Guzzgreg

just now got an email from my local dealer to bring my C4s in for a Recall. Anybody know what this is for? They could not tell me on the phone.

bichito

you can try to go on to the Porsche USA website and enter the VIN

duxsi

Here you go..

https://recall.porsche.com/prod/pag/...f/VIN?ReadForm

GSIRM3

Recall or Service Campaign?

plenum

What year? Also, while some may call such things a "recall" you are more likely being informed of a service "campaign" of which there have been at least a dozen over the past few years? Recently I had a PCM update and something else done... I don't believe there has been a recall of any type for 991's unless you include the stop sale and engine replacement of the GT3's.
Let us know what you find out.

neurotic

Put in my 2015 C2 GTS VIN & I have no recalls.

shaginwagon

I just entered my VIN for my 2015 C4S and there is no open recall. Let us know what your dealer says.

STG

Some of these dealers will make calls for service campaigns, to get you in the shop. Sometimes it leads to other things like oil changes and stuff they might sell you. That's what I'm guessing!

Possibly an overachieving new service advisor?

Guzzgreg

Thanks you guys are right on the money! Put in my Vin (thanks duxsi) up to date. Sooo beautiful day here on LI so I was out for a drive anyway and stopped by dealer and sure enough service campaign just like you all said. Sort of pissed me off...but all good. Thanks again folks.
plenum-2014 C4s

hawc

Why in the world wouldn't they be able to tell you over the phone???

It's not like you had an AIDs test or something.

That's ridiculous. I'd demand to know or say don't wast my time.

STG

And you can't even get on for an appointment!!!

Don't you wish they'd be calling and begging you to come in?

Out on Long Island there, 1 of 10 people they con into stopping in probably leave with a new car they saw on the lot while stopping by

Jhoffmann

Most manufacturers do not allow dealers to "market" service campaigns. They are not safety related. Technically, a customer needs to make reference to or complain about the issue that the service campaign addresses. If a car is in their service drive, it's easy for them to state that the customer made reference to the issue. It's easy money, as PCNA foots the bill at warranty labor rates.

Recalls are a separate issue - those they are encouraged to call customers and get as many fixed as possible, as recalls are almost always safety related.

MJG911

when I bought my CPO '12 C2S three weeks ago, the carfax the dealer gave me showed an open recall on the car. The salesman checked with service and it was something that came up after they CPO'd it. It was a software update that they performed in about 20 minutes before I took delivery, but I'm not sure what was updated.