mooty

i think if prosche continues CXX, then dealer should patch buyer to CXX expert and make selection there. may of the CXX are very subtle and the advisor need to REALLY know. i mean really really know his/her stuff.

disden

this doesn't guarantee perfection either. For example, I worked directly with Porsche on my RS build. I ordered a custom arm rest/center storage bin. Upon arrival it was the wrong color! Thankfully they are fixing it, but since it's a custom piece I was told it will take awhile

djcxxx

If you can show on your build sheet or COA that the option was ordered but missed by the factory they will build the part for you. On my CXX seats with piping the alcantara centers were missed but it was ordered and listed on both the build and COA. Porsche has the parts on the way to the dealer...after 4 months. Stitching options are tricky. I got it right because I sat with my SA at his configutaror and checked that all the stitching options were checked and rechecked. Nobody at the factory looks at the assembly line and says, "hey that can't be what the customer really wanted".

rsierra

Is it the whole dash or just the "extended" pieces? The extended pieces can be replaced, Exclusive options sells them.

If it's the part on the dash that comes with the leather interior option, I believe you'll have to replace the dash.

An orange sharpie may work as well.

TRAKCAR

What a cluster fauk.
Sharpie it all black, looks the best anyway and ask for refund.

Bartron

Thanks Eduardo, I think you are correct re the CZW code. From the dealer side, the order sheet had every available deviated stitching color selection marked LO, it would appear that this extended dash stitching color selection doesn't even come up unless you specifically request it via the CZW. This is tricky for sure.

I worked with Porsche Exclusive in Atlanta on this build and they had final review and even they didn't seem to catch it. They are discussing with my dealer today and hopefully will come up with a plan soon. They've both been great to deal with so I'm hoping for a good outcome.

Caveat Emptor Indeed!

Funny that, had the same thought myself.

Stockholm996TT

When Porsche Exclusive gets a car into their assembly department with a request for deviated stitching on the dash, they take out the standard dash, throw it away, and put in a new one with the deviated stitching. Perhaps you can just get a new dash with the right stitching?

JCtx

Yeah, but the entire dash has to come out, no? If that's the case, no way I'd be happy with that. I'd probably settle with the black sharpie alternative mentioned. Good luck.

Z356

Best of luck Bartron. We 'Canadians' are an optimistic
lot. It will sort itself out I am sure!



********

That applies to some individual 'Exclusive' options, Stockholm, like
the 'headlight systems covers' in exterior or deviating color.



But when a customer/dealer orders a full leather interior with just
about every panel requested with deviated stitching, I believe that
Porsche coordinates in advance for the majority of those leather panels
to be delivered (with the deviating stitching in place) directly to the
regular assembly line. They would be part of the incredible logistic
dance we know as 'just-in-time' & 'just-in-sequence'. And they
would come directly from Porsche's saddlery shop at Zuffenhausen
or (in some cases) from an external vendor. So I would like to
double check your claim, Stockholm, before we announce it here
in Rennlist as fact. And if you are correct, we will report it as such.
But I like to think that we should be careful to provide our readers
only with factual information that can be relied on.

I do agree that many interior trim pieces are still exchanged for
the unique 'Exclusive' option ordered by a customer at the 'Special
Wishes' workshop behind the delivery center at Zuffenhausen.
My understanding is that Porsche evaluates the take-rate on
these options. When they reached a large % figure (for example
the formerly designated 'Porsche Exclusive' sport exhaust option
which became extremely popular on the 987 Boxster Spyders),
that 'Exclusive' option would be delivered to the assembly line &
installed in the regular production line. On 'Exclusive' options
less in demand (low take-rate), they would put a standard item
(e.g. 'chrome' headlight systems covers) during normal assembly
line production & then exchange them in the 'Sonderwunsch'
shop later for the correct 'Exclusive' ordered part. And yes, the
bumpers are taken off & those chrome covers are probably tossed
since they might have been scratched in the removal process. But
that is a 15 cent plastic part...not a perfectly fine & expensive 'full
leather' interior on a 991 that was taken to the trash bin & replaced
by a deviated stitched one! So we will check on that.





Saludos,
Eduardo
Scottsdale

PTSRS

This looks like the Lava Orange R at Porsche Centre Edmonton. Sorry to hear about the mishap. Any full shots of the car? And what is the serial # out of 991?

Bartron

PM'd ya.

djcxxx

Your R is fabulous! Given the car's exclusivity I cannot imagine you do not have the necessary influence to have whatever you need done promptly attended to. Your R deserves to be made utterly correct to your specifications.

Bartron

thanks djcxxx, appreciate it. Haven't heard anything yet but I have faith it will be looked after. At least it's not driving season up here!

Four Liter

I was fortunate that my build was relatively simple , but it still included almost $11,000 of CXX options besides deviated stitching and the color matched washer nozzles which both are things you tick off on the configurator .Having said that I was surprised that all the CXX options were lumped together on the window sticker with no explanation of what they are and the price was higher than what I was quoted by about $700 . Apparently there is no price protection on CXX options from what Atlanta is saying . If they raise the price while the car is being built - you just pay . Price is protected on the car itself . Learn something every day .

djcxxx

Appreciate your posting because this was my experience as well with the CXX seat piping. Melissa Witek had left Exclusive by the time my car was delivered and it was just easier to eat the cost differential after waiting 6 mos for the car. We are very likely not alone, seems CXX is rather ad hoc, with availability and pricing in constant flux