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Old 02-23-2015, 03:14 PM
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supercedar
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Default 928srus

Roger,
You just make it too effin easy to own this car. You are always pleasant on the phone no matter if my order is $1.50 or $500.00. Thanks again for the awesome service and attention to detail for my order. Everything is perfect!
Thomas
Old 02-23-2015, 03:25 PM
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Tom in Austin
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Hear, hear!

Roger Tyson appreciation day ... only thing he doesn't do is come to your house and put on the parts himself :-)
Old 02-23-2015, 03:39 PM
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soontobered84
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Originally Posted by Tom in Austin
Roger Tyson appreciation day ... only thing he doesn't do is come to your house and put on the parts himself :-)
Tom,
That's only because you don't live close. He's brought parts to my house and helped install them before.

Don't all parts suppliers do that?

Thank you Roger!!
Old 02-23-2015, 04:12 PM
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Andre The Giant
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Default Great guy

Originally Posted by soontobered84
Tom,
That's only because you don't live close. He's brought parts to my house and helped install them before.

Don't all parts suppliers do that?

Thank you Roger!!
After all this talk and praise, I wish I lived close to Roger.... LOL.

I have dealt with Roger on a few occasions and am always extra pleased with his etiquette.

Thank you Roger.
Old 02-23-2015, 06:54 PM
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Captain_Slow
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Default He helps me keep my 928

Yup...I often send Roger parts requests by email. Then I follow up by phone...and he talks me out of half the stuff I thought I needed I like that a lot -- he intuitively helps me spread my 928 budget so I can continue to enjoy driving the car, enjoy the hobby of wrenching it myself, and enjoy the community of owners.

Last edited by Captain_Slow; 02-23-2015 at 06:56 PM. Reason: He helps me hold on to my 928
Old 02-23-2015, 07:07 PM
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The Fixer
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As great as Roger is on the phone,

in person there's more you notice quickly.

He's genuine, he doesn't try hard.. he's just himself and very comfortable in his skin.

I noticed this very quickly once i met him at Frenzy.

He is also a very generous guy with his money and would not allow anyone to buy anything at the bar.. (10 of us) I kept trying and he wouldn't allow me to pay for my beverages.

As soon as something breaks i'll be calling
Old 02-23-2015, 08:18 PM
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BC
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At the pub, That's not being a great guy, that's just being English.
Old 02-23-2015, 09:08 PM
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Ninespub
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Meh, he's OK. I mean, don't you get good service, advice, underselling and good prices from everybody else? NOT! Well you do from Rog. I ask the price but I don't shop him when I need stuff. I just order it, expecting the best price, service and quality that I can get. That's why I've spent way too many thousands of dollars on my 928 with him over the years. At the end of the day, he, not unlike I in my business, is a dinosaur. Old, overweight and living in the past where personal and knowledgeable service trumped the lowest price all day. Really. Someday, I hope to meet him and enjoy a glass (or three) of wine with him!
Old 02-23-2015, 09:24 PM
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JBGold07
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Roger rules
Old 02-23-2015, 09:43 PM
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oldfrat
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I thought, and still believe, I was a very lucky guy when my 928 fell out of the blue and into my lap. That was just the start. When I went to pick it up at the auction site, a 928 owner there told me that there was an expert 928 mechanic named Sean Ratts living just 10 miles from my home. Then Sean told that Roger and his company was just a few more miles away. And I got to do business and pleasure with Sean and Roger. I've come to think of myself as not just lucky, but as extremely lucky! In fact, truly blessed

Brad

PS: I'm an old curmudgeon. Not prone to fawning.
Old 02-23-2015, 10:10 PM
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polecat702
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Originally Posted by soontobered84
Tom,
That's only because you don't live close. He's brought parts to my house and helped install them before.

Don't all parts suppliers do that?

Thank you Roger!!



Roger is a great guy, no doubt about it!

I'll bet the beautiful Rhonda, was near by too.
Old 02-24-2015, 11:05 AM
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9two8
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Probably because Roger is a " Geordie" and all of us " Geordies" are like that

Ken
80 928 S
5 Speed

UK
Old 02-24-2015, 11:13 AM
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Gary Knox
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I agree with all the above posts. Roger runs his business extremely well, and is a great person to spend time with as well. Why, I've found he will even sell me parts for cars that do not have a Porsche badge on them!!

THANKS Roger for all you do to help us in the task of supporting your family!!!
Old 02-24-2015, 11:20 AM
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R.Pires
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I'm on the other side of the world but I subscribe all written here about Roger, he's a great guy with a great shop with great service!
Old 02-24-2015, 11:51 AM
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awilli6
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Roger & Mrs. Laura are the best. He has also talked me out of several "just swap in a part" orders an got me on the path. Being a noob, he has walked me through many a repair jobs & diagnostic procedures.

Seeing all of these post have made me feel bad. Thought I was special. Now I realize I'm one of thousands. Roger has transitioned from fitting in to Standing Out! Strong Work


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