spar10

this was interesting to see, thanks for posting!

chuck911

Crikey!

StudGarden

I'd also like to know about which insurance companies are "Porsche friendly" or whatever.

Sam Zamir

This particular insurance company is one we work with directly. So there was no adjuster, and our auditor had nothing to say about our estimate.

It was a long time ago, but I think it was about $30K. And repairs took about 3 weeks, but there was also about 10-14 days of waiting for parts.

At the Porsche Training center, we do this exact repair (and a similar job on the front and sides) on training cars (called white body cars). And we are encouraged to risk mistakes and mess up there (versus in the real world). We let the service department handle the mechanical portions (they have their own training), just as they leave these things to us.

You'd be surprised (about the washing). A wonderful execution of a repair coupled with great customer service can be grossly overshadowed by a bad wash (or heaven forbid - water spots).

On the subject of insurance - I applaud anyone who does this very thing. At the least, drop your agent an email and ask "what happens if my repair shop wants to repair the car at a higher standard that what the claims adjuster is willing to pay?" Maybe ask specifics like "what if my shop charges a higher labor rate than 'average' shops?" "Do you pay for jig rentals?"

Though aftermarket parts are not an issue with these cars (yet), make sure your policy allows for NEW OEM parts. And also, make sure you have good rental coverage (at least $50/day for 30 days)

Thank you all for reading (and asking great questions) and allowing great dialogue.

You won't hear me bad mouth any particular insurance company, but there are a couple we just will NOT work with. With others we have a "let's see how it goes" relationship. I can tell you I have a GREAT relationship with the major carriers: State Farm, Allstate, Mercury come to mind. Also the carriers who specialize in high end cars (and customers) Kemper Preferred, Chubb, Fireman's Fund.

A final word, being a PACC (Porsche Approved Collision Center) we have exclusive access to those parts. Not even the dealership gets their hands on those parts. They are shipped directly to the shop from Porsche. So if this car ends up at a non-PACC, since they can't even get the parts, they will just patch the cosmetic and pretend they never saw this damage? What exposure does that leave you with in the event of another rear end accident? What if you took it to your "buddy's shop" for "just a bumper job" and there was in fact frame damage? What would it cost you to have your buddy reassemble the car again then show up at my door step to start all over? How much time and money does that waste?

Since Porsche won't even release the frame/chassis specs to non-PACC's, those shops won't even be able to check the car to see if it is out of spec. They can't get the jigs and/or measuring data. So even if it IS "just a bumper job" you'll never actually know for sure. What is that risk worth?

StudGarden

Is there a waya for the average Joe to find a similar "network" (for lack of a better term?) shop in their area? Its one of those things that's better to know about before hand than after the fact when things happen and papers get signed much faster.

Sam Zamir

Search for PACC's here:
https://www.porschecollisioncenter.c...x=0&submit.y=0

I realize it's not couth to post external links. But this is a link to the actual manufacturer (technically the importer - PCNA (Porsche Cars North America). Good luck!

991999R

i wish there were more shops like yours out there. you guys are artists

chuck911

Queen City, 0.8 mi from home. Oh yeah, its good to live in Redmond!

Riz

I still don't believe it. There must be a picture missing of when the frame was bent after the bumper was off. It just doesn't look possible. Maybe your pictures don't show the detail of the first impact the car presented with.

StudGarden

Thanks! Good to know, just in case.

worf928

Opps. Posted to the wrong thread.

tron786

what's wrong with this exactly?

PDK1965

Just saw this and learned a lot, including that a Porsche approved collision center is nearby, and was the one I was referred by my local dealer. Thanks Sam for the education.

svb

Very glad I am near you guys😎. Nice work

Sam Zamir

Thanks for the compliment. I hope you never need me, but if you're ever in the area, stop by. I love chatting it up with Rennlisters. And if you need any little touch ups and stuff, I'll take care of it for free while we chat.