I'm know we're only talking about a $50 part, but given our 996TTs are 12-14 years old, places Quality Porsche Parts are going to be extremely helpful when we need odds and ends that cost a small fortune from the dealer and/or new parts resellers.

two thumbs up!

Sean L.
'02 996TT
'02 Audi S8
'10 HD FLHRC

"02996ttx50

why bother with what? mentioning that this vendor sent me a part other than advertised? you don't really want an answer to that, do you?!

what difference would it make whether i opted to ask them to "make it right" or not? it is hardly relevant, what i chose or chose not to do. they advertised a part, i bought it, it was not what they advertised, and whether or not they knew it wasn't even questioned. i'd like to think it was merely an error on their part and did at the time. i never suspected deliberate misrepresentation lol it's pretty simple really. also, a business shows their "character" far earlier than when correcting a mistake lol. they show it from the moment one chooses to do business with them. i don't doubt they might've returned my 25 bucks had i wished to go thru the effort of complaint/return yadda yadda, but again, i chose not to bother... with that.,..and that makes me somehow remiss? lol. only in bizarro world.

rs10

One issue is whether I can trust them. Sounds like I can. The other issue is whether it's a pain to buy something from someone who doesn't have a phone. It is, and while going back and forth with them via eBay messenger, I've bought other things elsewhere.

It seems like the parts I'm still interested in buying from them may be from a smoking car. I would never buy a smoking car. But a part? Anyone know if it is hard to get the smell from a bit of carpet (which conveniently, isn't attached to a car at the moment)? Or plastic? Or leather?