Another visit from Roadside Assistance
#16
Nordschleife Master
I'm having a little trouble understanding why they'd replace coolant after a broken belt. I can only assume they're automatically thinking the car overheated bringing the coolant to a boiling point,in which case diminishing its capabilities to cool and lubricate vital engine components.
Another thing that is not clear from your initial post : I thought the belt broke this time around as well,but from your last post I'm understanding that it just overheated and the belt is fine?
Depending on your response,if the belt didn't break this time but the car overheated on its own,I can see why the service manager would be concerned. Because,if they indeed flushed the coolant the first time around,it sounds to me they didn't burp the air out of the system properly and that can cause an overheat situation.
Another thing that is not clear from your initial post : I thought the belt broke this time around as well,but from your last post I'm understanding that it just overheated and the belt is fine?
Depending on your response,if the belt didn't break this time but the car overheated on its own,I can see why the service manager would be concerned. Because,if they indeed flushed the coolant the first time around,it sounds to me they didn't burp the air out of the system properly and that can cause an overheat situation.
#17
Burning Brakes
Thread Starter
I'm having a little trouble understanding why they'd replace coolant after a broken belt. I can only assume they're automatically thinking the car overheated bringing the coolant to a boiling point,in which case diminishing its capabilities to cool and lubricate vital engine components.
Another thing that is not clear from your initial post : I thought the belt broke this time around as well,but from your last post I'm understanding that it just overheated and the belt is fine?
Depending on your response,if the belt didn't break this time but the car overheated on its own,I can see why the service manager would be concerned. Because,if they indeed flushed the coolant the first time around,it sounds to me they didn't burp the air out of the system properly and that can cause an overheat situation.
Another thing that is not clear from your initial post : I thought the belt broke this time around as well,but from your last post I'm understanding that it just overheated and the belt is fine?
Depending on your response,if the belt didn't break this time but the car overheated on its own,I can see why the service manager would be concerned. Because,if they indeed flushed the coolant the first time around,it sounds to me they didn't burp the air out of the system properly and that can cause an overheat situation.
The belt DID NOT break again, and neither the analog or digital water temp gauges showed over normal temps. When I shut off the car, it was still showing 200 which is its normal operating temp. His whole explanation is that it is very likely that either excess fluid and/or air in system caused the "burp."
#18
Nordschleife Master
The coolant system expansion tank cap is designed to allow coolant out(burp) thru a tiny valve built into the cap,which might have ended up on hot engine components,so his theory is plausible.
#19
The car did not overheat according to your guages.
Make them replace the water pump.
Offer to pay for it if necessary.
Then you can fight with corporate for a reimbursement later.
The pump seal and or bearings could be going bad of which coolant leaking out of the pump is a symptom as well as seizing and breaking a belt.
Excess fluid would leak as soon as it warmed up.
Bad pump may take miles of driving to show the symptoms.
Make them replace the water pump.
Offer to pay for it if necessary.
Then you can fight with corporate for a reimbursement later.
The pump seal and or bearings could be going bad of which coolant leaking out of the pump is a symptom as well as seizing and breaking a belt.
Excess fluid would leak as soon as it warmed up.
Bad pump may take miles of driving to show the symptoms.
#21
Rennlist Member
#22
Three Wheelin'
After my first service last year my car dripped a bit of coolant because it had been overfilled by just a hair. I didn't notice anything until I parked it at home. It dripped straight down under expansion cap and onto the rear left exhaust header pipe and sizzled up from heat. (It seems mine did not burp as much as yours because it didn't steam up.). Was your leak left rear?
#23
Nordschleife Master
Not very confidence building if they overfilled coolant. Don't take to them for an oil change - they may overfill that too. Are all their techs new?
#24
Mr Scott if I were you, the one persistent question I would have is why did the belt break in the first place? Sorry if this was answered in a different thread. Before I saddled up for a long trip I would need to have answered the root cause issue.https://rennlist.com/forums/graemlins/rtfm.gif
#25
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the one persistent question I would have is why did the belt break in the first place? Sorry if this was answered in a different thread. Before I saddled up for a long trip I would need to have answered the root cause issue.https://rennlist.com/forums/graemlins/rtfm.gif
https://rennlist.com/forums/991/8293...ast-night.html
#26
Burning Brakes
Thread Starter
Got the car back yesterday. They did another coolant flush/refill, pressure checked the whole system again, replaced the cap with a new one, then test drove 32 miles followed by letting it idle in the shop for an hour.
No leaks, and temp gauge is actually reading a few degrees less than it typically has in the past.
I know some of you will still be naysayers, but I have to believe they really, really don't want to see me again, so I think they have done everything they can by their protocols. I was treated politely and sincerely from the first phone call so I hope it's done.
I've done pretty good in life by expressing concern, but never belittling or threatening anyone. I don't think any escalation at this point would amount to anything other than labelling me as a "hard customer to please." I've let it go and am happy to be back behind the wheel.
(one minor bitch. I guess they disconnect the battery during these services and I have to go back and reset a few things to my personal specs. Re-saving to the key once set has the seats/mirrors/sound/climate controls, back where I want them)
No leaks, and temp gauge is actually reading a few degrees less than it typically has in the past.
I know some of you will still be naysayers, but I have to believe they really, really don't want to see me again, so I think they have done everything they can by their protocols. I was treated politely and sincerely from the first phone call so I hope it's done.
I've done pretty good in life by expressing concern, but never belittling or threatening anyone. I don't think any escalation at this point would amount to anything other than labelling me as a "hard customer to please." I've let it go and am happy to be back behind the wheel.
(one minor bitch. I guess they disconnect the battery during these services and I have to go back and reset a few things to my personal specs. Re-saving to the key once set has the seats/mirrors/sound/climate controls, back where I want them)
#27
Rennlist Member
#28
Burning Brakes
Good to hear! Was this West or Momentum? Sounds like they did everything they could.
#30
Rennlist Member
Got the car back yesterday. They did another coolant flush/refill, pressure checked the whole system again, replaced the cap with a new one, then test drove 32 miles followed by letting it idle in the shop for an hour.
No leaks, and temp gauge is actually reading a few degrees less than it typically has in the past.
No leaks, and temp gauge is actually reading a few degrees less than it typically has in the past.
I know some of you will still be naysayers, but I have to believe they really, really don't want to see me again, so I think they have done everything they can by their protocols. I was treated politely and sincerely from the first phone call so I hope it's done. I've done pretty good in life by expressing concern, but never belittling or threatening anyone. I don't think any escalation at this point would amount to anything other than labelling me as a "hard customer to please." I've let it go and am happy to be back behind the wheel.
(one minor bitch. I guess they disconnect the battery during these services and I have to go back and reset a few things to my personal specs. Re-saving to the key once set has the seats/mirrors/sound/climate controls, back where I want them)