Seeking NJ/NY Porsche Dealer Service Advice
#31
Pro
Thread Starter
Originally Posted by jblaw
@FiveRivers -- please send me the rates! Thanks!
seasonal tire swap with center locks $500
alignment $600
oil change only $300
annual maintenance $585.00
biannual $1795.00
How was your experience with the prices?
Not reasonable to me! It probably pays for their fancy car lifts, elevators, and Real Estate.
But as noted above by HighYo, the service is good.
#34
Don't trust Town. They didn't change the interior air filters when they did my 2 year / 20k service, the one in the trunk was still dirty. When I questioned it the service manager refused to change it - citing it wasn't included in the 20k service even though it was listed on my receipt and on Porsche's 20k service items list. Who knows what else they didn't do. Stay away.
#35
Nordschleife Master
Don't trust Town. They didn't change the interior air filters when they did my 2 year / 20k service, the one in the trunk was still dirty. When I questioned it the service manager refused to change it - citing it wasn't included in the 20k service even though it was listed on my receipt and on Porsche's 20k service items list. Who knows what else they didn't do. Stay away.
#36
Racer
Catena lost my business too. Arrogant is too kind a word for them. The sales guy thought he was doing me a favor by charging me more than I could get the car for at another dealership. They sales guy was a real joke, really full of himself, but I put him in his place in a hurry.
#37
Rennlist Member
#38
Rennlist Member
I am going to a dealer for a warranty repair not service next week. I am going with what I want to be addressed, including the failed part number, picture and have insisted they put the car on the lift while I am there. If you want to get fleeced, stay uninvolved, uninformed and just consider it a cost of ownership.
#39
I was finally due for my one year/10k service, with 2400 miles on the ODO. Since it was broken in not too long ago (2k) I waited for one year to do the oil change. I never considered doing it on my own, and went back to Town since I bought it there and they were very good with scheduling. Was quoted $475, ended up at $366. Offered a loaner but decided to wait for it since I asked for the first appointment. They took the GTS in right away and it took about 1h 45m. Thing is running and shifting real smooth now, just my 2 cents.
#40
I was finally due for my one year/10k service, with 2400 miles on the ODO. Since it was broken in not too long ago (2k) I waited for one year to do the oil change. I never considered doing it on my own, and went back to Town since I bought it there and they were very good with scheduling. Was quoted $475, ended up at $366. Offered a loaner but decided to wait for it since I asked for the first appointment. They took the GTS in right away and it took about 1h 45m. Thing is running and shifting real smooth now, just my 2 cents.
#42
Instructor
I checked in at 3 places, Paul Miller very expensive for 3 year 30k checkup but car didnt have many miles since 20k checkup last year.
Jack Daniels more reasonable and a local non Porsche independent even cheaper.
Jack Daniels more reasonable and a local non Porsche independent even cheaper.
#43
#44
Rennlist Member
I've had good experiences at both Jack Daniels and Town. Did my scheduled maintenance at JD and PSE install at Town because of pricing. Town also price matches parts. After I read about Elite Motors in Lodi, Sam is the only one who will work on my cars. Independent shop that deals with a lot of BMWs and Porsches. Much cheaper than either dealer, and he has all the Porsche tools to diagnose and reset service indicators. Last time, I bought the parts from Town and brought them to Sam to do the 4 year service.
#45
Why dont you skip all the dealers and come to this place.
I have all my work done there on my GT4 outside of warranty issues....
http://www.formulamotorsports.com/
Mike is a great guy and his prices are way better than dealers.
They specialize in Porsche's Only and are right over the 57th street bridge 10 minute drive from the city(traffic permitting).
Tell Mike Alex recommended you..
I have all my work done there on my GT4 outside of warranty issues....
http://www.formulamotorsports.com/
Mike is a great guy and his prices are way better than dealers.
They specialize in Porsche's Only and are right over the 57th street bridge 10 minute drive from the city(traffic permitting).
Tell Mike Alex recommended you..